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September 2023 by Ian Petersen
Generally I think they do a good job, and the owner is a nice guy however, make sure to get the price BEFORE the service. In both experiences, the final charge was $50 more than I expected. Before my first visit I called ahead and described my dog an was quoted $80, when the rang me up they charged $130. I returned this week expecting $130 and they charged me $180. It seems they pull numbers out of the air. I don't plan to return.
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September 2023 by Crystal S
They did a good enough job with my dog, but their price gets high really quick with every little thing you have them do. And so instead of paying a bunch extra to just have them trim his bum and tail hairs a bit I hacked away with some scissors.BUT so many other groomers are not taking new dogs or scheduled way far out. So if you procrastinated and are suddenly hit by how stinky your pooch is, they probably have availability.As for myself, I am going to call somewhere else RIGHT now and schedule his next appointment.
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September 2023 by Heather Nielson
Been taking my pups here for years. They never disappoint
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August 2023 by Kassidy DeVea Pearson
I found this place a few years back when I was doing my dogs own hair but currently didn't have time to do my ESA dog so I (nervously) left him there for a full groom. He was so pretty and smelled so good when he came back I was so happy when I got him. After a few years of doing my own dogs hair I got tired of it and remembered how good they did the first time. So I brought in two more and my goodness they looked so good! I just brought in another in yesterday and they were so nice and my dog seemed so much happier and calmer when I picked her up. They made her so cute! With both of the two Pomeranians I left with them they warned me about coat shock when I wanted them cut short, which I appreciated!Really skillful groomers who really know what they're doing! Kind front staff and quick scheduling! Thank you so much for taking care of my babies!
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June 2023 by Megan Lee Meraz
We took our dog in today needing help desperately after we had destroyed his beautiful fur trying to cut it ourselves. Between our bad job, sticky toddler hands and a mass amount of shedding he had some pretty matted areas I was worried may be past saving but after taking him into Goo Goo dogs he now has soft, shiney beautiful fur!! No more shedding and he smells amazing!!! They managed to save his problem areas i was worried about!!!Everyone here was so kind and clearly loves dogs, it's a great atmosphere and I could tell that he was treated well and enjoyed his time there.
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May 2023 by Hatch Alignment
So professional and easy to work with! They were so nice to my Husky Retriever (Goberian), Yeti, and boy did he look good afterwards! If you want a good experience for both you and your pup, I highly recommend going here!
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January 2023 by Amy L.
* TRIGGER WARNING- MY DOG DIED DUE TO INJURY HE SUSTAINED AT HIS GROOMING APPT* I had been going to Goo Goo Dogs for about 6 months with no issues. To preface, my dog Parker is not an aggressive dog. He has never had issues with biting or being aggressive to anyone including past groomers and he is 9 years old. Something is not right with this scenario..... PLEASE READ TO SAVE YOUR DOG FROM ABUSE & TRAUMA. THIS IS A COMMON COMPLAINT FROM OTHER CUSTOMERS AND IT HAPPENED TO ME. BEWARE!!!This past Friday I was told my Parker was trying to bite and was being aggressive and I would have to find another groomer. I expressed my concern because that was very out of character for my dog and this was the first time I heard of soemthing like this. I was told there are notes that he had done this before but NO ONE TOLD ME. If someone would have told me about this previous I would have IMMEDIATELY taken my business elsewhere because my dog is NOT aggressive. You should take s look at how you're treating the dogs that could be causing aggression. I'm having to now take him to a vet because he is acting in pain after being groomed by your negligent and abusive groomers and will hardly let me touch him. This is ABUSE!!!DO NOT TAKE YOUR DOG HERE UNLESS YOU WANT A TRAUMATIED PUP AND A TRIP TO THE VET!! I will be reporting to the Better Business Buerau and other reporting sites to keep these guys from hurting any other doggies.*UPDATE - 2 weeks post grooming appt* my dog has died due to the injury he sustained at Goo Goo Dogs.
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January 2023 by 2Tasi Eze
We’ve been bringing our English Bulldog to Goo Goo Dogs for over a year. I’m not a fussy person with what I like to have done for my dog. Just a basic bath, brush, nail trim and ear cleaning with an occasional teeth brush. I’ve had times where I felt like they could of dried her better or filed her nails down a little bit more and they definitely took a little toooo long at times to have her finished and ready to be picked up, but overall I’m grateful for them giving my dog back to us clean and happy.This pass visit I was greeted by the same lady who took my appointment over the phone just the day before and was told after bringing my dog in that they could not take her unless I could provide them with proof of her rabies shot being up to date. When I expressed my frustration that this would of been nice to know when I called and made the appointment just the day before & that I was on tight schedule that day…I was just told, “I could reschedule.” No apologies, no sorry for your troubles.I understand they need to have their clients (dogs) up to date on these things in order to keep a safe and healthy environment, but why all of a sudden are you demanding this? I’ve never ONCE been asked by them if my dog has had her rabies shot. I was really needing her clean because we were leaving town and leaving our dog with some friends and wanted her smelling fresh. This was such an inconvenient time to be forcing such a thing & now I’m left with having to bathe her myself. This was the last straw for me and I’m sad to say I will not be returning. I hope Goo Goo Dogs shapes up the way they run their shop. They seem to be good people who love dogs, but obviously these little miss haps can cause you to loose clientele. Good luck!
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January 2023 by Kirk Bodhaine
Awesome groomer. They made our puppy feel comfortable. They are definitely dog people, very friendly and know what they are doing. Our Shih Tzu puppy looked just how we wanted her to look. They have definitely earned my business and will be taking our dog back there for a long time to come!
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November 2022 by Paula Pili
I’m not sure what they use on my Hero Olioli, he smells great and looks amazing! His coat is soft even weeks after. My Hero is a white Labradoodle and weighs about 70lbs at his last vet appointment. Their estimate of how long it will take to groom him is always on point. On the average about 2 hours.I try to have My Hero groomed regularly. Because the cost is so affordable, they make it easy for me to bring him in to groom.I live in North Orem (closer to Lindon) however, it’s well worth the drive.
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November 2022 by Anna W.
I'll start with that I have taken my sheepadoodle here many times over the last 3 years and have been happy. They did a good job and I didn't mind paying 100 bucks. I'm not sure what is going on recently but they have said she had to be shaved and I mean really short to the skin. I gave them a 2nd chance and same thing. I think it's just easier and faster to make more money. This last time it was 170 bucks. Time to look for a new groomer.
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September 2022 by sarah hall
They were so good to my Cruz. He looks beautiful and was cared for. He has anxiety about kennels or closed in spaces. They did the best to make him feel ok. Thank you! See you in a few months.
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July 2022 by Ashley Talleur
You can see by the owner’s response to negative reviews the kind of service you’re gonna get here. Poor service and lack of accountability. If you bring your dog to goo goo dogs, double check to make sure they’re actually providing the service you’re paying for or you might end up with a trip to the vet like us. After a long conversation with him where I suggested he refund us for his negligence, he said only if we provide him impossible paperwork. Completely in bad faith. Would definitely not recommend.
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July 2022 by Madison Porter
Update: we took our puppy for her second appointment here and asked for the same cut. It was completely different and looked horrible. Super frustrating and we will now be going to a different groomer.My puppy had her first grooming appointment at Goo Goo Dogs today and I was SO happy with my experience there! Super friendly customer service and a great haircut! They listened to how I wanted her cut to be like and she is so soft and smells amazing! They really seemed to love dogs and it was a fun and welcome atmosphere! Definitely will recommend to others and will be coming back soon!
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July 2022 by Isabel Gutierrez
Picked this place because of all the good reviews but please don’t make the same mistake we did and take the bad reviews into consideration!!Worst grooming experience we have ever had. Be prepared to be waiting ALL day to get your dog back (Over 5hours)! Did not follow what we wanted/needed done at all! Don’t bother telling them what you want, they will do their own rendition of whatever cut they want anyways. Never using this place again and HIGHLY recommend you don’t either.
