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September 2023 by Eric Smidansky
Sean at Backflow Supply is extremely knowledgeable and helpful. I called for technical advice about my backflow preventer, learned from Sean exactly what I needed to understand and then ordered several replacement parts. The entire experience was outstanding. I highly recommend Backflow Supply.
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August 2023 by Jovany Camarena
Great service knowledge don’t matter the brand of the back flow they have answers for you I highly recommend it
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May 2023 by B PB
Sean is amazing!!! Helped me repair my backflow assembly and was insanely patient and kind. I cannot recommend this company enough!
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May 2023 by Dewayne Dean
Sean was most helpful. I called him needing answers, which he quickly provided. I went to his store, he cleaned up some of the parts and sold me what I needed. My Backflow Assembly works like new for a fraction of the cost of a new one. Thanks
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June 2022 by Matt Polichette
These guys were great! I had a frozen backflow preventer for my sprinkler and they helped me replace the single broken plastic piece rather than replacing the entire >$400 piece.
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June 2022 by Van Miller
I am just a homeowner with just enough knowledge to get myself into trouble. I went in the 1st time with just one part of the backflow preventer that I thought was the problem. Sean really could have upsold me on whatever he thought would help fix my problem, but he advised me to be more thorough, and told me what to look for. I ended up going back home disconnecting the backflow, and brought in the whole thing. Even though he was clearly understaffed and being pulled in multiple directions, he took the time to disassemble the backflow, educate me on what is what, sold me the parts I needed, with the instructions of do's and don'ts of getting it back together. Sure enough, I got home, followed his advice, and got it working again. It wasn't on my bucket list to get this familiar with backflow preventers, but I am glad I did. Now I don't have any more excuses for delaying my sprinkler fixes : ) Thanks Sean! You saved a guy who was in over his head.
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May 2022 by James Lyles
This is the best back flow supply company i have ever dealt with. Fast and accurate delivery and by FAR the best prices and customer service. Shawn is very helpful and knowledgeable. I am so thankful i found this place.
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October 2021 by Mark Webb
Sean has helped me for the last eight years. He has had some unusual parts in stock. Best prices you'll find.. Very friendly, and helpful. My go to place for Backflow parts.
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September 2021 by Gerald Larsen
This place is great! I took in a leaking backflow preventer valve and asked what parts I might need for repairing it. They quickly took the valve apart on the counter, found some grit, put it back together, and didn’t charge me a thing. It works great now. I don’t know much about these valves, so they could have easily taken advantage of me, but didn’t.
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September 2021 by Daniel Sferra
This place is great. Ordered some parts received in 3 days and I'm in Ohio. Was able to call with a couple questions very helpful and videos are great highly recommend!!!
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August 2021 by Joey Cinelli
Best price with shipping. Excellent customer service.
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June 2021 by Zachary Carbone
These folks are amazing. I needed a component for my back flow preventer, all online shipping times were 2 weeks out at least. They had the parts in stock that I needed so I placed an order online not knowing the store was located in Salt Lake. Shawn went the extra mile to call me and notify me that the next day air shipping wasn’t necessary as my shipping address was local. He saved me $17 and time as well as he was able to change it to a pickup order. Here I was thinking I would have to wait until June for the parts and turns out I can have them in my hands in less than 24 hours. Truly incredible service and attention to detail. There’s a reason this place has nothing but good reviews, they’re awesome. I will suggest them to anyone I know looking for backflow parts, can’t say enough positive things.
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June 2021 by Kellen Nelson
Incredibly kind and knowledgeable. They were able to diagnose the problem with my back flow preventer in a matter of minutes. If you need a part or some expertise, this is the place to go.
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May 2021 by Zach Miner
If I could give zero stars I would. His prices are double Amazon prices. When I asked to return it he wanted a HUGE restocking fee. He told me he doesn't need my business because he does most of his with business and school districts.
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May 2021 by Brandon Wilstead
Best service I’ve had in a while ! Sean spent 20 minutes on the phone with me figuring out what part I needed to fix my leaking back flow preventer !Better pricing than amazon repair kits !!!!They have my business indefinitely.Thanks backflow prevention supply !
