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July 2023 by Nau W.
We stopped in to have our tire pressure checked. We live in Nevada and something seemed off in the drive in. The gentleman that helped us was so helpful. My 5 stars is because he literally text me a report of my tires!!! So on top of giving amazing service he followed up with a text! Good work!
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December 2022 by Raymond L.
This Sam's has polish, I wouldn't go there later in the afternoon like me, I found out it's much better to get there around noon time or close to it. They tend to overcook the living daylights out of their dogs. I found that out several times when I got there around 4 and later in the afternoon, they've overcooked it so much there's no longer a snap to the skin but mushy skin that falls apart.The Dr. Pepper from the fountain tastes like diet soda of some sort was mixed with the wrong syrup.I also drop by occasionally for their chocolate frozen yogurt, I just stick a couple straws in it and drink it as it melts, but during the hot weather days the machines are often down because of overheating.... go figure.
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July 2022 by Ashley S.
Haven't been here in a long time. But I still love the place they have the best deals. Guess I need to get my butt back there.
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April 2022 by Catherine W.
I have a Sam's card for shopping on the East Coast but Salt Lake has one now as well. Uncrowned, lots of deals in items I needed and it was a clean and positive shopping experience.
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July 2021 by Austin H.
The customer service here is fantastic, the variety of products with their prices and deals are unmatched, and can I just say... THEY BROUGHT BACK SAMPLES! Ah yes, samples. The only true reason anybody owns a membership to Sam's Club. After COVID hit, we haven't had samples for quite a while. Here's a true sign that things are slowly returning to normal. They keep this place pretty clean and tidy. Once in a while, things will get moved around the store which is a bit annoying, but you get used to it once you embrace the inevitable truth that you will zigzag down each aisle anyway, just "browsing". Uh huh, sure you're just perusing, Susan. I'm positive the reason you came to the store was to buy all those chips and candies. But I'm not judging. I'm over here stocking my supply of pop tarts, beef jerky, and breakfast sammiches. You do you. Also, the bathrooms need some more regular cleaning.
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March 2021 by Amelia S.
My husband and I got a membership here in January and have had a wonderful experience! Sam's club has what we need in bulk in an organized fashion, and has a delicious food court. I crave that frozen yogurt and a good pretzel! We will continue to give our business to this store!
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October 2020 by Anjelica Garcia
i have been a member for 6 years and never have i been treated so rude . Amanda in customer service should be looked into because the way she is treating people is ridiculous . I was scrolling through reviews and apparently im not the only one that feels this way. shame on you Sam's club for not listening to customers reviews .
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September 2020 by Calvin Furse
Yes, But why is it that popular Items such as Diet Coke is usually out of stock. If an item is popular, common sense management would dictate ordering more of that item more often. There always seems to be plenty of the other sodas on hand. So shipping isn't a good excuse as I was once told by the area employee. I think it's lazy ordering management. Just reordering same old list over and over not taking the time to really check out the past inventories. Pick it up lazy bones. Get on it, upper management. Your carelessness is going to hurt business for yourselves as more customers check out the Costco in Spanish Fork.
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May 2020 by May A.
Filled up here 3x during our visit to Utah This Sam's Club location was about three miles from where we were staying for the weekend. We did not purchase anything inside the store. We came here to fill up on gas. It was the cheapest gas around at $1.89/gal although all the gas stations we came across in Provo were already relatively cheap. As soon as a customer finishes filling up at the gas pump an attendant comes and wipes and sanitizes the touch pad screen and button displays and also the pump nozzle before another customer pulls up to use it. She is fast and observant paying attention to all cars that drives up. She wears a mask. It's one of the steps the store is taking in response to COVID-19. This location is easy access. It's also close to the freeway. Review #1783
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January 2020 by Darren M.
Sams club is such a great place!!! Everything you can ever want. So much about sams club gives it the best rating I can offer. With a cheap yearly membership, you can get two cards, which gives you access to incredible deals and very very cheap gasoline. The gas at Sams is easily 50 cents cheaper than everywhere else! Everytime I go, I am welcomed in, and am greeted bY many people giving out samples. Not all hero's wear capes. Each week, I buy a rotisserie chicken for $5!!! An incredible deal and easy to make lunches and dinners with. After I finish checking out ((by the way, I use the scan and find feature which allows me to scan the items with my phone and skip the lines)) I grab myself a cheap hot dog or pizza from the food court area. SO CHEAP!! Getting a $45 membership is incredible. You get that money back in about two months, maybe faster. I love sams club
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October 2019 by Tammy F.
We love sams club! If you are not using their scan and go app, you are missing out!! Scan as you go and then check out, no more waiting in lines!! Plus the food is great for a quick grab!! And great prices!!
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October 2019 by Cameron Spotten
The employees are the best.
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August 2019 by Frankie R.
Got a membership deal last year. Decided to renew. Prices better than the competitors, bakery items include croissants and pies, good selection of box warehouse items. Recently remodeled store. Much easier to maneuver. On this particular occasion was frustrated with the food court. Stood on line for berry sundaes only to find out that it would be 20 minutes before the frozen yogurt machine had set up the yogurt. Decided it would be worth the wait, had a slice of pizza while waiting and returned to the line 20 minutes later. Three customers received their Sundaes before again, the machine ran out of frozen yogurt ice cream mix. Cashier was extremely rude. Instead of proffering an apology or politely explaining what had happened he flippantly said "we can't do that" when The next customer in line placed their Sundae order. Pizza was incredibly greasy and marginal at best. Lack of preparation to have enough Sundae mix available on a hot weather day like today combined with lousy customer service affected the overall rating on this review
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August 2019 by Mey L Osuna
great prices on lenses and frames
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February 2019 by Cory M.
This place is a hit or miss for me... When compared to Costco, there are SO FEW pumps to fill up your gas here, and there always seems to be a wait... of at least 4-5 cars per pump. (Hopefully you're not in a hurry.) The hot dogs here.... well, at least to me, don't taste even close to as great as Costco dogs do. (I know, they charge the same price as Costco for their dogs, and you get soda... but they just don't seem to taste as nice as Costco dogs do.) When it comes to employees, for the most part, the employees here have been pretty nice... I just wish, at times, they kept more registers open--- or would rush an employee forward when lines get backed up. One thing, that they're doing --which I have mixed reviews about-- is that they have 4 self-check out registers, if you're only buying ONE item. (I recently just bought a large computer... that's it, and I liked that I didn't have to wait behind someone with 100 items when I only had one.) Also, these folks don't have a FULL store on Saturday for free samples. The place is okay, the number of items available is pretty good... the prices are so-so, and the employees are typically pretty good... but, it isn't something that draws my attention to be a super frequent shopper.
