Salem Hills Pharmacy is a local pharmacy that receives mixed reviews from its customers. While the staff is generally described as nice and the location is convenient, there are some concerns about the pricing and availability of medications. Customers have noted that the prices at Salem Hills Pharmacy can be significantly higher than at larger chain pharmacies or online retailers. For example, one customer found that the cost of their dog's medication was nearly 90% less at an online retailer compared to Salem Hills Pharmacy. Additionally, the pharmacy was unable to help the customer with their insurance coverage, leaving them to pay a higher price. Despite these pricing issues, some customers appreciate the personalized service they receive, such as a pharmacist providing a flu shot just before closing. The pharmacy has also been praised for small gestures, like covering a customer's $0.75 shortage, which was seen as a kind and uncommon act. However, the pharmacy's online and automated systems have been described as lacking, and some customers have experienced frustration when the pharmacy does not carry the medication they need, requiring them to go to a different location. Overall, Salem Hills Pharmacy seems to offer a mixed experience, with good customer service but potential issues with pricing and medication availability.
They were really nice to me great customer service and did nothing but help me when ibwas in a bind. Nice people.
April 2024
They were very nice! Waived the $20 fee for my compound medicine. Was ready for pick up when they said it would be.
April 2024
Nice staff. Wish they had better hours. If you go through Revere Health and have this pharmacy as your default, they will sometimes send it to the nearest Walgreens.
