-
December 2023 by Johnathan Jones
Horrible at every level every time I go there it’s a new experience that usually ends with a headache. Product not in stock technicians don’t check insurance correctly or coupon codes correctly I’m done and taking my business elsewhere.
-
November 2023 by David Dyre
Great service and products
-
November 2023 by Shawn Stowell
The staff that are at this Roy location are terrible! You’re not greeted at all. No one is smiling. They don’t even give you eye contact. Not friendly. I go here to do cash deposits since it’s the nearest one and every time it’s the same deal. Customer service is the worst.,
-
September 2023 by Alejandra Nielsen
My husband has been in this store twice to get his military required vaccines and he’s treated as an inconvenience every time. They didn’t order his shots, they dismiss his requests and AFTER doing everything they wanted for them to order the vaccines they STILL didn’t order them. They need to change staff or something because what the heck man. You don’t get treated this way, especially with medical items like required vaccines.
-
July 2023 by Jordan Miller
The pharmacy drive-thru closed at1:25 p.m. not 1:30 p.m. like they say they do. I pulled up at 1:25 p.m. and the window shade was down and said they were closed for lunch . so don't go there between 1:25 p.m.-1:30p. If you ask them as they're leaving why they closed early they will tell you because you were in line and not at the window even though you were at the window before 1:30.p.m. Very ignorant and rude when I asked. I've been going here for years and haven't ever had that problem before. I normally love this place but stuff is going downhill.
-
May 2023 by AJ Y
I have immense gratitude for pharmacist Linh and her team - today they helped me with a medication that needed to be researched and I couldn’t be happier with how I was treated during the process. They listened to me and actually caught an anomaly in their system and never once made me feel crazy or suspicious about the situation! Linh was able to find exactly what I was referring to and was so kind about it! The way you guys talk to people and make people feel is EVERYTHING- thank you for have a sharp eye and for looking out for my health and insurance billing. I appreciate you so much! Respectfully! AJY
-
April 2023 by Emma Allred
Do not order photos/posters from this location!!! Half the time they are not cut to correct size. It’s gotten to the point where I have to bring my frames in to make sure they actually fit… and the employees don’t seem to care when they don’t fit. I’m officially done printing here and you should be too.
-
April 2023 by Paul
Terrible Customer Service.... Called in the morning to make sure they could get the medicine I was after. More than 15 minutes on the phone and I was told that they could order the medicine. Went to the store and found out that they could not order the Rx. I expressed my frustration with being told the wrong information on the phone and the tech gave me an attitude. MAYBE, a new/training technician should be looked over!!! AND MAYBE some customer service training would help keep customers...
-
April 2023 by Lynn Olpin
Good store and pharmacy. Good place to get beauty supplies and first aid supplies.
-
April 2023 by Mongooste
No fedex drop off. Advertising is misleading
-
March 2023 by Vicki Jex
Love the ease of their photo shop
-
May 2022 by M. Davis
Most the photos turned out great. Quick photo service.
-
April 2022 by J J
Horrible experience with the pharmacy!
-
April 2022 by Be Kind Always
Absolutely terrible service. Miss weeks of prescriptions every month because of back end management of prescription ordering from manufacturers. They are never available when they should be. Have to call and request they order medication every month so that you can get the prescriptions filled.
-
April 2022 by Jenny Lake
Your vendors need to get better about rotating their product. This is way expired. I could understand if it was a month, but damn, this had been missed for like a year and a half. When I called to let someone know the person I spoke to acted not concerned at all.