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June 2023 by Rebbecca Horner
This place is worse than cvs. I called to get my prescription transferred, and the girl that I spoke to obviously couldn't understand what I was saying, when I asked to speak to a manager she refused and then she hung up on me, that's not how you provide customer service to someone who's trying to get their medication filled. I suggest you go to a different Pharmacy and avoid this one at all costs.
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June 2023 by Rebbecca Williams
This place is worse than cvs. I called to get my prescription transferred, and the girl that I spoke to obviously couldn't understand what I was saying, when I asked to speak to a manager she refused and then she hung up on me, that's not how you provide customer service to someone who's trying to get their medication filled. I suggest you go to a different Pharmacy and avoid this one at all costs.
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May 2023 by Shaner Broderick
Great place. I always choose to have my prescriptions sent here. There is never any line inside, only 1 or 2 cars ahead of you in the drive thru, but they are fast. Prescriptions are filled within like 15 minutes of them being sent over. There is never any hold nor wait time on the phone, they pick up on the first dial. Their phone and app for refills works so well, and they are filled within 15 minutes. Every staff member is kind and works in your behalf with insurance to get you your meds. I live in Orem, and am always willing to drive down to Provo just for my pills, way better than Walgreens close to home.
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April 2023 by * “SyntaxWhiplash” *
Seriously borderline fraudulent business practices and ethics. Filled my perscription but gave me no warning that they'd not be billing insurance and i drive 30 minutes to pick up and then they hit me with the full cost even though i have excellent insurance. They say we're losing money on it and we aren't going to bill insurance on this so we can charge full amount. I said insurance will make it so you don't lose money on it. Yeah so no warning, just a surprise 70 dollar bill on medication, because they are capitalizing on scarcity, practically manufactured by the DEA itself. Better business Bureau should be made aware. Avoid this pharmacy, or confirm prices before you decide to patronize this business.
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March 2023 by Michelle ..
I was a patient of Dr. Jackson for over 35 years; long before Revere was a thought. When he retired I was sad to see him go as he was a fantastic doctor. I recently called to find a new doctor and scheduled with Dr. Wallentine. His scheduling gal, Kristin, scheduled me but then let me know that I had to see the PA. I told her I was not wanting to schedule with the PA but with the doctor. She said that I had to see the PA first and then Dr. Wallentine would come in at the end. I went ahead and scheduled but the whole "Oh, you have to see the PA first" really bugged me as Dr. Jackson knew I did not like seeing the PA's and he accommodated that. I ended up canceling my appointment for the mere fact that I do not want to see a PA; if I did I would have scheduled with one. When I talked to Kristin to cancel, I told her my reason and let her know that in all the years I saw Dr. Jackson, I never had to see a PA. All she could say was she would cancel for me. She had no desire to accommodate a long time patient or to even try for that matter.It is sad that the wishes of the patients are no longer taken into account. All we are is money in the bank. After 35 plus years, I will no longer be a patient of Revere Orthopedics. If I wanted to see a PA, I would have scheduled with one. DO NOT force patients to be seen by someone they do not want to be seen by. This is bad practice! It may not bother some people, but it bothers me.
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February 2023 by Jon G.
Horrible billing practices. Went here because office was so much closer than my regular clinic and I only needed a wellness check physical. During the wellness check I was asked about meds that I'm on and we discussed blood pressure. Apparently, for this company, that discussion resulted in the issuance of TWO office visit charges rather than just the wellness office visit.Obviously, insurance refused to pay for two visits so I was stuck with the cost of the "second" visit (although I waited for 45 minutes to see the DR we only spent 10 minutes, at most, in the examination. When discussing the problems that I had with the double-billing for a single office exam the supervisor of patient services told me that questions about blood pressure, the meds that I'm on, and the lipid blood test that was done are outside of a normal wellness check and thus I was charged twice! Seriously?! During a wellness visit with this corporation you can't talk about blood pressure and checking your cholesterol is considered as "extra?" I'll never make the mistake of visiting this gawd-awful clinic again!
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February 2023 by Scott G.
I've been here for cardiology. Dr. Wang is one of the best doctors I've ever had. The wait can be a little long, but I think it's because they are busy and I think that's because they are good. Thanks for fixing my aFib!
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February 2023 by jennifer p.
Dr Garza was efficient, communicated well and addressed all concerns. Good bedside manner.
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January 2023 by Loretta Galvan
The nicest staff you'll ever meet! They always go the extra mile to help you. Great at explaining medicating when needed! Love this pharmacy!!
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January 2023 by Riley M.
0/3 with doctors.... I never feel listened to, never get called back, they don't care & I just feel like a number in their system. never going back
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December 2022 by Cami Burton
Revere Pharmacy is the best! They have been so personable, quick to respond to any questions, and they are all pleasant and kind to work with. I recently transferred all my prescriptions there and I could not be happier. They are always available to assist with any questions and are very knowledgeable. The staff is always so friendly and accommodating and the waiting time is always minimal. I would highly recommend Revere Pharmacy to anyone who needs reliable and quality care. Five stars all the way!
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December 2022 by Jana B.
There is no way to communicate with your healthcare provider except through an ap. You can't even leave a voicemail message. My mom is 93 and has been a patient for 20 years. She doesn't have a smartphone.
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November 2022 by Randy O.
I'm experiencing back problems and the care I've received from Revere Health has been abysmal. I had X-rays done and was told I would probably get results by the end of the day. That would have been great but I heard nothing from Revere. I was told the results could be tracked through the My Health portal but nothing appeared there. I waited two days and then called the doctor's office back. I was told that I would receive a phone call the next day. I didn't! I called back again and was told that the person I needed to talk to was on the phone with another patient and would reach out to soon. I waited 4 hours and heard nothing . I called again and essentially got the same response - someone will reach out to you soon. I'll be looking for a different health provider if I don't get a response by the end of today. If you're not with Revere already stay away from them.
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July 2022 by Dion W.
I have had many visits here for myself and also my Dad! My latest review is specifically for my most recent visit BELOW and reflects pretty much the same sentiment for all of the other medical professionals past and current who care for me‼Visit with Nurse Practitioner Ashley Radmall on Wed27Jul2022 Revere Health R222My appointment with her was very nice, informative and very professional. She was also very friendly kind and patient and took plenty of time to describe my situation and condition to me and taking time to present charts and results about my condition on the computer. I absolutely recommend her because she makes you feel relaxed and alleviates any anxiety you may have! Wonderful bedside manner. People like her and others truly make me feel cared for, humble and grateful!!!Cheers from Dion Wood the "New Zealand guy"
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July 2022 by Jose O.
This place doesn't even deserve a 1 star. I went in having been sick for over a week swollen throat bad cough very congested and to think they really suggested to take Tylenol and some robotussin is outrageous. They told me to come back in a week if it persisted. What's the point of going to a doctor if they're going to tell you less than google. Complete joke
