-
March 2023 by Lisa Frampton
They could improve in every way possible!
*They are RUDE
*They don't have even half the common medications we need
*They don't request scripts when they say they will or even in a timely fashion
-
December 2022 by Brian Wood
Sometimes they hang up on our when your waiting to speak to the pharmacist. The rest of the time they are decent I guess.
-
November 2022 by Sara Hansen
I don’t write reviews very often, but thought I should on this one. I work at the ER in a very stressful situation daily & i know what stress looks like. Whether you’re stressed or not, you have no right to be rude especially the way she was.Some places have an area just to drop off a prescription, so I wanted to ask. I was just coming from the ER for a personal matter involving a car accident with my family. I went up to the consultation window to ask about dropping off a prescription for my sister in law who was in the car accident. Before I could even get most of my sentence out, she interrupted me, gave me a dirty look and told me where the line was. I just had a simple question about dropping it off. I’m not blind and can clearly see where the line was. I wasn’t trying to skip the line, I was just curious about dropping off a prescription for another person before I waited in line. Not professional at all.
-
October 2022 by Banner Miller
Extraordinarily slow and incompetent help. I was in a high stress situation, a freind of mine having increasingly severe periodic diabetic seizures due to running out of her LIFE SUSTAINING medication. She is a rare case and is one of only a couple dozen people in Utah County requiring this med so there can be complications. What this store had me deal with was more than just a complication. I call and as far as I know successfully get the prescription filled. They said it will be 90 minutes until pickup is ready. I then asked confirmation that the prescription I had asked to be filled was right. And verified 90 minutes. I show up 15-20 minutes longer than they suggested just to make sure they had enough time. Wait in line for nearly 20 minutes because of what atheist felt like deliberate laziness from staff. And then relived I'm called up and state I'm here for the diabetes mess I called couple hours ago. And she tells me they don't have it at this location. Or any other location, other than draper. Naturally I'm extremely dissatisfied with everyone involved in that situation at every level. I was told you had everything under control while I was in a quite high stress dilemma. And find out I was lied to about the availability of my freinds life saving drugs. Thanks
-
October 2022 by Josie Brown
Staff is friendly and helpful but the wait times in the drive thru to pick up a prescription are incredibly long almost every time I come.
-
October 2022 by Siara Mower
Every time I pick up prescription it takes 50 minutes waiting in line.
-
September 2022 by Ben Mueller
An extremely unreliable pharmacy. My wife was in need of antibiotics ASAP. Once it was prescribed, I went to the pharmacy at 10 pm to get it. They said it would take 2 hours to fill. So I returned at midnight, and turns out they didn't even have the antibiotic. Very disappointed with the service. And I feel like with something as important as medicine, you shouldn't be making mistakes like that
-
May 2022 by Chris Fox
I'm not sure if there's new management or what, I don't get a lot of prescriptions but the ratings here made me nervous to go here with all the complaints. I've had to come here the past 2 days and both the people working the register and the pharmacists we're all very nice and professional. Happy to shop here
-
March 2022 by Harry Unga
good customer service and 247 so what else can I say
-
January 2022 by Kenyon Snow
If I could give zero stars I would. This is the absolute worst pharmacy in the valley! Doesn’t matter what time of day, certain day of the week, holiday or not, expect to wait much MUCH longer than what they say. I’ve never gotten my prescriptions filled on time. And it’s gotten so much worse in the past year. What’s awesome is they’re the only 24 hour pharmacy in the valley so if you get out of the ER or Instacare after hours and you need your meds filled…you’ve got one choice. Not to mention how ridiculously rude all of their staff is. Walgreens blows HARD. Find a different pharmacy.
-
January 2022 by Ethan Sanns
Very slow service. I was told my prescription to help with a traumatic injury would be ready in about an hour. 10 hours, multiple phone calls, and two visits later and they still haven’t quite “verified the prescription with the pharmacist” and are unable to fill it.
-
December 2021 by Lucas Godoy
This pharmacy really needs help, every month it’s the worst drag to go through to get prescriptions. They take forever, unprofessional, lazy and unorganized. I’ve tried everything to make picking up less annoying, I drop off late and night and pick up Sunday during church time so it’s not busy, usually I don’t even pick up my prescriptions on the days there were due, hoping they will be ready when I come for them 2 or 3 days later but even then, even trying everything, they will still take about an hour to count pills. I really wish I could go to another Walgreens.
The picture shows a empty day, no line , and I have been here waiting for my prescription for 30 minutes after coming days later and being told they were going to be ready in 10 minutes.
-
September 2021 by Alyssa N.
The drive through line is always ridiculously slow. It takes me about 20 minutes to get my prescription even if there's just 2 cars ahead of me. I do get my prescription fairly quickly when I go inside. I just don't understand why the drive through takes so long.
-
August 2021 by Bubba Kinder
Pharmacy told me two different time took to long for my meds. To be ready l. Good thing I didn't just leave the hospital or anything... Oh wait I did
-
August 2021 by Riley N.
Pretty unhappy with the pharmacy drive thru at this Walgreens. They are very slow. Struggle to get cars moving. I understand if it takes a few minutes per car. But I've been currently stuck in 6 car line for almost a hour and a half. That's not normal. I'm glad that it's a 24h Walgreens but get more staff or something to speed things along. Please and thank you. Love -Karen
