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October 2023 by Kevin Criman
Service was very kind. Went in to get a second key programmed for our vehicle. I was informed that the actual programming would take about 50 minutes but I ended up waiting about 2 hours, could be due to them not being able to get to the vehicle right away or the vehicle gave them issues not sure. They have a clean waiting room with a TV, free hot drinks, and a waiting/play area for kids. When I went to pay, there were extra things on the bill I was not informed about or agreed to, but they took it off and charged me for only what I went in for. Overall I was grateful for their service.
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August 2023 by Becky Harding
The communication skills of the manager are amazing!! Called me back, explained in detail, listened to my concerns, very positive attitude. I highly recommend. Thank you very much for all your help!!Service: General repairs & maintenance
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August 2023 by Braxton Wolf
Isaac the service manager was awesome! Very professional very knowledgeable and took care me just like family!Services: Air & cabin filter replacement
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August 2023 by scott harding
Great service on my vehicle. Quick and done right. Thank you.Service: Oil change
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August 2023 by Alaina D.
It took an hour and a half to change the oil and rotate the tires...
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May 2023 by Jack McKean
Super friendly with great support, diagnosed my problem immediately and I didn't have any more trouble
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December 2022 by Mandi Avila
Good selection of trucks but limited inventory. I know they can get other trucks from other locations but not very convenient. Sales crew is nice! They really try to work with your to get you the truck you want.
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October 2022 by Hannah Oh
Kade Dunn was great to work with. I took my van in at 8:30 am and he made sure we had it back by 6 pm. Both batteries needed to be replaced and they were able to diagnose and make the fixes quickly.Service: Auto battery replacement
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August 2022 by MaryBeth O.
DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP!! By far the WORST customer service I've EVER experienced! Natalie (Natalia Lafollette) the General Sales Manager was EXTREMELY rude and disrespectful and did not follow through with what she agreed to in written form. The salesman seemed honest and helpful up to purchase, but after the sale was complete, (just one day later), the communication was the complete opposite. Minor items but committed to non the less- (cargo cover and keys to the roof rack), which I also have in written form. The original cargo cover the salesman provided was not only the incorrect cover but non functioning. Upon multiple attempts to contact both via text (the only way she and the sales rep communicated) and phone calls (which always went to voicemail), she apparently blocked my number (blue texts became green in terms of receipt on iphone). I've never been more disgusted by the way I was treated and completely regret spending my money with this team. I should have trusted my instincts when the vehicle was terribly detailed (if at all). Now, two months after purchase, the disgust and disappointment that I am left with only furthers my need to let potential customers know who they're working with. I've never had to write a negative review in my life, but I couldn't with a clear conscious, allow this treatment to happen to another person without warning.
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June 2022 by Brad Montague
They were able to get me schedule quickly. After I dropped it off I received a text with a number in case I had any questions. I sent a couple of messages to the number asking about the status of my truck but didn't get any response.after two days they finally called me back to say it was done.The work was completed to my satisfaction, I wish they would communicate better with their customers.Service: Auto maintenance
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June 2022 by anthony romero
Went in for a oil change today, Tony Love took great care of us! He was very friendly and informative got us taken care of. We didn't wait too long and their waiting area was welcoming and comfortable. 10/10
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June 2022 by Mike W
They did a fantastic job on my 2021 promaster city van!! Pulled right up to the door with very little wait and they got right on it. They not only changed the oil and rotated the tires but had an entire checklist they went through. With all that it still didn't take long and even if it would have the couches in the waiting room are awesome! I would definitely recommend using them to service your vehiclesServices: Tire rotations
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June 2022 by Pasqual Vossberg
Thank you Mason and his team to service and repair a couple of things on my truck.Communication went well and repairs were all done to my satisfaction.I would definitely go to Mason and his team again! 5 Stars.
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June 2022 by Phil Sparks
If I could, I’d give them 6 stars. I was lucky enough to have Tony as my service advisor. The care and communication was amazing. I drive past 2 other Jeep dealers for the service I get from here
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June 2022 by Curtis G.
Thanks to Brandon and his team. I have been using Larry H Miller to service my Grand Cherokee since I moved to Springville. They do a great job
