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December 2023 by Mat Duerden
Ray is a great guy and does quality work!!
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December 2023 by Larry Childs
We have used Bradford Automotive 4 years. The staff is very friendly and always honest.
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November 2023 by Rachel H
They are so kind and helpful here. I’ve come in a few different times just to get my tires filled up with some air, and they always did it for me!
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October 2023 by Jane Pearson
I always recommend Ray to anyone around Provo! He has helped me out a lot as a college student— he installed my air filter for me at no cost which meant a lot to someone that knows nothing about cars. He is so friendly and remembers his customers well. I always trust him to only do what needs to be fixed and not upcharge me for anything else!
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October 2023 by Derek Norby
Super quick and easy. I can for an emissions check, and I was in and out in about 20 minutes. They’re able to print all the stuff right there, so I don’t have to worry about going to another place to get the paperwork taken care of.
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October 2023 by Evan Hatch
I have a college son living in Provo (I live in a different state). Of course, he has the typical college car - OLD. He has gone to a couple of different shops in the area and Bradford Automotive is by far the most reliable and trustworthy. I wish I could be closer to help my son with some of the smaller repairs, but I'm grateful for Bradford Automotive.
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September 2023 by Ashley Bell
Ray is great. He’s trustworthy and easy to work with. I recommend Bradford Automotive.
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September 2023 by Sam Clark
Bradford has always been nice and cooperative with my busy schedule. I was able to drop my keys off in the key box at 6am and then just call in at 8 and that worked great.
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July 2023 by Kimberlie McBride
We had such a great experience working with Bradford Automotive. Traveling from another state during a busy holiday weekend and the owner bent over backwards to help us out. Our brakes were completely worn out and causing us tremendous stress with long travels still ahead of us, and the owner took his personal time to coordinate our car being fixed. Completely honest and trustworthy service, pricing, and incredible customer service I've never experienced with a car dealer before! Thank you SO much!!
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July 2023 by Ben Broadbent
Always very impressed how hard they try to fit everyone in on busy days. Explain things in a way that I can understand and they are patient and efficient with their interactions. Highly recommend. People are lucky they are this close to BYU campus
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July 2023 by Lesley Gabbitas
They were honest, very responsive to my calls and questions. Recommended to me by family. Great to work with!
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May 2023 by Gabrielle Vaoifi
GET A SECOND OPINION!!!!!!Long story short, came here and they said they’d fixed the issue. A week later, my fiancés stuck on the highway with our car overheating and smoking out of the hood.I bring it BACK to here, they did look at it again without charging us (least they could do though), and call us saying it’s a terrible failure and blown head gasket, and want to charge $3200-$3500….!!!We went to another place in Draper, and the shop said it’s NOTHING to do with the head gasket, but it’s a water pump and thermostat issue— $2k total.They were kind here and I’m grateful for that, but also ended up spending over $100 just for them to “fix” the issue by filling my coolant for me…. Feel like they were just trying to ramp up prices cause it’s the closest place to campus.JUST GO SOMEWHERE ELSE…
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February 2023 by Stephanie
Short and sweet: best experience with a mechanic in Utah!!Long review: I’m a DIY car person who learned everything I know from my dad. I am by no means an expert but I think I know a bit more than the average person when it comes to cars. Oil, brakes, and rotor changes are just things I do myself and in the past year I’ve changed my alternator and radiator. Now, being a girl makes dealing with mechanics a really unpleasant situation most of the time. In calling to get quotes for the repair I needed I had some mechanics laugh at me when I told them I had diagnosed the issuer myself by getting under my car and seeing the damaged part myself. More than a few mechanics wanted to charge me $60-80 just to diagnose it themselves before they’d do any repairs. Bradford automotive was quick, easy, and fair. Their price was the best I could find. They were kind, honest, answered my questions without being condescending or rude, and just generally talked to me like an adult who’s capable of understanding things, which isn’t the norm as a femme person talking to mechanics. 10/10 experience
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January 2023 by Jared Steele
Cannot say enough good about this place. Was referred here by a family member. I would give 10 stars if it was possible. Long story short, but my daughters car (student in Orem) had issues with her brakes. After replacing pads and rotors, there were still issues. Ended up taking it to BMW dealership who suggested putting on new pads and rotors again. We consulted with Bradford and to my surprise, they wholeheartedly disagreed and asked we bring the car back to them to check. They ended up finding another issue (which the dealer did not find) which they worked and worked to get fixed. It took a little longer than we liked but in the end, we didn't care. Bradford found the issue, got it replaced and repaired. They went above and beyond any other shop I have dealt with. Too bad I don't live in Provo or I would take all my cars here for service. They are top notch and were extremely fair with price given the time they spent on fixing the issues. Thanks to all at Bradford who helped us!Services: Brake service & repair
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October 2022 by Jake Empey
This was a VERY UNPLEASANT EXPERIENCE. Took my 2011 Hyundai into Bradford and spent $1,700 to get up and running again and when I got it back I did not notice any difference in performance. And when I took it back to have them look at it again I kinda felt like I was an inconvenience to them. All they did was tell me that there was no problem and sent me on my way. And the car has never worked sense.I would recommend that you go somewhere else to get your car worked on.Service: Transmission
