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December 2023 by Logan Y.
I have been taking both of my cars here for a few years now. You get a text with everything that they looked at and all of their recommendations. They are always super helpful to answer any questions or explain recommended services. All of their employees are really kind and helpful. Their prices are relatively low if you get the app and have the coupons. I highly recommend coming here.
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November 2023 by Maren Price
We love the team and especially Lindsey at Provo Meineke. They are fair, don’t pressure you, but take great care of you. We love the ways they use technology too to keep you in the loop about your vehicle. Highly recommend!
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November 2023 by J Zeeman
My experience at Meineke was wonderful. Customer service was very professional, personable, and kind. I feel they offered a fair price, and quick service. They didn’t try to sell me on a bunch of things I didn’t really need, nor did they try to take advantage of the fact I’m far from knowledgeable about mechanical stuff. I appreciate their diligence in checking my car over for safety concerns and even taking time to explain what I could do to ensure my coming road trip is a safe one. The text links provided give a detailed explanation and pictures of necessary repairs, and also allow for accepting/declining services. Their location was in an easy spot to get to and also find. The office is clean and simple. But had a welcoming feel. Refreshments were available and even a cute sign welcoming their scheduled customers upon entry!Thank you Lindsey (and crew) for all you did for my family and I! If i weren’t moving I would definitely return for service in the future. But I will spread the word to friends and family of how great your shop is!Services: Air & cabin filter replacement
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November 2023 by Jay Grijalva
I moved to Utah 3 years ago and I was familiar enough with Meineke in other parts of the US that I went here to get my first oil change in Utah. I’ve now taken 4 cars here for a variety of things from oil changes to transmission fluid exchanges to brakes and much more. They’re always helpful, never trying to up charge you, and the prices are very reasonable. I’ve tried other mechanics around the Orem/Provo area when I can’t make it down to South Provo but they don’t even compare. I’ve gone so far as paying extra for a tow in order to get it to Lindsay and her team! They are awesome and I highly recommend this location!
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November 2023 by Catie Lutz
I had a tricky problem. My car would intermittently crank but not start, over the past few months and it reared it’s head a few days ago. Now, before you say to yourself aloud, ‘it’s the battery’, I had just taken my car in last month for emissions and registration renewal at another place and they checked my battery and it was not even low. I booked an online appointment at Meineke (I loved that) bc of their close location to my house. When took it in, I talked to Cary and he asked some good and thoughtful questions. I appreciated them taking me at my word and their thoroughness and determination to figure out what was wrong even though at face value it looked and acted fine. They looked up recalls on my vehicle and did a full diagnostics. They were prompt in their text and call updates and gave me the option to choose whether I wanted services done or not. Would I recommend them? Yep. I would. They care about their customers and it shows.Services: Electrical repair
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November 2023 by Myriam Franco
Great service, honest and reliable. I was told at the car dealer service shop that our SUV needed new brakes, pads and discs. After the mechanics from Meineke in Provo performed an inspection, they said that they were good for another year and a half, it needed a brake fluid change and new tires. Their prices are very competitive and the 2 year warranty they offer for the jobs they do is an assurance of a job well done. They also waited for me after business hours to come back to pick up my car and give me a detail explanation of the conditions they found after the inspection and the work that was done. I will definitively come back to this shop for every service our car would need in the future and I will recommend this business to everyone I know. Thank you very much.Services: Tires
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November 2023 by Cody Luna
My wife and I have been customers for over a year, and the excellent service combined with genuine care of our vehicle like it was one of their own has kept us coming back. From oil changes to more involved maintenance, they have always been fair and wonderfully easy to work with. Thank you so much Lindsey, Cary, and the rest of the crew!
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November 2023 by Andrew Wilson
I'd been having some problem with a loss of power and coolant leak on my '09 Subaru outback when I called Meineke. From the initial phone call till I picked the car up was less than 72 hours.They were able to get the problem fixed and get parts way faster than I expected. They were priced competitively and took good care of me when a couple of smaller expenses came up.Lindsay at the front was helpful and friendly and was able to answer questions and ensure everything got taken care of.Overall a great experience and I would bring my vehicle here if it has any more issues (hopefully it won't though!).
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November 2023 by Tammy Long
I had a good experience when I had my oil changed. They were quick and friendly. And, while they did recommend extra services for my car's maintenance, I did not feel pressured to purchase them. They were great!Services: Air & cabin filter replacement
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September 2023 by Aubrey Aikele
Took less than an hour to get my car in an out for an oil change. Customer service was great and they were super easy to work with. Very reasonably priced too. Will be going there for all future car needs!Service: Oil change
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September 2023 by Makenzie
Lindsey was AMAZING and communicated with me every step of the way! I was never left wondering what was going on with my car unlike other repair shop experiences I have had. The price was extremely fair as well and she explained everything so that even someone like me, who knows nothing about cars, could understand! Thank you so much!!!Services: Electrical repair
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July 2023 by Rachael Lutze
The people here are amazing. They always take such good care of me and my car. They make me feel special and welcome. I love that every time they do an oil change they inspect my car and make sure it is all in great condition. it helps me feel safe and ready for travel. I also love their point system so I can get free items/maintenance. Thanks Meineke!
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July 2023 by Hannah Hargrave
Honestly, I was not expecting to actually enjoy getting my car repaired, but it was such a good experience!! They had my name on a cute welcome sign, fresh baked cookies and snacks, a charger for my phone. They were quick and efficient. They explained all throughout the process what was going on, asked if I wanted additional things done, and didn’t pressure when I said no! Samantha was super helpful. I’ve already recommended this place to a few people!
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July 2023 by Josh Pitt
Samantha was easy to work with, service was quick, same-day, and very reasonably priced. I compared quotes with another high-rated local auto store and Meineke was priced notably lower. Great communication too! I will be coming back again.
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July 2023 by Natalie Crowder
My car was making a weird noise for months and I got it checked out by a few other places but Meineke was the first place to be able to diagnose the noise. Lindsey was great at explaining everything to me, especially since I know nothing about cars. She even price matched my quote so I got a better deal. My car is running great now and I’m happy I chose Meineke!!!
