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December 2023 by Jessica Archuleta
Love candle day!
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November 2023 by Joseph Pendleton
It's a little pricey, but I like the Men's Collection.
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August 2023 by Rossy Arellano
My favorite place
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August 2023 by Sheena Whetsel
Such a cute store and everyone there was so helpful! Lizzie helped me find new fragrances I wouldn’t have even thought to try and now I’m in love! Can’t recommend this location and their helpful staff enough!
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August 2023 by Elena Davidson
I’ve never walked out of a Bath and Body Works unhappy until today. Even when I came in I thought this is a beautiful store, I’ll have to come to this BBW again. But unfortunately this manager cares more about pennies than customers. I wanted to exchange a hand soap that I bought recently that smelled too strong, and she said it had to be an exact price match. Ok. The scent that I knew I wanted (because it was another of the soaps I bought recently that I loved- for the same price btw because they were and ARE currently having a 5 for $27 deal so they all come out to the same price no matter the sticker price) was $1 more and she said I couldn’t pay the difference so I started to look around for another soap that was the same price. I asked for a tester of a certain one (because I didn’t want to take it home and not like it which is why I’m exchanging in the first place) and she said the ones at the sink are the only ones she’s “allowed” to put out as testers. (The store I bought my soaps at originally less than a month ago said “let me know if the one you want to try isn’t out and I’ll make you a tester”.) I walked out of this store with the same soap I walked in with that I didn’t like because like I said, this manager obviously has no interest in customers. I’ll be taking my business back to the other store or to any BBW other than this one. If you’re looking for that pick-me-up feeling that comes from visiting all the other BBW stores, just know I didn’t find it here. Sad.
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August 2023 by Bryndee Barton
Love this location! Beautiful and new. Seems to always have good sales going on. Very friendly staff. The manager Shelby was especially helpful!
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August 2023 by Ashley Fernandez
Nice and kind peopleWhen it's busy the lines are slowThe prices for some items are ridiculously over priced
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June 2023 by Lisa Rich
It's such a fun store!! The staff are super helpful and so friendly!
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April 2023 by Forgotten Angel
BBW is my shopping therapy and I really needed it on Monday as I had just buried a loved one. I wanted to exchange a couple candles and although the guy and girl working were kind and tried to help me, the blonde manager was more than eager to get me out of the way. So much so that even though the two candles I brought had been approved by the girl helping me and I was told I could trade both in for $20 off 1 candle, the manager decided a half burned candle was more than half burned and said she wouldn't take it.I understand that my candles were cents off of the exchange price, but I wasn't being rude about it. If anything I felt more mousey than anything because it was such a difficult day.I want that blonde manager to know that her unkind nature made things even worse for me and that I hope whatever she was going through to be so cold isn't a problem anymore.I won't be coming back to this location. Hell, I think I'm done with BBW after that...I've never felt so insignificant in my life.
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February 2023 by Betty Henley
Although all the B&BW I have been to have nice workers, this one by far was the most friendliest, most personable and I have always been helped and approached. Very clean & very organized.
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December 2022 by Britni Walker
I went on opening day and the staff was so nice! They recommended fragrances and let us know all the sales going on.
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December 2022 by nathan peterson
The store had a very well organized display of all their products and the employees were so nice. The store is also huge and had a great selection
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December 2022 by Linda Landa
Wonderful and amazing peeps that work here. I absolutely love ❤️ it here.
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December 2022 by M.C. Rivetti
Brand New Bath & Body Works!The store is well-organized, large, and has everything to make your car, home, and yourself, smell great!As with any new store that opens and a bunch of new employees, there are bound to be some hiccups, but the manager and her team have done an excellent job of training the staff. They are friendly, helpful, and full of smiles. Shelby, the assistant manager, is particularly nice and engages with the shoppers.The location itself is inside Mountain View Village, next to the new movie theater. Concerts are held in the summer, so this is a fun way to get your scent fix needs met.They have some great news scents out right now, and some classics. I love the eucalyptus spearmint and anything vanilla they have. The men's fragrances are also wonderful.Watch for promotions, sometimes they have some great ones and you can pick up a year supply of soap, lotion, and anything else.
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December 2022 by Alondra De Col
This store is so beautiful and the staff is extremely kind! Heather has been the biggest blessing with helping me find fragrances for my home, so patient and through. By far the best location!
