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August 2023 by Nicholas R.
Lakeside treats me like a friend and family member. I have been going there since 2016. I was quoted $1,500 at another place to fix my "fuel/exhaust system", shopped around... found Lakeside and Aaron fixed my issue with a gas cap he didn't charge me for... Been going ever since. They were there when my engine gave out and I was stranded on the side of the road in May of 2023. They have my business for life.
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July 2023 by Cassandra Gillenwater
They are trust worthy, give fair quotes and these mechanics know what they’re doing! Best auto repair shop ever. 10/10 ? ?
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July 2023 by Julian Hsiang
I had an appointment for Wednesday at 11:30 which I was early for. They told me they’d call me in 2-3 hours to update me. At around 5:10 I was worried that they wouldn’t finish in time since I had work the next morning. I called and found out they closed at 5. Extremely upset they could not fulfill their promise, especially because we had set an appointment a few days in advance and it seemed they were working on other cars. Word of advice, don’t set appointments and give an incorrect estimated time without updating your customer. In the end they couldn’t even fix the problem. They just did a diagnosis. A diagnosis that cost $120 that they could not get to or update the customer about from 11:30am-5pm who had an appointment. Will not be coming back.
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April 2023 by Andersen
This shop is absolutely horrendous!I went in to have my transfer case fluid checked and that's it. The 2 employees then come and tell me that both lower control arms on the front are bad and need to be replaced. For this they quoted $1200. For parts they quoted $320 for each control arm. What they didn't know is that i installed those control arms myself 4 months prior. Not only are the parts brand new, they were $215 and not $320.They also tell me that my rack and pinion needs to be replaced because it's sweating a little bit. For this they quoted $1800. They informed me that no one has the part in stock so they have to go OEM. For the part itself they quoted $1200. My rack and pinion is fine. After I left the shop i called parts stores. And the first place I called told me they had a rack and pinion for $350.While one person was informing me about my car, the other person went ahead and did a transfer case flush without asking for my approval. And then charged me $110. I went in to get it checked and that was it.In addition to that, when they had my car on the lift, they did not lift it from the manufacturer recommended lift points. Because of this, they compleatly flattend my pinch welds.Do not ever go to this shop. They run a shady and dishonest business. They will try and take advantage of you every chance they have.Service: General repairs & maintenance
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April 2023 by Andersen A.
This shop is absolutely horrendous!I went in to have my transfer case fluid checked and that's it. The 2 employees then come and tell me that both lower control arms on the front are bad and need to be replaced. For this they quoted $1200. For parts they quoted $320 for each control arm. What they didn't know is that i installed those control arms myself 4 months prior. Not only are the parts brand new, they were $215 and not $320.They also tell me that my rack and pinion needs to be replaced because it's sweating a little bit. For this they quoted $1800. They informed me that no one has the part in stock so they have to go OEM. For the part itself they quoted $1200. My rack and pinion is fine. After I left the shop i called parts stores. And the first place I called told me they had a rack and pinion for $350.While one person was informing me about my car, the other person went ahead and did a transfer case flush without asking for my approval. And then charged me $110. I went in to get it checked and that was it.In addition to that, when they had my car on the lift, they did not lift it from the manufacturer recommended lift points. Because of this, they compleatly flattend my pinch welds.Do not ever go to this shop. They run a shady and dishonest business. They will try and take advantage of you every chance they have.
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November 2022 by Spencer Webb
I've been to 5-7 different auto shops in the Provo/Orem area. These guys are one of my favorite shops. They're honest, they have some of the lowest prices I've seen in the area, and they've also been willing to install parts I've bought myself occasionally. No other place in the area will do that, but I really appreciate it!
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October 2022 by Kellie Maxwell
These guys are so great! I called when my window popped out, and they squeezed me in even though they had a full day. Thanks so much!
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July 2022 by Leif E
After my recent experience with these guys I was able to get a good gauge on them, here's how I'd rate them:Customer service 10/10Professionalism 10/10And here's the big one:Honesty 10/10That last one is becoming more and more rare so to find a shop that's this solid is a unique find!
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July 2022 by Brian Snow
Had ac check out and they told me it was a compresser.. Took it somewhere else and they showed me the compressernwas fine and it was electrical. They don't know how to diagnose things.
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March 2022 by Mitchell Wilks
Great and honest mechanics work here! Been going here for over a year now and they never have tried to sell me on anything that my vehicle doesn't really need.Keep up the good work!Service: General repairs & maintenance
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November 2021 by Cameron Liechty
A very honest mechanic that is all about the customer experience. I’ve been coming here for years and they never disappoint!
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September 2021 by Hillary M
This place !! Honest, clear, concise, considerate. Had my car quickly in & out for under $100 when another shop quoted me 3 days of waiting & $550. Everything has been working perfectly. They listened to me when I told them what was wrong. My repair was done on a Friday night and the owner even stayed after hours to finish the repair, just to be nice! So grateful for them and their stellar service. Will definitely be back!Services: Electrical repair
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September 2021 by Natalie Hyland
Very friendly people. Been going their for years now. Very reliable and helpful with anything needing to be done. I appreciate the hard workers who help take care of my car.
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August 2021 by Evelyn E.
Every time I call they are quick and honest about letting me know if they have time that day or the next for an oil change or any repair. They call and keep me updated on diagnostics and price. They always ask if I'd like them to do the work before doing it. I feel they are honest and fair.
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May 2021 by Terye R.
Lakeside Services is awesome, they are HONEST, quick, and very efficient. Couldn't get better service anywhere else
