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January 2024 by Talara Allphin
Cascade has helped us with several repair issues on our vehicles over the years. They are always great to work with. They keep us updated and informed on the progress of our car.Jonathan is the best to work with!
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January 2024 by Naidra Rowland
I am totally pleased with my experience with Cascade Collision Repair in Provo!! I was taken care of like I never have been with a business before! I was also impressed with the manager, .Jonathan, who took time with me to make sure I was informed, and made aware of the progress of the repairs on my vehicle.. I was advised to take my car to Cascade by my son and am very pleased that I used then. My car was in two accidents last year , so I worked with Cascade, two different times I received the best care possible and _was weekly updated on the repair progress, phone calls returned the day i called , the staff was especially kind and helpful and the work they did to repair my car was amazing! I wasn't sure my car would ever be the same again when I brought it in, but the manager, Jonathan assured me that the car would be like new when it was done! I was amazed at the results, To my surprise, My car looked like it was 'brand-new"!!!! i will recommend Cascade Collision repair in Provo to all my friends .I am very impressed with the excellent service I received.. Thank you!!
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January 2024 by Saul Villalobos
I never leave reviews for anyone but I have to leave one for Jonathan. He helped me two different times this year with my vehicle repairs and I couldn’t be happier. Jonathan went above and beyond to make sure I was 100% satisfied with the end result. He kept me informed throughout the process and was always available to talk. Their costumer service is a 10 out of 10. Give them a try, you won’t be disappointed.
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December 2023 by Ramona Clark
Communication with CCR is excellent. I knew the status of repairs as they happened. The work was done and my vehicle was ready a day before promised. I am definitely keeping this name and number for any window or repair to my vehicles. If 10 stars were available, this is the rating I would give!
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December 2023 by Anggie Vee
This is my second time going to Cascade collision for repairs and Iam very pleased! My most recent one was a GMC Yukon and they did such a great job on the repairs!!! Also their customer service is top notch?Laisa Ortiz was very helpful and kind to work with.I am very thankful for her and everyone there. I'd highly recommend this place to anyone looking to get repairs done. They are easy to work with ?
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November 2023 by Ryan Hart
Cascade Collision is a very good place to take your car for repairs, body etc. There service and communication is amongst the top of companies out there.A big shout out to Laisa, she was wonderful to keep in touch and keep things on track when my wife was T boned in our car.Thank you Cascade!
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October 2023 by Heather J
The insurer of the at-fault driver in our collision had Cascade listed as one of their authorized dealers to do our car repair. Since they were closest to our home, we chose them. They have a relationship with a car rental company and the rental was waiting for us when we dropped off our vehicle, which was crucial when we wouldn’t have our car available for weeks while it was being repaired. The entire process was seamless and Laila kept us updated by text every few days. It was so helpful that they dealt directly with the insurance company. Our car was finished about a week before the original given date, which was a pleasant surprise. The repair work was perfect and they even cleaned out the interior of our car, a very nice touch. We had an unexpected issue with our battery after picking it up and everyone was very helpful in getting that figured out and replaced. We would definitely recommend Cascade Collision Repair if you need help with your vehicle after an accident.Service: Auto body & trim repair
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October 2023 by Gabby C
My car was not fixed properly by this company. My car was quoted to be fixed for 2,000$, and Cascade “fixed” it for 200$. Obviously things were missed. After being informed my car was finished, I went to pick it up and noticed the large scratch on the door hadn’t been fixed. They then informed me they “didn’t have the tool” to fix it. Isn’t this what an auto body shop is for? I had to take my car to another auto body shop, and they’re now fixing everything that was missed. I would not recommend.Service: Auto body & trim repair
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September 2023 by Chelsea Hartman
Super impressed with cascade collision in Provo. Everything went smoothly and the people working there were super kind. I was impressed with the communication and updates I received while my van was being worked on. They did a fantastic job.Service: Auto body & trim repair
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September 2023 by Holly leming
I brought my van in to get some scratches and dents out of my van, I picked it up today and it looks amazing. I will be coming back and getting more work done on my car here, Jonathan and laisa where both amazing and so kind. Thank you for doing an amazing job.Service: Auto body & trim repair
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August 2023 by Kayla Spurlock
These people were wonderful to work with! They daily kept me up-to-date on repairs, they delivered my car back to me at their promised time, and always patiently listened to and answered my questions. They even gave my car back to me cleaner that I gave it to them.I highly recommend!Thank you Cascade Collision!Service: Auto body & trim repair
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August 2023 by Nathan Kennedy
If you have been in auto accident and need to find a repair facility take it to Cascade Collision Repair I've used them multiple times and could not ask for a better shop there Technicians do fantastic work and treat your car as if it was there own and they keep you updated they texted me multiple times a week letting me know how the repairs were going and that they were still on schedule to complete the repairs on the date they say it will be done. There customer service is excellent there Technicians work is beyond excellent I recommend them to everyone I know they have definitely earned my business for life if your car is in need of repairs stop looking and take it to Cascade you won't be disappointed Thanks Cascade you guys are fantastic
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August 2023 by Lindsy May
Working with Jonathan was amazing. He worked with my dealership on a paint warranty, not an easy task. He was communicative, patient, and got my car back to me in half the time. Will go here again!Service: Painting
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July 2023 by Lelia Lyon
This is the second time I my car has been repaired by them after a minor fender bender. They do fast and top quality work. They communicate well and are super friendly. Honestly I hope to not have to visit them again for the sake of my care, but if ever need work again they're my number 1 place to go!Services: Auto body & trim repair
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July 2023 by Jack Damuni
Cascades customer service and communication was on point. They always provided me with updates on my vehicle from the day I turned it in until they day I picked it up.Laisa was awesome!!!
