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December 2023 by Preston Jensen
First and last time I will shop here!! My nephew found a pair of shoes he wanted for Xmas. The price tag said $130. We bought them and when we got to the car I looked at my receipt and the charge was more than I thought it should be. I went back in and the girl who helped me was good it was the manager. The girl looked on line and it says the shoe was $140 now not $130 they just hadn’t changed the price in the store. She said she would talk with her manager and she if they could honor the $130. Manager comes out and flat out said NO but she did thank me for letting them know of this so they could change it in the store. I walked out and couldn’t believe it. Worse customer service ever. We ended up going to a couple other stores and he found a different pair of Nike shoes he like that were a lot cheaper so I returned the ones I bought. Again I’ll never go back this store again…I get it’s only $10 bucks but it’s the customer service part that was aweful
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September 2023 by Jodi Graham
When an employee does a great job they should hear about it.I needed to actually try on some shoes because ordering them online I had missed the mark, apparently, on how they would fit.I had read multiple reviews of how poor the service is at this location but I decided to give it a try.As soon as I walked in I was offered help by Justin. He was great. Made some suggestions, grabbed several sizes of the shoe and we found one that fit great; a whole size larger than the one online.During our conversation I learned Justin actually works at the Farmington location. This location was short on help and he was called in and delivered attentive service.So, thank you Justin for your proactive help. It’s great when you find employees who are present to do the job and they aren’t afraid to approach you and help you find what you need.
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September 2023 by Gustavo Ribeiro
Came wanting to buy shoes. Sat around waiting for someone to come help me. When I finally went to find help they grabbed the shoes I wanted and never checked on me again. I was wanting to buy shoes but ended up leaving without buying anything while all the workers sat around talking to each other and not helping the only customer in the store.
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September 2023 by Matthew Lefrandt
This one has potential. The buyer should go harder, the people want less cupcake fitness stuff and more technical and tactical athletic gear. Give us the luxury Nike we can only get in cities like Chicago and LA
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August 2023 by Amy Nicol
Loved this store, especially if you have a Nike shoe teenage enthusiast! Staff was beyond helpful and friendly. She also loved the clothing section! We definitely will back often! Loved the staff…all of them extremely helpful!
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July 2023 by Hudson Hanson
This store has a great selection on the newest Nike merch. The selection changes regularly and has a lot of items that are hard to find. The design of the store is really cool too. I would highly recommend this location for anyone who is looking for good Nike gear, especially those in search of a quality shoe selection.
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June 2023 by Landon Boogaard
Gladly will upgrade to 5 stars if we see some kids clothes. This is in Riverton, UT for crying out loud - we have kids.
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June 2023 by Andreia V
Very unpleasant experience with this Nike. Never want to go back there. The staff didn't care to help me with questions I had. They just told me to contact Nike customer service and left me standing there. Disappointed
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May 2023 by Soren
This store is new in the area and has a clean environment. Plenty of parking outside. We went to look for specific shoes and were able to find them. We did pay full price since this isn’t the factory store where you can find some of the older model of shoes for cheaper. Despite that, they do have a good selection of current Nike shoes for both women and men. Staff were friendly and quick.
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May 2023 by Lisa Feil
Worst customer service I think I’ve ever experienced at a retail store. I came in with all my kids and just needed help spending $200-$300 on shoes and no one would help me. I won’t be coming back.
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April 2023 by Phil C
Super awesome store! They have a lot of cool ? shoes and apparel. Love their collections and would definitely visit again as the staffs are extremely friendly here. ?
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February 2023 by Corey Mortimer
Of course it’s fun to actually go into a Nike store that isn’t a factory one, but the customer service and selection is poor. Aisles are not ADA friendly. I’d steer clear of this place unless you’re looking to try and purchase Nike clothing.
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January 2023 by Brandon E
Was hoping for an outlet store. This store is trying hard to be like Lululemon. Super small and overpriced.
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December 2022 by Logan Whatcott
This is a premier Nike store. Don’t expect much in the way of deals, you’ll be paying pretty close to full price. The outlet at Traverse Mtn is for the deals, this is for what is new.Trendy spot with helpful staff. Not the greatest selection for clothes, and half the store is for shoes. Depending on what your looking for, this might be your kind of spot.
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December 2022 by Scott Taylor
Not very impressive. Small, not a lot of inventory.
