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9AM - 5:30PM
310 N 100 W St, Provo
Banks
“Kristi is the best! She is always willing to help me and goes out of her way to make sure I’m taking care of.
You can really see that she cares about her members and her staff. She is extremely professional and kind!
She is absolutely the best of SSFCU!”
“The Provo Altabank provides the best customer service I have ever received from any business! I don’t go there frequently, but the tellers always recognize me. They greet me with a smile and quickly and efficiently help with whatever transaction I need to accomplish.”
“I worked with Jason, and I kid you not...He was the most helpful person I have ever worked with. He was super knowlegagble and concise. I have had not so great customer service experiences with DFCU before but Jason made up for it!Give this man a raise or a bonus. He is the salt of the earth.”
9AM - 5:30PM
360 W 4800 N Suite E160, Provo
Banks
“Best bank. After using many other large corporate banks I’ve always come back to UCCU. They have great service, great apps, great savings options, great integration with other financial tools/organizations, and everything else you could ever want from a bank. I’ve always had positive experiences at every branch and will be banking here for a long time!”
9AM - 5:30PM
1535 Freedom Blvd 200 W, Provo
Banks
“Adam was very very very wonderful. Yay. He helped me get a new debit card. Adam is very great. Thanks to Adam. #GiveAdamARaise he is a good person. Thank u Adam. You are very nice. Go see Adam everyone”
“I’ve been banking here for as long as I can remember. Absolutely amazing service every time I come. I don’t ever see myself changing. I want to give a super special shout out to Maria for helping me get my first ever car loan! Walked me through the process and really helped me find something that could fit my budget. Can’t ask for a better staff!”
“Today is a very gratifying day for the attention I have just received, from Alejandro and Fernando, for the excellent attention they gave me, they were very kind and helped me.
I wish there were more people like them everywhere, who would solve your difficulties and help you with your doubts.
People like them make me feel comfortable on your bench.
By the way, I was also able to speak through the call center and Amalia helped me, she also helped me a lot. I wish you could congratulate them for their excellent service.
Thank you so much!”
“We recommend CCBank to any business wanting a great bank to stand behind you and back you up as you grow. We LOVE the service, personal touch, expertise, and focus of this great institution helping us grow and develop. We don’t believe we would be where we are today if we hadn’t chosen to work with our team at CCBank!”
9AM - 5:30PM
1501 S 40 E, Provo
Banks
“Changed from 1 to 4 stars (I have always liked UCCU and that is why I am still there after 37 years). It took a VP to do what the branch manager should have done in the first place (Thank you VP!) Don't ever deposit money in a jump-up (or bump) savings certificate (CD) with a non-standard time period like 22 months, because UCCU (or any CU) provides no where to jump to. They still have a 22 month offer that sits neglected at 2.37% while the fed is over 5.00% (0.17% increase for me) A 24 month CD is probably the best bet for any jump (or bump) offer. The branch manager wouldn't convert me to the current rate with only 1 year left. Good thing I did not take advice from branch personnel that there was no one to appeal to. Also thankfully, a kind VP stepped in and made it right. The solution is for UCCU to maintain all of the interest rates to accommodate past jump offers so branch personnel are not put in this position. I would have understood or been satisfied with a jump of 1.5% or greater but not 0.17%. Thanks again VP!”
“Midori is an absolute life saver. I have a few different business bank accounts and I'm so sick and tired of dealing with my other banks. Midori is by far one of the best! Saved Me hours of headache!! Give this lady a raise.”
“I just spent an hour and a half sorting out my accounts with Kris, one of the bankers. Right when I walked in the door, she warmly greeted me and asked how she could help me. I wasn't even sure exactly what I needed help with, but she managed to help me walk away very satisfied with the professional service I had been offered. She thanked me for coming in and told me to come back if there was anything else I needed help with. That's the sort of service I've come to expect from Wells Fargo and their associates. 5 stars for excelent service!”
9AM - 6PM
180 N University Ave STE 100, Provo
Banks
“I needed to convert $ to €, and this office made the process very easy. I called in advance and talked to a service rep, who was very helpful and informative. She checked which Zion's offices had Euros immediately available and enough to cover my needs. After getting to the counter, the teller was helpful and clear in the process and charges. As a non-account holder there was a $10 fee, but this is minimal. The only negative thing I can saw is that the parking ramps have tight corners, so anything larger than a midsize car will have difficulty in using them.”
“I'm not one of those people that have 1 bad experience and then I make it into a big deal, I appreciate the fact that tellers there are willing to work that job so I have the opportunity to use this location. This is an amazing bank and I will continue to use it. They have Been extremely helpful every time I come in. Keep up the great customer service.”
“Grant Jones is an excellent manager! He helped me wire money to a daughter. He was professional and friendly. He walked me through every step of the process which was a lot easier than when I did the same thing four years ago with my son at my local branch. This is a full-service branch even though it is located in BYU's bookstore.”
“I never thought I’d say this about a brick and mortar bank, but I LOVE Key Bank, and this branch is a huge reason for this. They are friendly, kind, and always effective and helpful. They call me by name and they know my goals. Special shout out to the amazing staff- Leslie, Bianca, and Claire!!”
9AM - 5PM
215 W 2230 N, Provo
Banks
“Skyler Crannery is without a doubt the best customer service employee I’ve ever worked with…the funny thing is I think he’s an actual banker.He has managed my loans, projects, and accounts with the bank and has been more like an executive assistant than a banker. He handles everything so I can run my businesses. Thank you Skylar for always going above and beyond and taking the headache out of banking!”
“I recently visited the new Bank of America branch in Provo, and I must say, it's a game-changer. The proximity to my house is incredibly convenient, and the staff there are not only friendly but also highly competent. They made my banking experience smooth and efficient. Overall, a fantastic addition to the neighborhood.”
“I came in to open an account and they were super helpful and friendly the entire time. They stayed after closing time to finish the account. Couldn’t be happier with the service”
“I went into the branch on a weekday afternoon. Reasonable waiting time. Very friendly and professional staff who know their products pretty well. Efficiently helped me out. It was a pleasant experience. I'd recommend.”
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“I can't recommend Utah First Credit Union enough. They were prompt, fast, professional, accommodating, thoughtful, they had great communication, and extremely easy to work with. Karen helped me through the entire process. She was so easy to work with, she was very knowledgeable and extremely responsive. I will definitely go through them for all my future needs. They help me get a loan with low payments and a low interest rate to surprise my daughter with her dream car.”