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September 2024 by 7 Feet Under
Great service, offered me a ride to and from the shop with no additional charge.
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August 2024 by Sarah Saavedra
Honest One was highly recommended to me by several family members and even my tow truck driver. We had a couple of "miscommunication" problems that I wasn't super jazzed about, however, in the end, they made everything right. I'm super happy with the results. Very nice people. I hope I wasn't too much of a Karen. Would definitely recommend!!!
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August 2024 by Jaron Nelson
So far so good if I have any problems with my AC they said I could come back and they'll take. Look at it.
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August 2024 by PPD 153
These guys are great. They fixed the A/C in my truck after I had some issues with a dealer’s service department. They are straight forward and got everything done. The job at Honest One was half as much as the dealer price. Finally found my trusted mechanics!
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August 2024 by ben Griffin
They kept it real with me. Bob was super kind and was upfront with me about what would be in my best interest. I could tell he was genuinely a good guy. This is going to be go to place for now on!!
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August 2024 by Ruth Grey
They were busy but did a good job now they could fit my car in.
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August 2024 by Jesse Thayn
Always do a great job. They have done everything from changing an axle seal to replacing door hinges.
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August 2024 by Peter Casares
Great Service and helpful staff, I feel comfortable recommending this shop to others. Thank You Honest1 Auto Care
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August 2024 by Melissa M.
The shop was very accommodating with me warranting a part with O’ rileys since I had a lifetime warranty on the pump that failed. When I picked it up hours later than quoted to be completed I heard a new noise. I brought it back in right away to have them listen, during the test drive the technician heard the noise but stated he was unable to hear it during his previous test drive. He stated it sounded like the transmission or the axle. Upon pulling it in the shop he came back stating it was the serpentine belt, pulley/ tensioner, and motor mounts. After arriving back in my home town a few hours away I took it to 2 different shops which determined it was my motor mounts on the same side which I had work done which was most likely due to Honest One replacing the power steering pump which I had them do. The belt and tension/pulleys had nothing wrong with them. If the mount had been previously damaged as badly as they were Honest One would’ve noticed them. After speaking to Honest One again they are stating it was there to begin with but they weren’t going to let me know there was a further issue with my car as “I didn’t pay for that service”. Had I not recognized the issue and brought to an “honest” mechanic I would have been replacing my transmission as the added pressure on the motor. I would’ve spent another $1,000 to have all the things fixed that weren’t even the issue.
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August 2024 by Andres Molina
My wife and I took a car we were thinking on buying for a check. They were super helpful and honest with the car check. We ended up buying the car thanks to their review.
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July 2024 by Caleb Olayan
They were fast. They fixed the problem in one day.
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July 2024 by Johanna Bowers
Short review: good chairs and wifi while waiting. Gave me inaccurate information regarding my car and tried to get me to have work done that was not needed.
Longer review.
A few months ago I needed to get an emissions test done and I came here out of convenience. While they did the emissions test I was able to work on my classwork while I waited because they have chairs and wifi—and I was pretty happy with that. At the end they told me they had checked my brakes and went into a long explanation of why I needed to get my brakes replaced asap. They kept telling me I could end up in a lot of trouble because of how bad my brakes were. Being a college student pressed for time, I did not schedule a time to get my brakes done. A few weeks later my dad came into town and took my car into the subaru dealership to have the brakes done (since I had no time during their business hours to go in myself). The subaru dealership came back and said my brakes were in great condition and were nowhere near going out. The way I see it, this car place were either trying to take advantage of a college student who doesn’t know much about cars. Or they didn’t know what they were doing/talking about. Either way, it is not good.
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June 2024 by Warren Jacob
Visting Provo from Los Angeles and the AC compressor on our Expedition seized up and it wouldn't start. Tow truck driver recommended Honest 1 and they were able to get us in and out the same afternoon and at a very reasonable cost. Wish they were in LA. I would use them for all my needs with my Expedition. Thanks so much for saving our trip!
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June 2024 by E. Daniel Kingsley
These folks are fast, reasonable and professionally accurate.
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June 2024 by Jordan Mackay
Honest 1 has always taken good care of a couple of my cars through the years and they have always delivered!
