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August 2024 by Nita Anderson
Great customer service. Make an appointment. You will be out within an hour. Walk ins are welcome but the wait is longer. Overall this is my favorite go to for tires. Best Price, friendly service.
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July 2024 by mikell castle
They tell you a time then push you back hours for other people. Make sure to make appointment cause they don’t know how to time manage at all here been here for 3 hrs now waiting for a tire rotation. Come on guys it’s not that hard. But I’m not buying anything just using my free rotation that came with the tires I bought so money comes first here services you already paid for a pushed back. Focus better on your customer who spent money already if you want a return customer.
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July 2024 by Justin Menlove
We came after the store had closed. Jacob still took the time to repair a screw in our tire! Highly recommend. Ask for Jacob he will hook you up.
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July 2024 by Tonytone.anthony
I highly recommend this place for your tire needs. I came two days in a row to try to get a small tire pressure leak fixed. Both days, I have received outstanding customer service. My customer service experience was handled by Jason. I have received fast and professional service here. This place is handicap accessible. Beverages are available to customers. A nice open layout for customers to hangout and wait for services to be completed. I will say, the air in the waiting area smells of tire rubber. The waiting area is a nice cool temperature that feels great even in the summer time. This place is within walking distance to other businesses.
I give this place a high review due to outstanding customer service, calm and friendly environment, and high level of professionalism. I highly recommend this place and will be a returning customer!!!!
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July 2024 by Brad Peterson
Learned from experience today:
When they say "Here is a 2PM appointment" what they mean is "Just come at 2 PM because we don't know how to set appointments correctly in our software system."
When they say "It will be 90 minutes", what they mean is "You'll watch your car sit in our parking lot for over 90 minutes before we start working on it."
When they say "Appointments get higher priority", what they mean is "You will watch walk-ins come in an hour after you and leave a half hour before you."
When they say "We'll call for you when your car is done", what they mean is "We'll just drop your bag with keys in our cubby, it's your responsibility to see that we're done and to come ask for your keys"
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July 2024 by Steve Hale
Totally Awesome Service I Will Be Back Soon.
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July 2024 by patrick williams
Great Customer Service!!
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July 2024 by Jenni J.
They made getting a flat tire fixed quick and easy.
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July 2024 by layla maib
They were so great! I had a huge screw in my tire and they repaired it for free and were so helpful! Thanks guys!
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July 2024 by MsArtemis
Service was great. I ordered my tires online and booked my apt online as well. From check in time to having tires installed it was about a half hour.
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July 2024 by Izaiah Cantrell
Huge Shout out to the fellas at this Discout Tire Location!! I brought in my new truck with new but very cheap tires on it. Went into discount where Jacob helped me look for the right tire for my truck. He happened to like the 3 tires that I was already interested in and had more info on them then what i gathered in my own research. Again thank you Jacob I’m very excited about the purchase.
She drives like an absolute dream now and I couldn’t be more pleased with the service!!
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July 2024 by Crescent Miles
My husband scheduled an appointment for the following day to get 4 new tires. He arrived at the appointed time and waited 1 hour and 48 minutes for a service that took 13 minutes to complete. What’s the purpose of an appointment when you end up waiting that long?
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June 2024 by Brad Hall
All bays are empty. About seven people in the waiting room waiting for their vehicles. And two employees working on trying to find a trailer tire and I was planning on buying Six Tires from them but unfortunately as I stood there for 10 minutes not being acknowledged
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May 2024 by Damir Ferizaj
I was helped out by Jacob and honestly I would definitely recommend him to anyone trying to get some tires for there vehicle. He truly went out of his way to help my wife and I find the best tires available for the right price. Thank you again Jacob truly appreciate being able to build that trust.
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May 2024 by Bryce Gosney
Forget about making an appointment. I was early to my appointment and they were 41 minutes late to look at my vehicle. Then they took an hour to tell me that they wouldn't work on my tires because another company patched the tire. I went to a locally owned shop and I was in and out in under an hour. Their sales pitches, with their little sign in the lobby and speech, got old real quick. They pressure you to buy new tires in front of the entire lobby filled with other bored customers, which I'm sure they do as a pressure tactic. I'm done with this place. They wasted my time and tested my patience with their very public sales pitches.
