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February 2024 by Mr. C.
AAA Auto insurance representatives are unprofessional and will deny liability due to lack of common sense and the ability to understand the most basic police report. As soon as they've denied your claim all professionalism is thrown out of the window. If I could give negative stars I would.
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January 2024 by James A.
warning, triple a does not tow on dirt roads or county roads apparently, make sure you break down on a major interstate not in a neighborhood in any type of rural situation , super lame, renew your policy at your own risk
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December 2023 by Crazygeorge Pappas
Everyone i've delt with through AAA over the years, 34 of 'em has been really way good, ALL of 'em. But 2day's ordeal involved Mathew, who went far beyond expectations, i say hail to AAA and hail to Mathew for them I'm GRATEFUL.peace&love - crazygeorge
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November 2023 by Kelsi Walker
Got my international driving permit in 5 minutes. Skyler was so helpful! Print and fill out application beforehand.
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November 2023 by David Boyer
terrible customer service experience... been a long time member but will be cancelling. will not tow vehicles to places needed.,, CS rep and supervisor went out of there way to not help
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November 2023 by Steven Valdez
60 min to wait for a tow truck,and a million poromts to even get a live agent
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September 2023 by Yaslam I.
Quality insurance and of course quality customer service as well. How ever, AAA is a good insurance and of course I recommending to have one any time soon. Thank you all. Issa
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August 2023 by Brute Us
Worthless, if you’re gonna make me talk to god forsaken robots and fill out forms myself online at least make it so your website doesn’t refresh and close my claim after I click off it for five seconds at least the first picture of you on google is someone wearing a covid mask tho ??
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July 2023 by Elene Ruth Dangerfield
Their time estimates suck!Thank goodness the work that is done is done well.
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July 2023 by Michelle Bodin
Fantastic customer service, professional. Simple process to get passport photos for International Driving Permit. Great choice!
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July 2023 by Gary Harr
The place to go for international driving permits. $20 for pictures, $20 foe the permit.
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June 2023 by Paul H.
We were involved in a very serious motorcycle accident on May 26, 2023 and I was airlifted by helicopter from Brian Head Utah to Cedar City Regional Hospital. I presented my AAA ID card and Driver's License to the responding Brian Head Marshall and told him to have the motorcycle towed to my residence in Parowan The tow company towed my motorcycle to their storage lot so they could accrue storage fees and bill for a longer tow ! When I called AAA they informed me they would reimburse me for the $936 tow after I filled out the online form . Today I got a call from a "Randy" from AAA (801) 401-6885 who was rude and told me that he wouldn't be reimbursing me for this tow since they can't deliver to a storage facility. I store my bikes in a storage facility since I don't have a garage. This is total BS and I'll be taking AAA to Small Claims Court over this ! I've been a AAA Member-for over 40 years and this is how they treat a loyal customer ! BEWARE ! Oh
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June 2023 by Larry W.
Great place for many reasons, but perfect place to get passport photos and other travel advice.
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April 2023 by Richard Fowles
Great service in every way. Switched home and car to AAA and it was a perfect choice. Staff at Foothill Branch are super helpful.
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March 2023 by Gabe Lang
Had me wait for 3 hours only to tell me no tow truck could help me... I pay for a year service and they've failed to deliver. I almost lost my job over this. My trust in this subscription plan has been severely damaged. The one other time I used it was successful. Im probably in the minority with this happening but buyer beware even in the heart of SLC they'll fail to find a driver
