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7:30AM - 4:30PM
2020 Industrial Cir #1, Salt Lake City
Building Materials
“Phenomenal customer service AND the best prices in the valley! You just can't go wrong here.These guys were friendly, patient and extremely helpful as I had to modify my list of materials while I was trying to make my purchase during their lunch break! Not only were they easy to talk to and work with, they also pointed out some discount material they had in back that ended up making a big difference in my final project.10/10 - will definitely visit again!”
“This business has the best selection of onyx in the state. I worked primarily with Jody and she was kind and helpful while i selected a beautiful piece of honey onyx. Unfortunately, when it was delivered to the fabricator, a fissure spanning the entire length of the slab was discovered by Brandon. None of us had detected it when i purchased it but it would have required some significant repair if i was going to keep it. I immediately was contacted by the fabricator notifying me of the fracture and then called Jody who said, that they would make it right and to come to the gallery and look at other slabs. Everyone there including Riley and his brother,, Tina, Diana. and Brandon were extremely kind and understanding as i selected a different slab. However, Jody was the most amazing. She insisted the slab be moved to a place where i could view it in natural light to determine how it would look backlit. The only problem with Venetian Tile & Stone Gallery is it is virtually impossible to select just one piece of stone as they have so many gorgeous slabs but Jody took exceptional care of me and I finally picked a beauty.”
“Just want to give a shout out to Jim at Industrial Supply. He was helping me at their very busy counter today, and down the way a bit there was a guy that was talking quite loudly, which wasn’t a big deal at first, but then…. when he dropped the F bomb , Jim very politely ask the gentleman to please tone it down a little.That was impressive to me. I’m not saying that I was offended by the words the guys was using. Fact is, I probably have a much worse potty mouth than this guy does but…. this was definitely not the environment for it.It was obvious to me that Jim and the other folks behind the counter here take a lot of pride in what they do and where they work, and good customer service is still important to them.Everyone that was behind the counter greeted at some point during my visit. From the second I walked in, to the second that Jim said Thank you and I left.You don’t see this kind of service much anymore, and I for one really appreciated it.Thank you Industrial Supply for maintaining your values!!”
“I had purchased to Sure Loc door knobs from Wayfair. Unfortunately, I had chosen the wrong backsets and was past the return date. After contacting customer service and speaking with Carly she set me up with replacements at no charge. It’s customer service like this that really goes the extra mile. And the brass doorknobs look fantastic!”
“I called looking for some product and I have to tell you, that Brook lady is quite possibly the second most sweetest lady I have ever met! She not only helped me in a timely matter, but she also kept a great balance between professionalism and warm customer service. I sure enjoyed my conversation with her and will definitely continue doing business with Capital Lumber moving forward. Great job Capital Lumber for hiring Ms. Brook, I appreciate it. And thank you Brook for your commitment to shear excellence in the workplace!”
“This place was a mess until they got the new manager Shawn. He has improved the place a bunch, and made our trips here faster and safer. I'll keep coming back as long as he's here.”
“Initially had a poor experience with a salesperson here, but Kerri Nielson took my quote over and absolutely hit it out of the park for me. As a sales rep for a local builder, I wish all the vendors I use were as prompt and sharp as her. Ensure you ask for Kerri directly anytime you need a quote or estimate. Strongly recommend her.”
6:00 AM - 10:00 PM
1335 S 300 W, Salt Lake City
Building Materials
“Just had THE BEST customer service experience at this LOWES. We purchased a floor model electric fireplace. We got a discount on it because its the floor model. Ann helped us for SO long making sure we got all the parts for it! Plus the store was quiet and not busy”
“Manager Tony She is really nice, she allow me to park over night there as i had delivery next morning.I had appointment at 10 am but they guys start unloading early, around 10 i was out of that place.”
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“If you're buying your material from somewhere else you're probably paying too much for it I have done several projects with them over the last 2 years they have saved me a lot of money and time”