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June 2024 by lizbeth alvarez
Please update schedules.. thanks
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March 2024 by Adam West
Due to very weak t-mobile sim card, I couldn't reach t-mobile before my minutes expired. When I finally reached them, they instructed me to get a new phone and sim card. In at least 3 calls, they promised to restore my $150 balance, due to my t-mobile sim card having not worked and been unable to contact them.
After replacing my phone and sim card, r-mobile refused to honor their pledge to restore my balance, although they could see in their notes that 3 representatives had promised me that. After hours and calls to t-mobile, they could only say that their previous representatives were wrong, and they refused to honor their agreement.
So, after replacing my phone and getting a new SIM card, as they instructed, t-mobile won't restore my $150 balance.
T-mobile is dishonest and unethical, and a scam. They repeatedly tried to rope me into a much more expensive plan than I have, and won't restore my balance.
Avoid doing any business with t-mobile, unless you want them to scam you down the road. Never believe anything their representatives tell you, because they will later change their mind -- even when what they stated is clearly in their customer notes. You cannot trust anything they say. Lots of other cellular companies would be happy to do business with you instead.
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February 2024 by Alicia Briz
The staff is very friendly and they help you with any questions you have.
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February 2024 by Arehani Aponte de lopez
Good morning, you are Excellent in your attention, I congratulate all those young people who serve all people for their very good education towards everyone
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December 2023 by wilson Neos
I needed their services and I went to locations open according to their schedules and when I got to the Destination they were closed
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November 2023 by Jason McNeil
I've bought a phone and home internet from here, love metro, no contracts so I don't get charged for service, that is shut off, like most other carriers.
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July 2023 by Marco Gonzalez
I love the attention of Nicol and Nico, they really helped me and they do know how to offer solutions such as promotions
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July 2023 by Francisco Bravo
My brother needed to pay his phone bill and it was the only place open
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July 2023 by Jazmin Gonzalez
Excellent customer service
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July 2023 by Brenda Llanes
Girls trying to scam you
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July 2023 by Cynthia Alverson
Great customer service and pricing.
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July 2023 by Joann Dickey
Julian was very helpful amazing work thank you another ⭐️⭐️⭐️⭐️⭐️
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December 2022 by Michael Clark
Been calling the store to see if the phone i want is in stock nobody will answer the phone
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October 2022 by Zachary Lopez
There is only one person working who doesn't know what she's doing and has to call someone on the phone to have them help her? Yall should train your employees better, or better yet not have one person alone by themselves.This woman has only been able to help 2 people in over an hour of being here.
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July 2022 by Mariana Arce
The girl who helped me (Ivania) charges for products you didn't buy. I didn't check my ticket until I left the store and look, they charged me for a protector and headphones that were already included in my Blu V70 phone
They think that because we are Latino we are stupid
Pay attention because I know I'm not the only person who has had the same thing happen to them.
This is a crime ....
