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September 2021 by Taylor D.
They said the would let me exchange my phone case anytime throughout the year period. I got a new Iphone 13 and they refused to let me change my case. I wouldn't go here, just get a case off Amazon.
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October 2020 by Dane M.
This place took care of me, they fixed my phone screen and gave me amazing discounts on the accessorize. They even warranted a replacement screen on the spot. They take of their customers. Very friendly and professional people work at this store.
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September 2020 by Heidy G.
Very very VERYY disappointing. To make a long nightmare story short. I took my iPad here to get the cracked screen fixed. Told me the technician wasn't there to come back another day. I understood I came back the next day, when I came back the next day it they didn't have the screen size I needed. Came back the next day finally they had both technician and screen and told me that it will be 4 hours to repair. Later in the afternoon and told me they weren't able to fix it on time and had to pick it up the next day I agreed. I went told me when they were repairing the iPad they accidentally broke the home button. They told me I could just take it home or I could get a new iPad and just pay for the repair. I agree to get the new iPad and only pay for the repair. But I'm still waiting for my iPad and it's been 3 weeks and I've called in many times to speak to the manager and the employees keep telling me he will call me back and it's been a FULL whole week and I have not heard back from anyone. So I would never recommend this place to anyone ever. Such poor customer service and such attitudes from the manager. Never ever will I come back. I want my new iPad just like the employees promised me.
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July 2020 by Sothereiwasthinking ..
Bought tempered glass for iPhone. Got up sold to a "stronger" glass. I was told doing so would give me 1/2 off accessories. When attempting to buy just a basic AUX cable, the manager came out and said "awesome, so with you discount it comes out to be 14.95" hella steep I thought, but it's tricked out accessories so what do you expect. Upon leaving this store I decided to call the store in Orem UT and was told the AUX cables are 14.95 normally! What a stupid thing to lie about. You saved your shitty company 7$!! But lost a customer for life. Can't wait to b**** this teenager out.
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December 2019 by Leslie K.
One star is going above and beyond for me right now! False advertising for the "fall special." I have been a customer for this place for years! And they usually do a decent job, which is why I thought to go back today. I always get tempered glass on both front and back of my phone. But today, they didn't put tempered glass on the back of my new phone, because they don't offer it. The girl told me, "they don't make it for the new iPhone." A quick google search says otherwise. I hate being lied to! I also would have loved to be told that they no longer offer tempered glass on the back before purchasing a service. Super annoyed and super frustrated. A piece of plastic to cover the back of my phone isn't worth the price at all! I feel everything I experienced today, has left a horrible taste in my mouth.
