Walgreens offers a variety of services, including prescription refills, health and beauty products, and photo printing. The pharmacy operates 24 hours a day, with specific hours for lunch breaks. Many customers appreciate the pharmacy's quick service, especially in urgent situations. One reviewer shared a positive experience when staff assured them their medication would be ready in about an hour, which was fulfilled. Another customer praised a pharmacy staff member for her caring attitude and helpfulness during a phone refill order, emphasizing the importance of recognizing employees who provide excellent service. However, some reviews mention issues with professionalism, particularly in communication. While one customer felt the pharmacy could improve its bedside manner, they still rated their experience as neutral due to past visits. Overall, Walgreens in Provo is recognized as a crucial healthcare resource in the area, especially as one of the only 24-hour pharmacies in Utah County. Despite being busy, the staff is noted for their kindness and accommodation, making many customers willing to return.
Worst Walgreens’s ever. The drive thru line always takes so incredibly long. Why are other Walgreens never as slow as this one? It’s horrible. The line isn’t necessarily even that long, it just takes forever.
June 2025
I am not sure if anyone at this store has any social skills. They are extremely rude and seem way too busy for any of their customers.
May 2025
Very unsatisfied with the customer service, rude and unprofessional. Manager had a very bad attitude when I tried to drop off a FedEx package to this drop off location. Very disappointed with the way that she was talking to me, I will not make any business with this location, Never again!
