O'Reilly Auto Parts is a store located at 4020 South Midland Drive in Roy, Utah. It carries the parts, tools, and accessories customers need. The store offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. This location can resurface brake rotors and drums. It also has a free Loaner Tool program requiring a refundable deposit. The staff receives consistent praise for being friendly, prompt, attentive, knowledgeable, fast, and easy to work with. Employees are described as very intelligent and helpful, going above and beyond to assist customers. They expertly help locate correct parts for repairs and take time to explain differences between options. In one instance, a part was not in stock but was available the very next day. Staff are quick to install items like batteries. The team is also welcoming, making stressful processes like car repairs a breeze. While one manager was noted to have given unrelated advice, almost everyone else working there is acknowledged as being knowledgeable. Customers report fantastic customer service that surpasses competitors, leading some to switch their loyalty to this O'Reilly Auto Parts store. Overall, the store is highly recommended for its reliable and helpful service, with staff who take pride in their work.
