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March 2024 by Audrei H.
Nice sales associates but very pushy there were 3 brides that said yes to the dress in the 45 mins I was there. The entire time you're there you try on dresses in front of 5-6 other brides and their groups. It didn't feel very personal or exciting. They also kept putting me in dresses that "I might not think I'll like till I try it on" even though this was my 4 bridal shop and I knew what I wanted. Overall if you have nowhere else to go it's fine, they're all nice, but if you want to feel special and like this is your moment I would not recommend.
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March 2024 by Kelly Carter
Beautiful dresses, horrible experience. The young girl that helped me try on dresses was sweet, but the other young woman in the shop was just horrible and a total snob. Just because we come in wearing jeans and tank tops does not mean we cannot afford your dresses. Point of fact, one of us owns a medical practice and one of us is an executive that runs five different companies, both of us make well over six figures. We could easily pay cash for any of your dresses on a whim. Asking me if I need my finance's permission to purchase something and if I need to get him on FaceTime to discuss is straight up insulting. I will be taking my business elsewhere. Can't help but think of the line from Pretty Woman. You work on commission right? Big mistake. Big, big, BIG mistake. HUGE. I would advise you go elsewhere.
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March 2024 by Megan Martin
So impressed and loved being here! Everyone was so kind and helpful!!! ❣️❣️
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March 2024 by Rhyan Hintz
The BEST BRIDAL SHOP!!! I found my dream wedding dress here, and had the best experience. They aren’t pushy at all, they simply care about the bride above the sale. I am so happy that I got my dress from here!!!
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February 2024 by Sage Blackburn
Our experience at Alta Moda Bridal was exceptional, largely thanks to our consultantAndy.They were attentive and professional. They understood Maddy’s preferences and navigated us through the options and made the search efficient and enjoyable. My friend found a dress that is amazing and she looks absolutely beautiful!Their commitment to making clients feel confident and understood is commendable and as a guest of the bride I had sooo much fun. :)I highly recommend Alta Moda Bridal to anyone looking for an stress-free and fun dress shopping experience. I’ll definitely be directing future brides here.
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February 2024 by Chantel Lapins
Wonderful experience finding the most beautiful wedding dress for our friend! Consultants were super helpful and found dresses with all the attributes she asked for. As a guest I felt super welcome to be there and to support my friend!
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February 2024 by Maddy M
I had the best experience at Alta Moda searching for wedding dresses. The experience was completely tailored to me and the employees were attentive, kind, and knowledgeable! I would recommend this shop for all brides. They had a wide variety of dresses to try on that will fit all shapes and sizes. I am happy to say I was able to find my dress here with help from Andy :)
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February 2024 by Cammi Gustaveson
Stunning dresses and the best costumer service out there. Made the experience super fun and memorable!!
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February 2024 by Emily Schwartz
I absolutely loved my experience here. Emily worked with me and she was awesome, so thoughtful, not pushy at all, so cool and sweet. I would recommend everyone to this place!!!
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February 2024 by Bethie Wright
I will always always always recommend Alta Moda bridal. They have the best selection of unique dresses, and when I was having a ~hard family moment~ they did everything they could to not only help me feel confident but also just made me feel so safe and welcome. Go alone, go with friends, no matter what they will take care of you and help you find your dream dress.
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February 2024 by Karsen Maras
I know Altamoda is great for a lot of people, but I feel like I need to write about my experience for those who want honest feedback on this boutique.First of all it's important to know that I had a relatively fast engagement and that complicates things naturally.When I came to Altamoda they promised a perfectly tailored dress measured specifically to me. It was supposed to be the best experience ever and my dress was supposed to be sent to me about 3 weeks before my wedding. Perfect timing!Unfortunately no matter how much I wish this was true, those promises were not kept by Altamoda.My dress I got my dress 2 weeks before my wedding and when I got it was 6 sizes too big for me. Mind you I range from sizes 4-6. This dress came in, in size 12. I was hopeful to get it altered and to make it work because it truly is a beautiful dress, but after taking it to The only tailor that could work with my time line. She said that my dress needed to be completely torn apart and reconstructed to fit me. At this point I was hopeless. What was I supposed to do? Buy another dress? And forget about this $5,000 purchase I just made??? I was beyond furious. After reaching out to Altamoda bridal staff, they told me there was nothing they could do and that I needed to figure it out, they informed me that the dress had no issues, I felt very manipulated amd gaslit. They then said they were not willing to refund me the money. And they would not even help with the cost of tailoring, which cost me another $2,500. And the dress still did not fit me perfectly. It was very sad. On my wedding day I was bawling and trying to compose myself 15 mins before getting sealed to my husband. I was so embarrassed that my dress looked to botched on me. And I was ashamed to show him this dress that was supposed to be so perfect and pretty.Obviously the day went on and I had so much fun with my new husband and our family and I totally forgot about the dress. I eventually came to terms with the fact that it wasn't perfect and that was okay.Until I got our wedding photos...We have been married for almost 6 months now. And when I look at our wedding pictures I get so sad, and mad all over again. That was the one day where I wanted to feel beautiful, and stunning and perfect. And when I look at those pictures I just remember feeling ashamed and out of luck, and very self conscious hoping no one would notice the gaping hole between my breasts and the cups of the dress, or the puckered boning in the corset. Or the ripples in the sides of my skirt. And thinking to my self what a waste trying to get so thin before our wedding, because no one could see me or how hard I had worked under that dress. And just telling myself everything is going to be okay as long as I don't look down at my dress.So this was my experience.I understand that it's not common and I don't believe that Altamoda would want to make girls feel so terrible on their wedding day but that was my experience with them. And I can honestly say that I would never recommend them to anyone else. I wish I could do 0 stars but I can't so I guess they get a 1 which I don't feel like they deserve.
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February 2024 by Erika
Edited to add: they reached out to apologize to her, thanks! +1 starBeautiful Dresses - Poor Customer ServiceMy best friend, Stevie, and I visited Alta Moda during a sale event. While we anticipated a rushed experience due to the sale, we also expected a level of high-quality customer service commensurate with the reputation of this shop.Unfortunately, our experience fell short of our expectations. The assistant manager, Emily, who assisted Stevie, appeared to lack confidence in her role. This became evident through her handling of dress selections and her limited consideration of Stevie's feedback, which is critical in this time-constrained setting. She repeatedly brought dresses that were nowhere close to what Stevie was interested in.Emily's lack of confidence extended to her knowledge of possible alterations, she repeatedly had to check with other staff members. This contrasted starkly with the exemplary service provided by neighboring consultants, who went above and beyond to visualize alteration possibilities for their clients.The neighboring consultants were bending over backwards, and grabbing all types of fabrics and additional accessories, to show the bride they were helping what alterations were possible, and what they would look like. We would have been thrilled with even a fraction of this level of support during Stevie's experience.Despite the lackluster support, Stevie still decided on a dress. After congratulating Stevie, Emily abruptly left without providing any information about the next steps. We were left waiting, confused, and unattended for an extended period, with staff members appearing indifferent to our presence.We sat in the try-on area for 40 minutes craning our heads and attempting to get the attention of any of the several available staff members. Virtually all other customers had left at this point and the remaining staff were just wandering the store and chatting with eachother. Not once did anyone ask if there was anything we were waiting for, or anything they could help us with.About halfway through our wait, I had approached a staff member directly, and asked them if we could take 'I said Yes to the dress photos' while we were waiting. They explained that that's not something they do at this shop. (Which is a whole separate frustration, this is the only shop I've ever heard of that doesn't afford brides that experience). She also did not address the fact that we were waiting, or ask what we were waiting for.After another 20 minutes of waiting, I approached the same sales associate and sheepishly asked what we were waiting for. I felt rude asking that question, because I didn't want to appear as though I was being impatient with their staff. But I expressed that we have been waiting for 40 minutes, and that we felt as though Emily had just abandoned us. I asked if Emily had just taken her lunch break and didn't share that with us, or if maybe there were troubles boxing/bagging up the dress?The staff member responded by explaining that they had just been waiting on us this entire time. This was incredibly frustrating, because we were ready to leave ASAP and had any of the several staff members been courteous enough to engage with us for even 5 seconds, we could have been out of there, and out of their hair 40 minutes prior.Instead they were ignoring us on purpose, assuming that we were wasting their time, when in fact we were just waiting to check out. This passive-aggressive behavior was completely uncalled for, and left us feeling hurt and frustrated.Despite the challenges of a busy sale day, we believe that brides deserve courteous and supportive service throughout the dress-buying process. While the dresses at Alta Moda are undoubtedly beautiful, the below-average customer service significantly marred our overall experience.I hope this staff can learn a bit about healthy and effective communication, so that they don't allow their passive aggressive behavior and attitudes to continue to hurt the feelings of the customers who are s
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January 2024 by Montana Augustine
This was THE BEST experience I have ever had with finding my perfect dress. We worked with Sam and Lexie and they were my champions while trying on dresses! We flew from Phoenix to Utah and it was worth every penny!! Thank you for creating the best experience and being the KINDEST SOULS!!!!!
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January 2024 by Kylie Grant
I have been SO impressed by Alta Moda and highly recommend them! This bridal shop is very professional and they make you feel special the moment you walk through the doors. Your personal fitting designer will know what they are doing and how to make you feel confident for your special day. Mine sure did, and even found my perfect dress the very first try! It was a moment I will never forget. Thank you Alta Moda!
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January 2024 by Melissa Burns Mugisha
The people here were so kind and helpful. They were on board with brainstorming the best way to get me the perfect dress for my budget. The bridal consultant was so supportive and hyped me up the whole time. They made sure I got lots of good pictures of the dresses as well.
