DO NOT BUY OR SIGN ANYTHING WITH VIVINT! This is a horrible company. Easily the worst customer experience I’ve ever had with a service company. And then because of the horrible service, I dare you to try to cancel…???
March 2024
I have called and written Vivint *multiple times* to no avail. Someone signed up for their services using my home address - the phone associate told me to ignore it and so I did yet we keep getting bills for a stranger using my address. If I get a lien on my house due to this issue I will absolutely be filing a lawsuit.
March 2024
They the absolute worse customer service and it’s like pulling teeth to cancel your account. They charged me four time within 24 hours even when they verified that I contacted them to request cancellation in Aug 2023 and it’s now Mar 2024. The math isn’t mathing.
Have you ever left home and wondered if you remembered to lock up or close the garage door? Do you worry about your utility spend? Take a cue from the nearly 2 million customers who reduce their stress with Vivint. Everything works together in a Vivint system to keep your home protected and connected—security devices proactively prevent crime, and our smart home products automate everyday tasks to simplify your life. Control your entire system right from your phone with the Vivint app, and get around-the-clock support from our 24/7 monitoring team in Provo. Visit us online or speak to one of our specialists to learn more about finding peace of mind through Vivint.
