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July 2024 by George Blu
I came to take out some money from the atm and I received 3 $20 dollar bills that were in terrible condition and I tried to return it to the atm and of course it wouldn’t accept the bills. 2 rippled bills and 1 blue bill.
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February 2024 by stephanie lagomarsino
I wish I could give zero stars, worst customer service. Tellers never want to help nor care to care.
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November 2023 by Jose Rodriguez
The drive up atm is so slow almost never works and the door doesn’t open to be able to use the other atm
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April 2022 by Andrea M.
The bankers at this location opened the wrong IRA for me twice. The first time, I caught it by checking with the investment advisor in Ogden. The second time it was set up wrong I had to pay more taxes on the money.
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August 2021 by Immu
Called to speak to one of the bankers, info taken, told I'll be called back when they are available in (roughly 30 min). A few minutes shy of 2 hours now and no call back. I get people get busy, but I'm not driving from the top of cache valley to providence just to get some some questions answered because a phone call cannot be made..Edit: Called another location and got answers in less than 15 min.Will be closing my account due to unauthorized and unwanted account alterations, and poor customer service from the 800 number, and nearly every location I've tried getting answers from.
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September 2020 by Micha F.
Chase service fee'd me to death. Closed my account and went to America First Credit Union instead.
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August 2020 by Jonathan Cortezano
It’s the worse bank I had. I wouldn’t recommend this bank to anyone. It’s customer service is terrible. Wouldn’t help me with anything I needed. When they tried to help they didn’t know what to do and told me to call a number. A waste of time. STAY AWAY FROM CHASE!! Not just this branch all chases are terrible
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March 2020 by Tj Andreason
This is honestly the best bank I have ever been a customer of. I met with the Manager, Chase first of all Found that funny haha but he took the time to get to know me and my fiancé. He was able to actually help us learn a few things we hadn’t even thought of and I’ve had the pleasure of going back for a follow up appointment to help learn how they can teach us more about how they can help us save more and be better overall and no just blow through our checks. Definitely worth giving a chance, the staff their makes you feel at home.
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November 2019 by Vikki Smith
Great places. Always quick. Learned my name after 3 times into branch. They explain everything. You will not leave with a itching question. Awesome team!!
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May 2019 by Carrie Spencer
This branch is awesome. The staff is very friendly and helpful. I would recommend to my friends and family. Great location.
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December 2018 by CV LAWN KING
Have been great for both our businesses.
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October 2018 by Tyler Wolford
They wanted to charge me to cash a check. Glad my bank doesn't charge me to use my own money...
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July 2017 by Willis Weight
Not a fan of you telling me how to run my business. I'm taking my business somewhere else.
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September 2016 by sean betts
It's too big to fail. It's too big to learn my name. I have been a loyal customer for 15 years. The people are fine and all but I get much better service from the smaller banks like cache and lewiston.
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May 2016 by Jarrett Sorensen
I enjoy banking with Chase and the staff here are very helpful!