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November 2023 by Ricardo Jimenez
Great staff. They are very helpful. Instead of trying to sell me a hand gun, they recommend first to go and shoot different weapons to make sure that I would get the one that fits best for me. Thanks!
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November 2023 by Chuck Dizzle
Has done multiple Cerakotes for me. Helped design some and didn't question my weider designs I had. They're the only ones I trust to touch my firearms.
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November 2023 by Eli Dufault
Great little store. I got all the 17hmr and 50 bag they had on the shelf
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November 2023 by Craig Cook
These guys! They're awesome. Love to see the little guy doing great. Better service, better products, better pricing. Definitely worth checking out!
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October 2023 by Keith Mccomsey
Just got my pistol back from the Penguins. Incredible job on the Cerakote and even better job on the front strap laser engraving!!! These guys rock!!!
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October 2023 by Alijah Gonzales (goodshot98)
First time ever working with a shop on one of my firearms. Found this shop locally and decided to give them a try. Was looking to get a cerakote job done, and had a specific pattern/colors I wanted. Showed them what I was looking for and they did not disappoint. Communication was clear and responsive. Will be returning for any future projects. Thanks again!
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September 2023 by Steve Pierik
Editing for more context. I increased my star rating because maybe it wasn’t fair before. I try to support small businesses but it’s hard when they don’t open their doors on time. They open at 9am, but the doors were still locked 15 min after. The owner says they forgot which I understand, but the big chains never forget. It’s frustrating as a customer when I drive 30 min out of my way to support places like this and they aren’t available when they said they would be. And instead of looking for an opportunity to do better, I get called a “Karen” by the owner. Further cementing my opinion of their customer service.
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September 2023 by Danny Contreras
On May 30th, I dropped off my Glock 19 (Gen 5) slide for an RMR/Cerakote mill at this local shop. I was told the slide would be complete in two to four weeks. After almost four weeks, I called the company to check on the order, only to be told the gentleman who mills the slide had just stopped by the shop a couple of days before to retrieve the order. A week later (July 5th), I received a text that it was ready for pickup. The slide I received from Tactical Penguin is shown in the pictures I have attached. I am beyond disappointed with the milling they completed on my slide. The shop milled too far forward, which exposed the safety plunger and its spring. Without getting into too much detail, the exposed safety plunger renders the slide useless, and I cannot put an RMR on top without making modifications to the safety feature of the Glock. When I initially brought this to their attention, they mentioned that this was normal and would not cause problems; however, upon the gunsmith handling the firearm, he knew that this was not true. What followed was utter nonsense and seemingly an attempt by this local company to save face. They shaved the safety plunger and did “function checks” in an effort to gaslight me into thinking this was good enough. A little research shows that this is not how a mill should have gone, and a safety modification should not be done following a mill, especially for a pistol I intended to use as a defense weapon. I have repeatedly requested the owner to contact me, so we may try to remedy this situation, as they claim to be the “best” at everything they do, per their website. I have yet to receive any word from the owner himself, which is not what I would expect from a small business. I believed I would receive impeccable service from this company given their high review rating and their website's mission/goal statement, but this was not my case. In conclusion, I would save yourself the trouble and go to a reputable shop for slide milling. Do not receive milling from this shop, let alone smithing work. Tactical Penguin’s customer service is lacking, particularly from the management.
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July 2023 by valentino ceci
I have had 2 firearms done by these guys, and 2 more are getting worked on. They are unreal with their attention to detail and overall work. My AR looks like it belongs in a museum. Seriously excellent work, can't be happier and planning on having all my girls customized by them!
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June 2023 by Stephen Seydel
Did a awesome job engraving my trust on a gun even did it while I waited.
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May 2023 by Michael Vogel
I just wanna say Cameron and Addison are some awesome dudes! I told Cameron what I was wanting and he gave me a price. Well the design ended up being more complicated than we thought and they had to paint it with 2 different colors and laser etch most of the gun while gladly honoring their original price. I want you guys to know that doesn't go unappreciated and I'll definitely be back with more guns and I'll be telling my friends. Thanks a ton guys!
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January 2023 by Dawson Jensen
Great customer service very friendly. I ordered some cerakote online then realized they were just up the road when I checked the shipping so I decided to go in and check them out. Very professional and informative.
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November 2022 by Josh Hoffmann
Great shop! They have a great selection of the harder to find items as well as knowledgeable staff and a super cool owner. Shawn was able to track down a unique item for me that no one else could get. The raffles a a ton of fun as well!!
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November 2022 by jcmoore82
Over a couple of years i have had these guys build me a couple of Ar-15's. Their work is top notch and prices are great! Couldn't ask for better customer service! A+ company!
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November 2022 by PhoenixKoi
I've been a customer for the past seven or eight years. My first job with them was a lower that needed cerakote, and was very pleased with the customer service and the quality of work. I have since moved to another state, but still talk about them as "my gun shop".
