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February 2024 by Sophie Longueville
I go for the person not the company. I love Susie she is awesome.
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February 2024 by Luiz Vicente
Kim Smith was amazing. Processed everything very efficiently and made it easy to understand.
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February 2024 by Jesi Lucy
Angie at H&R Block is my #1 Tax Woman! As always THANK YOU.
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December 2023 by James young
Amazing and friendly people, and very fast! Would recommend to any and everyone!!
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March 2023 by Jayden Seamons
Really good place. $2,700 in return for working half the year was definitely worth for only having to pay $265.
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March 2023 by Roseli Zimmerman
They are quick in both filing your taxes and (somehow) getting your taxes return quickly.It’s pricey to file your taxes there, but you can do it quickly, and Susi Cheney is worth every cent of it.
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March 2023 by Séverin Ngoma
I was satisfy with H&R Block, and will recommand your services.
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February 2023 by Summer Jackson
I love h&r block there emerald advance loan is how we pay for Christmas each year. And it's nice because repayment is taken from my taxes.The tax professionals are so kind and knowledgeable. I can't imagine not having h&r block
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February 2023 by Tyler Corry
Went and seen kim. This guy was great. 30+year's of experience. Super friendly and knowledgeable. Highly recommended.
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February 2023 by Brandy Groesbeck
Always quick and efficient. Kim Smith is the best to work with in the provo office.
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February 2023 by Andrew J.
I filed my taxes here last year, I usually do them online and feel pretty confident with my taxes. I had extra paperwork and a schedule c I needed help with so I went to HR Block because of the reviews. They originally scheduled me with a lady who had supposedly been around for many years and knew what she was doing but after waiting for her for nearly an hour because she no showed they pawned me off on someone new who had only been doing it for a few months and told me that they'd review my file. I don't remember his name so I'll call him Jim, when I left Jim had us believing we'd be getting $4k more than I was expecting which I was ecstatic for, afterwards I found out it was the original amount which I had seen by doing TurboTax right before. They also charged me $500, I was pretty upset with my experience and spoke with the manager and she promised me a $250 refund which I have not seen after a year of waiting and calling every few months. Moral of the story, don't go here! There's a lot better CPAs and tax accountants who are a lot cheaper, and will treat you better than the treatment we received here.
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October 2022 by Richard Ungricht
She help me and was vary patient and nice treat men respectful I will use her again thank you!!
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October 2022 by Grace Miller
This place is incredible in every way. We ran into a few issues with our taxes this last year and decided to get a bit more help to sort through things. Several staff members helped us to better understand our concerns in a kind, efficient, and helpful manner. One staff member in particular needs to be recognized for her AMAZING personality and efficiency, Diana Harmon. She not only helped us to quickly sort through our taxes, but she also somehow managed to settle our fears and make us laugh a multitude of times in the process. She is a light to this world. The customer service at this H&R Block is on a level unknown to most consumer-oriented industries. Thank you for helping us to resolve our concerns in such a professional, timely, and compassionate manner.
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September 2022 by Emily Buhler
Horrible experience. We filed an extension in the spring and they did fine with that, but we spent the entire summer trying to get our return actually done. When we went in person, they didn't know we were coming (even though we had made an appointment) and read our social security numbers and other personal information out loud for all to hear. They seemed to have no idea what they were talking about. After months of going back and forth with them messaging that they were "working on it" or them just not responding at all, we gave up and filed with a private accountant. Stay away!
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September 2022 by William Pittam
My wife and I filed an extension with them back in spring (because of all the positive reviews) and they were good then, but avoid this place in the offseason. The tax "professional" that's there in the offseason is very disorganized and unprofessionally careless with private information. They might be better in the spring, but our experience was so bad that we'll never hire H&R Block again.
