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December 2023 by Gabriel Sutherland
This towing company towed a 70 year old woman's car while she was visiting her son and parked in the wrong carport on accident. $314 for 18 miles and for her accidentally pulling in the wrong spot as she is from Az... Worst customer service ever, nice a woman on Social Security who can't afford it. Thank u
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November 2023 by Amber Borczynski
Kind and courteous staff, very efficient.
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February 2023 by Justin Jeyoung Ro
I left $56 in my car. I came to here to pick up my cash from my car, but it was gone.I wish I had a dash cam inside of my car. They 100% took my cash. Hope they get caught in future.
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January 2023 by Amod Yadav
Be careful guys with this towing company they know to missup with your equipment
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July 2022 by Serenity Catt
They towed my car from my apartment complex in my covered spot I pay $50 when I have a tag, they also had specific emails from management here at 21lux asking them to not tow from stalls unless called upon which they completely ignore (I was shown these emails one specifically from 6/2/22). They then overcharged me for a 7 minute tow and $90 worth of fuel. The lady in the office was extremely unprofessional. My car was parked in mud, with about 6 inches in between each car next to it where if it was left any longer I guarantee it would’ve been dinged and scratched. A $355 dollar tow bill for less that 6 hours in the tow yard is ridiculous.Service: Car towing
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June 2022 by Alissa Reyes
This place unnecessarily towed my car. They charge unreasonable prices and don't have decent time management in getting someone's car back to them. The guy took forever on the computer.
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December 2021 by Laurie Lloyd
Driver made it clear this was an inconvenience to him. This was a KARS4KIDS pick up and apparently not something he wanted to do. When he asked the name on the title I told him. He asked what word was in between the names and I said I would need to go look at the title. He was annoyed and hung up.... I now have a better company coming out to pick it up. They have already called me and have a much better bunch of people with more of a positive feel going on.
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August 2021 by Bernard Williams
My 2008 smart car needed a tow. AAA was no help so I called Burt Brothers to ask for their towing service. This company was on time and earlier than the time they set. The driver knew exactly what to do with a busted rim on the passenger side of the car. A+++++Services: Car towing
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January 2021 by Sonny Carranza
LOVE these guys! I use them exclusively for all my towing needs. (And with the cars I drive, that's a lot!)
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October 2020 by Michael Thompson
These guys dropped my friends truck off their tow truck. They also still have his trailer, because they want it?
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October 2020 by Ryan Lawrence
Professional and courteous.
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September 2020 by Lin Watchorn
My car wouldn’t start. So I called them. They promised to arrive in 1 hour. They arrived in 1 hour 10 minutes. Which is amazing! He was quick and very good at his job. I was amazed by how professional they were. The guy I talked to on the phone was a little hard to understand but they arrived at the right place and made the tow as painless as possible! Thank you for making my stressful day much easier.
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September 2019 by Stephanie Keller
There is never an awesome circumstance when needing a tow truck but ATR really was amazing at making sure things ran smoothly for me. I sure hope I do not need them again, but happy to know I’ve found a good reliable company if I do.
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August 2019 by Donna Erickson
I have used this company a couple times and have been very honest and helpful . more than what my ins could even do for me.
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April 2019 by ITS BJE
Car was broken down and blocking other vehicle. The only place to work on my vehicle was 30 miles away. No problem for ATR. Timely and careful. Thank you.
