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April 2024 by Brandon Purser
I am a delivery driver for doordash. I came to pick up an order and there was a car in front of me wanting to order at the kiosk but no one was asking for their order and we sat for a good 7min, so i went around the people at the order kiosk as this order is already ordered i just need to pick up. I go to the window and the kids standing there his name is Tyler wouldn't even look at me acknowledge me or anything and i see the delivery order to the side of him. Finally after about 10 minutes of sitting there the frosties that were in that order getting melted & the food cold (as well as the order i had picked up prior to having to go to this deplorable Wendy's) I said, sir? is there any chance i could get that order that's sitting behind you? He whips around and looks me dead in the Eyes and said "i need to teach you doordash people a lesson, I'm getting sick and tired of you all just going around other people" and i said, "well i don't need that part of the service i don't need the kiosk, its been ordered" so Tyler then replies "I'm gonna teach you to wait" and he just SAT there. Tyler glared at me and did not move until i said, "you need customer service skills badly, but more important, can i please get your manager's name and number" Tyler's reply... no I'm not at liberty to give that out to you people (you people, he means me people, like what you think I am beneath you bro was my thought) i don't have to give that to you I'm not required to! You can look on the website and get it from there, have you ever tried google its on there if you want it. I was now pissed and said tyler look you are required to give me that information upon request and you are being a horrible person and not representing Wendy's at all in a good light. So TyleR, I HOPE YOU SEE THIS AND HOPE YOUR MANAGER DOES SOMETHING ABOUT YOU! really poor service really deplorable and i don't need taught some lesson you think to be the teacher of simply because you are irritated or hate your life or have daddy issues, but bro your logic of me sitting at an order kiosk i dont need is like standing at the urinal but you dont have to pee so keep your lesson you little punk kid. I'm 46 years Old so don't you ever talk to me like that again in your customer service role. You clearly have a lot of growing up to do to know where you are in the ñecking order. Any way, I'm disappointed and frankly so pissed that i wont return to that Wendy's and i eat their a lot. Not that it does any good and I'm sure Tyler appreciates i won't, it just there are close locations and customer service matters to them. GOOD JOB TYLER, YOUR THE MAN, SO PROUD YOUR THE NEXT GENERATION.
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April 2024 by A.J Blatnick
I'm not sure if they've changed how they cook things... But the food was a big miss this visit.
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April 2024 by Ronni Vii
I ordered a biggie bag with crispy chicken BLT no lettuce and I got a junior bacon cheese. I called a few min after closing and the manager said he couldn't do anything about it, they was closed. He hung up. Earlier that day i was picking up an order and he gave me the wrong drink, I told him and he quickly gave me the correct drinks and didn't put the lid on correctly and I dropped the drink and it shattered, he made me buy a new one. And then I had to go back to get the chili cheese fries with bacon that he forgot and he refused to replace those
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April 2024 by Daris Kody Killian
Wendys has gotten more classy the last few years I appreciate this
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April 2024 by Cory Parker
Management doesn't wanna help anyone when issues with service happen.
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March 2024 by Christina Boerstra
Classic chicken sandwich was good. Fries were cold.
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March 2024 by MOANA
I only go in to the drive-thru. I've always had a pleasant experience with the employees and the food is always accurate after ordering and deliciously hot and ready.
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February 2024 by Jose Varela
Excellent fast food establishment.
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February 2024 by Remy Wolfe
Haven't been here in quite sometime. Still good food and good
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February 2024 by AR murphy
What a joke! Placed an online order only to show up and still not open even though it's past 6! Never going back.
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February 2024 by Darian Henderson
The older lady on night crew tonight is extremely rude. Sighing after every item we ordered. Cutting us off. Being short. Giving major attitude for no reason. We were nothing but patient with her. Felt like we were talking to a 2 year old having a tantrum. Don't know her name, she was thin with blonde and dark hair streaks in a bun.
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January 2024 by Stormy Sheriff
It's way too pricey for what you receive. Spent over 40$ for 3 people 2 meals and a kids meal at a fast food restaurant shouldn't be this expensive.
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January 2024 by Sarah G Hendricks
CleaN and friendly everything is always as is should be.
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January 2024 by Derrek Spilsbury
La Portia is the epitome of good hospitality. Friendly, attentive and kind service. If there were an award that you give to employees for standing out, you ought to consider her. She is the type of person that makes me happy to come back to Wendy’s. That’s not nothing. Wendy’s should be proud.
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January 2024 by Marissa Salerno
I ordered 3 meals and a 6 piece nugget, paid for the whole meal, and they didn't give me the 6 piece. $40 and poor service is unfortunate.