-
July 2024 by Kyle Kener
Decent
-
July 2024 by Emily Biesinger
Basically the worst customer service I've ever experienced at a pharmacy. I was told my rx would be available at 6, came in and he said there's no way he could get to it and it would PROBABLY be ready tommorow. Then was very degrading so I asked to speak to the manager and she was just as terrible and answered with whatever. Stay as far from from that Walgreens as possible. There is no kindness or professionalism. I will NEVER use them again if i could give negative stars I would. Seriously blew my mind and worse experience yet. I never leave reviews so yea be warned.
-
May 2024 by Joseph Lyman
Whatever pharmacist was working the morning of 05/14/24 clearly has no idea what she’s talking about. Very mean. Did not listen to the doctor when he called. Will never go to this pharmacy again.
-
May 2024 by ARKAN ALNAWAFLEH
The worst
-
May 2024 by Samantha Miles
Jose is the BEST worker! He was so helpful and kind and pretty cute ?
-
May 2024 by Michele Maughan
Tori was an absolute rockstar about expediting a failed prescription for an ill patient so they could pick it up in a timely manner before it got dark today. Thank you Tori!
-
March 2024 by Ezzie Oakcrest
I’ve had some horrific experiences at other Walgreens locations, so I’m so happy to report a fabulous experience! Tori worked really hard to reach out to my insurance and get an early refill approved, and June did an incredible job running the drive thru when I picked up my prescription! I was the 4th car in line, and at other Walgreens locations, I easily could have been in that line for 20+ minutes. It took less than 5 minutes for me to get from the back of the line to the window! Thank you Tori & June for being amazing!
-
January 2024 by Carter Holmstead
Just a walgreens
-
January 2024 by Amy Lovendahl
Called on my refill and new prescription that I had questions about. Extremely rude on the phone answered my questions in an abrupt manner and hung up on me. I've never been treat so poorly
-
December 2023 by Lorne R.
They treated me like I am a criminal and not a customer. I don't appreciated being berated by the pharmacist for bringing them an "older" prescription (5 months) even after I called ahead of time if they could fill it. They said they could. I have been filling my prescriptions with them for about 5 years. They could give me the benefit of the doubt, but the rude pharmacist women was acting like I am trying to game the system (which I am not). I was up front with them and they were rude and disrespectful to me. From reading the reviews, their customer service is atrocious and they appear to have a habit of treating people horrible. The convenience is no longer worth it. I am going to take my business where I am appreciated.
-
December 2023 by John Scott
This store is one of the busiest stores in Utah. They are very helpful and even go out of their way to explain things. With the COVID-19 issue winding down the supplies of medications and needles are starting to catch up to the demand.I have been going to this location for over 10 years. When I was unable to get meds they explained why. More often it is due to the doctor's order to why I have not been able to get the items needed. They were easily fixed when I called my doctor.Thank you Riverton Walgreens.
-
December 2023 by Ms Blade
Double charged for my prescription because the person they are training doesn’t know how to use fast pass. And cannot get ahold of anyone about the charges. The person being trained is overwhelmed and extremely rude. This pharmacy has been understaffed for over two months. It is in need of good, fast and kind help.
-
November 2023 by Raul Romero
Recently I needed to fill a prescription for my wife. My insurance hadn't quite kicked in. The pharmacist, Vanessa at the Riverton location was heaven-sent. Vanessa took the time to explain our options and help us find a discount that we could use. And was very informative in our situation. Outstanding customer service is one of the reasons why we use Walgreens Pharmacy.
-
October 2023 by Travis Bennett
Terrible service . Prescription is supposed to be ready , it’s never ready . They waste your time with no contact.Also come here if you want to be ignored and treated poorly .
-
October 2023 by Stephen Whittaker
The BasketCase no longer works here.Got let go cause he couldn't gain the gut to charge $60+ for Plan B.He knew he would eventually be cut from the team... But they also fined him $400Also discounted nearly everyone's final totals..He knew that "Policy's policy" but, he also didn't have any other warnings, or paperwork that was actually signed and turned in...Makes it look very targeted..The new leadership started with taking his privileges away..Took his car privileges away... Wouldn't let him challenge his customers to name a car anymore.. Wouldn't let him give HIS PERSONAL cars to customers..They were hot wheels, tarmac, kinsmart, etc. From his own personal basket.He would challenge people to name a car... If they named whatever he put on the counter (AS HE WAS HELPING THE CUSTOMERS CHECK OUT) he would GIVE THE CUSTOMERS cars HE paid for himself.. OR They could pick from his basket... Giving him the nickname BasketCase..He was fired eventually.. Knowing that he would be caught...But what would YOU do if a young girl came in tattered clothing with only a 20 dollar bill? Would YOU still charge her charge her 50 to 60 dollars? Knowing she had had something pretty bad happen to her?Didn't think so..He had something special there.. Regular customers who genuinely worried about him... Great co-workers... Good leadership... And a schedule that worked with his Autism.It wasn't perfect.... There is ALWAYS room for improvement. "POLICY is policy".But fining the guy $400 AND termination does seem a bit much..Could have just warned the guy first... Could have still fined the guy but still keep his job.. They could have gotten their money a LOT faster.The guy is currently applying for benefits... To help him pay for the fine.. But they may not see their money anytime soon.Shouldn't have IMMEDIATELY fired em.The store crew is not what it used to be.
