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November 2023 by scott h.
I stopped by today looking for a particular hiking shoe. I was greeted and engaged before I was halfway through the store. Very attentive staff. They didn't have the shoe I was looking for but the saleskid was more than helpful showing me what they did have that was comparable. We'll organized shoe store with a big selection.
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October 2023 by D M.
We have been going to Modern Shoe for some years now. We liked the people who ran it and the service they gave. We liked the sales and discounts they gave from time to time. Now there is a new owner. He moved the store next door. He is nice and friendly when you talk to him, but we have noticed now for several months that his prices are skyhigh from what used to be even with his discount incentives to buy more. Either he is over extended with his remodel and trying to pay off the construction loan or he is just greedy and wants more $$ because I cannot understand how he thinks he can charge over $100 or more for slip on deck shoes. And this isn't for dressier shoes or athletic shoes. Hoka's are now closer to $200 than the $100 they used to be closer to. You have to really think about whether buying a deck type shoe for $100 - $129 is worth it or do you want to have $ to buy food, clothes, pay bills, etc. We don't think it is so we have decided to not buy there anymore. Sad, because we like their shoes. They just aren't worth the cost they are selling for in this economy when things are so tight and people have much more important priorities than buying one pair of simple causal shoes for well over $100 and athletic and dressier shoes closer to $200 or higher...especially when so many are cutting corners to just make it from month to month.
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September 2023 by Brayden DeMarco
Jorge was incredible to work with. I have weird feet and he spent an hour with me to find the perfect work boot that fit me perfectly. An excellent store with excellent employees. Highly recommend
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September 2023 by H D
We were visiting Provo and were just walking down the street when we saw this shoe store. We went inside because we love shoes. There’s a great choice of good quality shoes here. We ended up buying three pairs that we really didn’t need in the first place. I don’t regret anything though. It’s not a cheap place but it’s a good option if you love nice shoes.
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September 2023 by Julie Young
We had such a great experience at Modern Shoe, thanks to the excellent customer service given to us by Jorge. He was so personable, helpful and knowledgeable. He helped me search for just what I needed, and helped me take advantage of sn available discount online. He spent a lot of extra time making sure I was satisfied with my purchases. I will look forward to his help in the future.
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September 2023 by Liam Davison
Great experience! A nice fellow by the name of Jorge helped me out getting the perfect shoe for me! Modern shoe is a great hidden place! Fun fact: it’s been around since the 1940’s!
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September 2023 by Natalie Jones
If you’re looking for good quality shoes, come here! They’re knowledgeable in finding the right fit for the right purpose and the right price. Also, for an even better experience ask for Wayne.. he’s the best!!
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August 2023 by Julie Y.
I want to give five stars to the salesperson that helped us today at Modern Shoe. His name is Jorge. I had some particular requests for some Tevas in certain colors and he went to great lengths to help me try to find them. They had sold out in the store, so he took the time to find one of them at the warehouse and ordered it for me, to be picked up soon. The other was a Teva exclusive, not carried at the store, so he showed me how to find it online. Sometimes I feel like after you've reached a "certain age" salespeople no long think you're relevant or a good potential buying customer. Jorge was REALLY great with us and spent a lot of his time. I hope we get Jorge to help us on our return trip to pick up my new shoes. We really appreciated his kindness and knowledge.
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August 2023 by Jason L.
Modern Shoe has a great selection of brands and styles, especially hippy brands. However, if you want to made to feel like you're criminal and want to be stalked by a sales representative then this is a great store. Downside... Modern Shoe no longer offers shoe repairs. If you're looking for a cobbler, best to start at a bakery instead.
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August 2023 by Whitney Wagner
Jorge was great! I found some good insoles after a free foot scan and got help with finding my shoe size in a specific brand. Loved my experience! Didn’t feel pressured to buy shoes right away which was great!
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August 2023 by John Bunderson
I struggle with foot, ankle and knee pain on & off and have made footware a concerted effort in bettering my help.Modern Shoe came recommended by another shoe store for my 10 hour shift work shoe needs. I happened upon a shoe sale while visiting and there were several shoppers in store. I walked around by myself for 10 minutes and found several men's shoes and boots that weren't for me. 5 staff members offered help as I shopped. When the sixth worker asked to help I explained what I was looking for, and she guided me to the northwest section of the store where we found the exact shoe style I was seeking.Then we performed a foot scan for 3D foot measurements, pressure mapping and a fit for orthotic inserts. I was impressed by the great fit and attentiveness of the staff. I spent $185 for shoes and $60 for inserts.Later that evening I brought my wife back to shop for herself and kids back to school shoes. She found good deals I hadn't seen. Overall good friendly staff and good prices in downtown Provo.
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July 2023 by Patrick Sorensen
Jorge was friendly, and very helpful in choosing choose footwear. He was happy to get multiple sizes, and even try some of the same sizes to ensure that the fit was correct. I had some concerns about the particular boot I got, and Jorge was super helpful and had some solutions that would help ensure that I was happy with my purchase. Lots of selection, and a great environment. Highly recommend.
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July 2023 by Nick Levasseur
I have had issues with plantar fasciitis, and most recently a neuroma in my foot. Jorge helped me into a pair of Hokas that were recommended to me by my doctor. Jorge was patient and great at suggesting certain shoes for certain applications. He also helped me into a nice set of orthotics to help a high arch. I highly recommend trying on shoes here first to get a good feel, and I highly recommend seeing Jorge! Thanks!
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June 2023 by Sydnee Seager
We had a wonderful experience with Will at the Modern Shoe store in Provo, Utah. He was so helpful and kind to my mom. With his assistance we found three pairs of shoes! It has has been two years since we found shoes that she likes. Thank you!
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June 2023 by VJZ Davis
I love this shoe store. Many varieties of shoes. Great customer service!