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October 2024 by CoCo
They will hold on to your paycheck from whatever company you work for. Meaning, the money is there on Thursday, but Zions bank refuses to release the funds until Friday. Other credit unions and banks don’t do this. I have coworkers who get paid on Thursday just because they bank with a non-Zions credit union/bank. If you bank with Zions, your paycheck won’t come as fast. They want to earn money off you by retaining your funds for 24 hours or more. Choose another financial institution. Plus, they are affiliated with the Mormon church. Enough said.
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February 2024 by andrea jones
i came here about 2 weeks ago, paden mecham was helping me, i was setting up an account with the bank and he was so much help. he had answers to every question and was thorough with everything and super knowledgeable. thanks! great service
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September 2023 by GARY OWEN
Nic Magoffin is awesome. Came in to settle some account issues and couldn’t be happier. Professional and personal at the same time. Highly Recommend.
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September 2023 by Gavin Larson
I ordered a card from them and it never arrived but the in store service was fairly good
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June 2023 by Allie Loertscher
We just wanted to turn on our card alerts so we could get a text whenever I or my husband used the debit card for budget reasons. Turns out it’s not exactly an option even tho the website has it as one. We called. Went into the branch. Two different ones, even. Registered 15 times, was sent a code to activate card alerts a dozen times and they didn’t even work. Too much headache and back and forth. It needs to be a push of a button. So frustrating. This shouldn’t be complicated whatsoever and we may just be switching to a bank that has things like this figured out. Good grief.
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March 2023 by Drake Elliott
Horrible customer service here on multiple occasions.
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October 2022 by Becky Ashby
Been in line with 9 other cars . very slow
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March 2022 by Preston hayes
Lobby closed.. can’t do a debit card through the drive thru.. can’t the cash I need at the drive thru.. something seems fishy with zions bank lately?? They are all like this.
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January 2022 by Michelle Shurtliff
Nic Magoffin at this branch has been very great to work with. Anytime I need anything personally or for my business, he has been great and helpful in assisting me with problems that arise. I highly recommend Zions bank
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January 2022 by K Woo
RUDE employees. I came to cash a check because it was too large for my normal bank and there would have been a hold, the guy at the window with the glasses & weird hat was rude & snarky right from the start. Bad day? Take a deep breath rather than being rude to people for no reason, or maybe find a job that’s not customer service
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August 2021 by Justin E.
Every time your here to make a transaction through the window, expect 15 to 20 minutes. They are on another level when it comes to slow.
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June 2021 by Ky Ky
RUDE employees. I came to cash a check because it was too large for my normal bank and there would have been a hold, the guy at the window with the glasses & weird hat was rude & snarky right from the start. Bad day? Take a deep breath rather than being rude to people for no reason, or maybe find a job that’s not customer service
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April 2021 by Marcus M.
I don't know if this is the same all branches but the North Salt Lake branch is going to be desired their employees turnover like they don't want to be there they're never happy and they take forever to process simple deposit but like I said I don't know if all branches are like that so it's just a review for this one branch
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April 2021 by Katie Smith
I have been sitting here for over 20 minutes was the second car in line and they ignored me until every other car was gone the man in the glasses is very rude. Will not be returning to this location. The only good worker I’ve noticed here is the brunette
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April 2021 by Scott Carr
In todays market it is difficult to find a bank that will work with small business. I have found great success working with the manager down to the counter agents.
