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October 2023 by Kayla Guymon
I brought my SUV into Johnson Family Motors to get a hitch installed. They were very responsive and answered all my questions I had. The install was quick and easy. Forest was great to work with! Highly recommend!!
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October 2023 by Sadie Utley
Alright, Johnson Family Motors should be number one on your call list for anything Subaru or car maintenance in general. My car had an issue. I took it in to many other motor companies. They all turned me away saying it was fine. JFM took the time to drive it around, paid attention to detail, and kept me updated the whole time. Forrest is AWESOME. The fix turned out to be more major than expected, I also was in a time crunch. They were so respectful of my time, and still worked effectively to fix my car. All things are well with my Subaru, and I will be returning for any other car maintenance in the future.Service: General repairs & maintenance
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August 2023 by Aaron Martin
Outstanding and honest garage. My car died with electrical problems and they had it up and running fast. Excellent communication and extremely helpful throughout the entire process.
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July 2023 by Jacob Weber
Super friendly and fast! The fixed all of my issues and did a great job! Thank you guys!
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July 2023 by Jordan Thurston
Best Mechanics in the valley ! Recommend them to all my friends and family. Price is very reasonable.
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May 2023 by Joshua Yeyna
Great service and friendly staff. Had a lot of issues with my Subaru and they fixed it all up at a fair price. Forest was my technician and was a great guy. Definitely would recommend.
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February 2023 by gabriella garrigan
I got my Subaru Baja catalytic converter replaced here last year and they were amazing. Kennedy even gave me a ride to the train station instead of having to uber or find another ride. The fact she took time from her day to give me a ride was really sweet and appreciated. I recently got engine work done here on another Subaru after having such a great experience the first time. They delivered amazing service again and even filled my tank with gas before giving it back to me. They’re honest and won’t try and sell you something you don’t need. I’m moving out of state and super sad I can’t take my cars here anymore, I doubt I will find a shop half as honest and dependable as this one. All of the mechanics are amazing and Kennedy is the sweetest person and so easy to work with. I drove an hour to get my car to this shop and passed many other ones on the way. Even if you live in another part of Utah I highly recommend considering this shop. Thank you guys for the amazing service every time.Services: General repairs & maintenance
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November 2022 by Heidi Richards
Did not replace my timing belt and water pump when they replaced my head gaskets. They told me they would look at my car for free but after writing this review, they decided to charge me $90 and hold my car hostage.Service: General repairs & maintenance
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October 2022 by Ethan Higginson
I had just bought a 2019 wrx and the car started having issues right after I got home. I called them, towed it over, and they had it fixed the same day and for a great price. They also looked over everything else to make sure I was in good standing with the car.
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August 2022 by Joel Robbins
I’ve been in twice and each time they have been quick, easy to communicate with and very helpful. Would recommend.
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March 2022 by Kenzie Mariluch Reid
Man I love these guys. They really don't want you to waste time or money, and Zac even took the time to show my husband how to fix something on the car himself which saved us a lot of money. You can't get better service--we'll use them forever.Service: General repairs & maintenance
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September 2021 by Lauren Withers
This is the greatest car shop in Provo, especially for Subarus. Kennedy was especially helpful in getting my car back quickly and even stayed late to make sure I had it back before the weekend. They are fast, efficient, fair, good at communicating, and professional.
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August 2021 by Joshua Elder
I’ve taken my car in 3 times, always extremely professional. Never trying to upsell, always asking permission before performing extra tasks that they see need work. Also they are very affordable. I’ll never use another car shop for my subie!Services: Air conditioning
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May 2021 by Derek Benham
I took my Subaru in because it was losing some oil and seemed to be burning it off, as well as a noisy exhaust manifold. Although they were a little overbooked and busy, they did a great job addressing my needs and concerns and fixed the issue with my noisy manifold. I was recommended an induction oil cleaning to help my engine not burn so much oil since it's high mileage. This was all about a month ago. Today I was a little disappointed when I pulled my spark plugs to find 3 of the 4 coils drenched in oil, a clear indicator of bad valve cover gaskets, an inspection that takes all of a minute to perform. I doubt 3 of them failed that bad in the last 100 miles I've driven. I feel like I was recommended the induction cleaning without a thorough inspection of why I was losing oil. But I could be wrong and felt like they had excellent customer service.Service: Engine repair
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November 2020 by Aspen Hassell
They always give us a fair price and honest estimate on fixing our ancient Subarus (200K+ and 300K+ miles on them!). They’re easy and pleasant to work with, and we love giving them our business.
