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May 2023 by Emily Sowards
i’m not really the type to leave a review but we had our stuff in here for about a year. we went to go drop some stuff off at our storage unit last may and we found that it had been broken into (our unit was on the perimeter and the back metal panel had been broken off). we were very upset because no one had noticed or notified us that it had been broken into. all of our boxes had been cut open and someone had gone through them and some of our things were damaged. there were also other units that had been broken into next to us. seems like there wasn’t very good security surrounding the perimeter. we talked to the lady in the office and she moved us to a new unit that was bigger and not on the perimeter and kept our same rate. we kept our stuff there for another 6 months with no problems. if you’re looking to get a unit here i would just make sure you’re not on the perimeter.
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September 2022 by jocelyn ault
Called them trying to work out a plan so we didn't keep getting fees on our dads unit we didn't know he was past due on. He was sick and dying and when he died his ex wife let us know about the storage unit . One of the lady's I spoke with refused to have any companion what so ever just saying well we called and and called but nobody answered or paid anything .
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November 2021 by Allyson Nielson
The prices are good and the people that work here are very nice and accommodating.
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September 2021 by Gladis Amaya
Love it very nice manager Love her and beautiful family, very professional, always helping,very safe place!
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June 2021 by Marlene Gielisch
The Managers are friendly and work with you. I have rented from them for over a year and they have been very helpful!!
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April 2021 by Darron Sanderson
My treasury check came in a few days late and I bounced an autopay. The manager from Turnkey Storage, Provo, UT called about the late fee. I am giving a two star review because they waived the late fee. I told them I would make a double payment 1March2021. The double payment was made 1March2021. A week later, (today 8March2021) I received a letter from Turnkey Storage in which they threatened me with a lien if payment was not made immediately. I called and asked why they sent a nasty letter when I made a commitment to double pay, then on 1March did pay. They said those letters are "automatically mailed out to those who are late".
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January 2021 by Daniel Deverall
This place is close to home.
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December 2020 by Casey Longenecker
Best storage facility in Provo. It is right next to the center street exit to I-15. We had a storage unit here for 5 months and loved using their services. Management is the best and the guy at the front desk is awesome and super helpful. I called a few weeks ago to ask about vacating the unit and when I showed up two weeks later he had everything already printed off ready for me to sign. Talk about superior customer service. Love this place and will rent here again.
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December 2020 by Sione Lavulavu
Extended gate hours are granted for FREE just by calling in during normal office hours. Great location off the I-15 Provo Center St exit. Units are secure and safe!
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December 2020 by Kate Beeson
These folks are great they have reasonable prices accessible location during the day a secure facility and they're very friendly. When my car died at the storage facility, they allowed me to wait 3 days to arrange for a Keto and get that sorted out.
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October 2020 by Katharina Green
They are always so helpful. Easy to get to. Pricing is Great!
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October 2020 by jokerkdk
Access hours are pretty unrealistic. If i want to get things out of storage, would be nice to be open later than 8pm. It's happened too many times, should've found a 24 hr service instead.
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September 2020 by Clayton Boyd
I have storage hear!
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August 2020 by Home Theaterguy
Access hours not helpful for people moving in, or out. They should be 6AM-9PM, not 7AM-8PM. If you are inside the fenced area, after 8PM you are required to pay a $15 fee to have manager open the gate for you. Also, the entry keypad buttons only work if you press hard. They need to yank the entry and exit keypads from the 1960s and upgrade to new ones.
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August 2020 by Doreen Mrykalo
Inexpensive, clean and secure. Would recommend to anyone needing storage. Easy pay as well, courteous employees
