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November 2023 by Matt Anderson
I've sent my wife flowers many times from many florists and she said these were the best ever. They sent me a photo of the bouquet after they put it together and they sent me a delivery confirmation email. I couldn't have been more pleased with their service.
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September 2023 by Laurie Vincent
I received a beautiful white rose and lily arrangement with sprigs of purple flowers, and greenery. It has kept me going through my hard time. Having roses open and lilies pop is refreshing. Gibby Floral rocked this arrangement!
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June 2023 by Charles Aultman
Heather was so amazing with making suggestions to help me figure out arrangements for my son’s funeral. The arrangements were beautiful! I could not have been happier with the whole process. Thank you Gibby Floral for honoring my son so well!
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May 2023 by Mike Pollard
I have to brag a little on Gibby Floral, not just the business but the people that work there. I live in SW Michigan and have several friends in the Salt Lake, Roy, UT area. I called after hearing a friends dog had to be put down and the ladies at Gibby took care of me when placing the order. To my surprise is what one of the prettiest arrangements I had ever seen, and same day delivery! I will be ordering another arrangement today for Mothers Day through Gibby. I appreciate the small things! Thanks Again!
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March 2023 by Sandi V
I'm the first to admit I'm not a green thumb. I can't keep plants alive, not even cacti. By some miracle I've keep kept a Peace Lily alive for over two years. But, it started looking so sad.I took it to Gibby Floral to ask some questions and see if it could be saved. They were beyond awesome! First the person helping me assured me that though my plant was looking sad, she was indeed a healthy, happy plant. She took the plant to the back, worked some magic and re-potted her. Then she took the time to go over simple care instructions and reassure me again I'm not a plant murderer.She noticed a dragonfly clip on the bow on my outer decorative pot and added a friend in the plant.Before I left we named my plant Frances and the employees asked me to keep them updated on her progress and let them know when she blooms again.Such an amazing experience! Thank you, Gibby Floral!
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March 2023 by Carolyn Spicer
There is no better measure of a great company as to how they respond to customers.I had placed an order for an arrangement to be delivered to my mom. There was an error made and when I called to discuss it with Gibby Floral they not only corrected the mistake but went above and beyond to make things right. I am so impressed with the professional way they handled the situation and for that will be a life long customer. Thank you !
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February 2023 by Emma Kirk
I ordered a floral centerpiece for my mother for Valentines. It was supposed to be all purple with touches of light pink and white; it was ordered to be 3 feet long. The whole ordering process was great, no complaints. When I got my centerpiece, it was a maximum of 2 feet long, mostly pink and had touches of purple, white, and green flowers. Not just this, but it was very disorganized, wilted, and “clumpy” (see pic below). I hate being “that person”, but it was so different than what I ordered and spent a lot of money on that I needed to call and talk to Gibby about it. The first gal who answered the phone was very kind about the situation, and said that the manager, Heather, would call back. When she called back, I got berated for disliking her work. She said things like “this arrangement is a masterpiece, I spent hours on it.” And “it is not my fault that you didn’t order correctly.” I was so bewildered that I was getting chewed out by this woman I didn’t even know, that I tried to say that I am just going to hang up and will call later, to which she told me “no” and continued, until I just hung up. I emailed her a few hours later because I hate leaving things on negative notes, which, is kind of backwards customer-service wise, in this situation. My email laid out what was wrong with the centerpiece, what I ordered and paid for, and that it was unacceptable to attack me for not loving what she put together. I received an email back with a passive aggressive apology(I got the vibe that she got chewed out by her manager), and an offer to fix the centerpiece if we bring it back. The final result was exactly what we ordered, and I was very pleased with it.I’ve had excellent work from Gibby in years past, and I’m happy with the end result, but it’s a shame what it took to get there.First pic is the first centerpiece, and second is the final product
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February 2023 by Steph Richan
The young lady at the flower shop was very helpful and very detailed and all my questions and very very willing to help. I would definitely recommend GiBi floral and greenhouse. Definitely a five star review I would even give a 10 if I could I would definitely recommend this place and they will always have my business. Thank you for your help. Hopefully you can get this delivered by the end of today at 3 o’clock then you would get a 20 star review. Thank you so much.
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January 2023 by Colton Vigil
Gibby Floral has been my go to florist for 16 years, since I was in high school. They are absolutely amazing and they have the best flowers in my opinion. The staff? Downright fantastic. I can’t say enough about them. They are truly the best floral shop in Utah, I wouldn’t go anywhere else and if you’re reading this review, neither should you. They go above and beyond and the arrangements are beautiful. Last photo is with Heather, she made the arrangement, and she knocked it outta the park!
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January 2023 by Nightingale1860
I always send flowers to my mom for her birthday. I usually order days in advance but neglected to this year. I called at 10 AM my time and by 1530 the ordered flowers were delivered (mom lives in town). My family has been getting arrangements from Gibby for decades. Everything from corsages for school dances to my dad's funeral. They have always had great customer service and stellar arrangements. The only instructions I gave for my most recent purchase was "no poinsettias and it needed to be festive and spring like. Because its snowing there." The arrangement is gorgeous. I am very pleased with my purchase. I can not recommend them enough.
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December 2022 by Trinadee Stone
We have went through this place for over 6 of our family members funerals and was very happy with them so we decided to go through them again. But when we ordered in the past, an elderly man helped us (I'm guessing the owner) and we loved him. So we odered flowers from here for my little brothers funeral, and was very specific about what we wanted but they just didn't listen at all, specific Heather. While we were trying to tell her what we wanted, she kept interrupting us and walking away while we were speaking, not listening and acting like we're some and convenience for her. Mandy was very helpful (loved her) and had to end up basically taking over our order cause she wasn't listening. HEATHER is very rude and likes to argue with customers. We specifically said no more red in the flowers except the red roses but yet still put in a long red flower in it that we SPECIFICALLY said no to. While we were telling her what we were wanting and envisioning she was literally telling us no, "that wouldn't look good," and telling us what she thinks looks good as if it was her funeral she was planning. We wanted 90% all white roses, with white filler flowers we specifically picked if it didn't look full enough, 7-9 red roses specifically just for the pallbearers (which there wasn't even enough red roses for the pallbearers), and black spray painted greenery with the white fillers mostly all spray painted black. The theme was white and black with just a pop of red roses. We called after the funeral (today) to tell them it was beautiful but it's not what we asked for and trying to explain to her what we got and she just kept interrupting me and my mother while we're speaking and just listening to respond and not listening to comprehend what we're saying and just kept continuing to be rude saying " I told you to trust us" and "idk what you want me to do for you at this point but I'm not dealing with this, I'm going home for Christmas to be with me family" She wouldn't let us talk to the owner or give us a phone number to talk to the owner. She definitely shouldn't be working with customers anymore especially people who are mourning a family member. I'm glad she wants to design it how she liked it to be instead of what we told her how we wanted it then wants to tell us she isn't dealing with this cause she's going home for Christmas while we get to spend our Christmas without my little brother. I hope when you loose a loved one , you get the opposite of what you wanted and get treated the same way we were by you. Good for you Heather. You should be ashamed of yourself and do not deserve to represent this great company because if the owners would have seen and heard the way you interacted with us, they would be ashamed to have you working for their company and representing who they are. I hate to put a one-star review for their company but there's not an option to just put a bad review for you.
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December 2022 by Joseph Lim
Literally the best flower shop in town! Plus the best price!
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October 2022 by Stevie
Heather helped me and my wife out with some amazing flowers for our wedding and she knew what she was doing!! They helped anyway they could with us packing them up the day of. We love these people!!!
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October 2022 by Stevie Pode
Heather helped me and my wife out with some amazing flowers for our wedding and she knew what she was doing!! They helped anyway they could with us packing them up the day of. We love these people!!!
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October 2022 by Lori Liberty
Ordered a beautiful birthday bouquet for delivery a couple of days ago. Loved that Gibby sent an email with a preview picture of the bouquet, and that they called me on delivery day to make sure they could get into the building for delivery... my sister-in-law loved the bouquet!! Web site was easy to use, delivery person was friendly and helpful, customer service a 10!!
