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September 2023 by Chad Carlston
Have been a customer for years. Always been treated with the utmost care and respect.
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December 2021 by Lucero ventura
Thank you soo much members first. They definitely helped me out with getting a car. I also referred my sister and mom there and they also had a great experience. Moroni has answered every single question that I’ve had. He’s definitely like a friend to us now. I recommend them a million percent. #loyalcustomerforlife
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October 2021 by Corey Paskins
Members First Credit Union has been the best banking institution I've ever dealt with.I am most fortunate to be a member. 12 years now.Incredible customer service. Fraud prevention bar none. Solid investment professionals. They care about us, and they care about their employees.I highly recommend joining. Check out their history. CP.
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March 2021 by Tarsha Murray
Sat at the drive thru for over 15 minutes. Only 2 workers on a Saturday. Instead of the person going back and forth with customers who went into the bank, the teller kept helping the people in line. it started out with 2 of us in line for the drive thru now its up to 5 of us. The teller kept looking over her shoulder numerous times to look at us. After 16 minutes she finally came over and said we will be right with you in one moment. I understand It gets busy. But, acknowledge your customers and go back and forth from your regular station to the drive thru. My time and money is just as important as everyone else's.
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December 2020 by Katie baker
Went in months ago to open up and account. Staff are great and easy to work with. They have the best customer service.
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July 2020 by Jeremy Shaw
We have 4 banks, including Chase, America First, Golden West, and Mem First CU. Reason for the 5 stars going to this bank is because the workers here have common sense, and think outside of the box. If there is an error they seek you out and help fix that error as opposed to other banks that let you "find out" their error as soon as you want to pull out money. Great cusomter service, and people who care to keep you at their credit union. Way to go you guys!
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April 2020 by Monica Coburn
Wow they closed my sons acct from inactivity without notifying us and now will not let us open a new acct because they closed it! I’ve had my acct with this CU since I was 16 and have never had a problem, kinda disappointed with the service! Guess we will have to go to another bank for his direct deposits!
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June 2019 by Jose Ramos
one of the best bank in the valley, and the best customer service
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December 2018 by Jim Wyatt
Absolute best customer service I have experienced in banking. Brian is awesome!!
