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February 2024 by Alicia Briz
The staff is very friendly and they help you with any questions you have.
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February 2024 by Arehani Aponte de lopez
Good morning, you are Excellent in your attention, I congratulate all those young people who serve all people for their very good education towards everyone
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December 2023 by wilson Neos
I needed their services and I went to locations open according to their schedules and when I got to the Destination they were closed
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November 2023 by Jason McNeil
I've bought a phone and home internet from here, love metro, no contracts so I don't get charged for service, that is shut off, like most other carriers.
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July 2023 by Joann Dickey
Julian was very helpful amazing work thank you another ⭐️⭐️⭐️⭐️⭐️
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December 2022 by Michael Clark
Been calling the store to see if the phone i want is in stock nobody will answer the phone
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October 2022 by Zachary Lopez
There is only one person working who doesn't know what she's doing and has to call someone on the phone to have them help her? Yall should train your employees better, or better yet not have one person alone by themselves.This woman has only been able to help 2 people in over an hour of being here.
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June 2022 by Joseph Olivo
I came from sandy to this place to try to change my phone because according to their information they say that they open on Sundays, I come here and I am surprised that it is not open. thanks for wasting my time
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April 2022 by casandra corazon
I went to this store ando they sold me a phone that's wasn't a metro by T-Mobile phone . I went to the store for them to help me do a insurance claim but they sold me this phone. It a model blue .The phone dosen't work and everytime l go into they store to ask , they don't want to help me . I am so confused and l will love for someone to explain to me . I been with this company for so long and this had never happened to me before . And l will love someone who speck Spanish to explain to me the situation.
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November 2021 by ezequiel baez
I buy a watch that never works and wait for more that two weeks and never response .I used metro for 4 year and this store gime me bad service and awful service
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June 2021 by LaRaine Christensen
I have had good service for a while. My complaint is about a DEAL/PrOMO I was promised. I bought a new phone and the employee told me that if I did the survey they were sending me through text, I would get a free phone case. I went back in the end of the week and they didn't have the phone case but she said they are getting them in the next week. I went back in and still didn't have the case. I asked if the store in Orem would have them and she said they probably would. I went to them the next day and they said they didn't know anything about the promo. So is the promo of the case just to get good ratings? I'd like to know if this is really true. If the other store don't know anything about it then does it exist???And to add to my rating, they have terrible customer service, well actually NO Customer Service. You can't talk to a live person and when I call the local store, no one answers. They ask you to leave name and number but never return your calls. I am seriously thinking of switching. They are more than I can handle, No professionalism. They have phones for sale but that's all that you get. They have no idea about your blll.
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April 2021 by Jose Sanchez
Customer sevice was horrible!!! I went with my friend to upgrade my plan and the guy who was encharge at that moment never took the time to explain details about the deals and he was rude when we tried to explain him about what their coworkers told us before. I don't recommend this store. Very rude guy at that store.
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February 2021 by Megan Cazal
I bought a phone for my dad there a month ago, not only did they double charge me and I had the dispute it with my bank, but the phone wasn’t in stock so “Jorge” put in a special request for it and said it would be 5 business days for it to arrive. I called and stopped by 3 times within 3 WEEKS. They never answer the phone, ever. I barely got the phone today and it came in, but they never called me. They took my $300 for the phone and then didn’t care. Only associate who was decent was Allen, he was professional and got me the phone set up. Jorge should NOT be selling phones and lying about when it should come in and not updating a customer who dropped $300 on something that had already arrived in their store.
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January 2021 by Kelly Ortega
The dude who works there called me a liar! I called and filed a complaint! I was there on December 11th around 3 pm.
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November 2020 by Buck ey
I like this location, I feel it's better than the other stores.
