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February 2024 by Managers Provo Orem
Delivery man was rude and he was keeping my mail with out any permission!!!
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February 2024 by Christina W.
Disrespectful agents (lady with the blue/purple hair;) delivery agents who claim to attempt delivery, BUT LIE. Horrible service
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February 2024 by Brooklynn Jarvis Kelson
Katherine was so sweet, so patient, and helped me with everything I needed. I felt very valued as a customer! Great staff here. I appreciate all they do!
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January 2024 by SB ESPN
Your lazy buts couldn't find my easy to find address, and instead of holding my package for even one day, you sent it back to the sender. Great job, now I have to contact the seller. Thanks for the headache.
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January 2024 by G R Cano
Not enough people working here. Line of about 20 people. Simple interactions taking a long time because they run out of stuff like paper. Last week the self serve machine was breaking, too. So can’t use that either.
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October 2023 by Drew Greer
Usps has lost my packages when I ship, and often they don’t deliver my orders on time (or not at all). Wish it wasn’t the case, but probably the worst postal service I’ve ever experienced
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October 2023 by Theresa Graves
Went to the provo post office they wouldn't print my label off from my phone had to go to staples they printed it off went back to the post office he said tape and scissors over there then he said we had to by tape I spread of coming around the counter no customers there to show was we had to do hesaid that's not the right tape so he called the lady to help us she did he ran on the back I think he should be reprimanded for his service won't come back he was very rude
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October 2023 by MrAJmiskell
Usual USPS service. Been waiting over three weeks for these guys to give me a key to my mailbox. I would say don't come here but as everybody knows it's not like that's an option.
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July 2023 by Sara Soleimani
I wish I could give zero! They lost my packages and they are not responsible at all! It was all my notebooks from 4 years PhD lab work! All my results and all my protocols are gone!!! So so disappointing.
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July 2023 by Knight Taylor
Super helpful and kind. Even though the store was almost closed they still opted to help me out. Thanks again!
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March 2023 by Jessica stuff
This is an amazing group of ppl! I had my pkg labeled "N" and the address was "W" they corrected it for me. They stayed past closing time to help me get my granddaughters pkg mailed to her. Then I left my keys on the bench and the area was locked. My fog was in the car and it was 29° and they helped me . Great group of people.
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March 2023 by Dallin Kitchen
Very poor customer service. I didn’t have any packaging tape so I took it there thinking they would help but they were trying to make me buy a whole roll of tape so I had to go to a friends house to borrow some tape and return. Then I finally got my box shipped and they didn’t tell me that the prepaid shipping label was incorrect so they charged me extra without saying anything so I was surprised to see that I got charged almost double without them even telling me.
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February 2023 by Cody Lam
Absolutely horrible customer service and delivery drivers, one of the worst usps i have been to
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February 2023 by James M.
The delivery drivers at this location are absolutely horrible, a drivers are lazy and if a signature is required they will just say they cant deliver and make you come get the package from the post office
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January 2023 by Ryan
I went in to ship something and was told the box I used was too big. So I went home and got a new box and then was told I needed to pay a surcharge and I needed a new label. When I started explaining how I was frustrated I was that I’d have to make a 3rd trip to the post office as a result of these things the man at the register got defensive and was intentionally being short with me about it. Instead of helping me he made the process particularly unpleasant. After asking a few questions (as I don’t ship things often) I ended up getting my package shipped but he was condescending to me for asking any questions. It doesn’t take much to help someone. I’m not going here again.
