Salem Hills Pharmacy is noted for its nice and kind staff, who provide great experiences and are willing to help. Customers appreciate the convenient location and the drive-through service. The staff has been known to perform kind acts, such as administering a flu shot at the last minute and covering a small amount of money when a customer was short, fostering a sense of community. However, the pharmacy receives mixed feedback. Primary criticisms include pricing that is often significantly higher than at larger chains like Walmart, Walgreens, or Chewy. Some customers also find the online and automated systems to be lacking and wish for better operating hours. There are occasional issues with inventory, as they sometimes do not carry needed medicines, which can lead to wasted time. While the service and convenience are valued, the higher costs and occasional limitations prevent it from being a perfect choice for all.
They were really nice to me great customer service and did nothing but help me when ibwas in a bind. Nice people.
April 2024
They were very nice! Waived the $20 fee for my compound medicine. Was ready for pick up when they said it would be.
April 2024
Nice staff. Wish they had better hours. If you go through Revere Health and have this pharmacy as your default, they will sometimes send it to the nearest Walgreens.
