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December 2023 by cody baer
Was recommended be an auto body shop to do the repairs after a small collision. I didn't even know they preformed this type of repair. They were InTouch with me the whole time and came in about 1/2 the price that the other place quoted me. very pleased with the work and service.
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November 2023 by Steve Malkon
Showed up with a large leak in one of my tires. Took two hours just to get my car in the garage, and because it took so long the tire was completely 100% flat. Instead of putting some air in it and driving it in, they decided to run it in on just the rim basically, not delicately I might add. Scratched the edges of my rims pretty good. Lucky they didn’t break them running over all the metal in their garage. Probably did more damage than they did repair.
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October 2023 by Dan Ludwig
Customer service is great! They fixed my 2 flat tires for free even though I haven’t purchased tires from them before. In and out in half an hour. I’m for sure buying my next set of tires here.
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September 2023 by Alan Flinders
I couldn't be less happy than I am right now. My vehicle went in without a tire pressure light on and came out with it lit up. Weird part about it... all they did was a rotate and balance, oil change and were supposed to follow a multi point inspection, which included: CHECKING THE AIR PRESSURE. I still gave them 3 stars because I'm sure it has to have been a mistake or something.... Right?!?! Wonder what else was checked off and not done.....
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September 2023 by Becky Sommers
I had a small leak in one of my newer tires but the team was very friendly and helpful and repaired my tire for free! Discount tire next door lost a life long customer for telling me they would only help if I paid $24. I’ll definitely be back when I need new tires! Thank you Big O tires! ??
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September 2023 by Becky Smiles
I had a small leak in one of my newer tires but the team was very friendly and helpful and repaired my tire for free! Discount tire next door lost a life long customer for telling me they would only help if I paid $24. I’ll definitely be back when I need new tires! Thank you Big O tires! ??
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September 2023 by Marc Ensign
These guys are great! Taylor was helpful, honest, and very responsive. They repaired a tire for me at no charge when they could have tried to sell me a new tire(s) instead. I came here after being told by another repair shop that the tire couldn’t be repaired and I would have to buy a whole new set. I highly recommend Taylor and his team at Big O in Providence
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August 2023 by Justin Slack
Might be a good place for tires. But… DO NOT HAVE OTHER WORK DONE HERE! They are happy to take your money and not fix the problem. Then they leave you hanging out to dry.It would be more fun to light your money on fire than give it to these guys.Check engine light came on and we needed new tires. We asked them to do a diagnostic on the van to make sure it didn’t need major repairs before getting new tires. They told us it was something minor so we got it fixed and new tires. Problem is it didn’t fix the problem. Check engine lights came back on once they reset. They told us it was another minor problem and so we repair that. Then we are out on the freeway and it completely dies on us. So here we spent $1500 on repairs at this place and we are not convinced they didn’t ruin our van. Please don’t trust the mechanics here and save yourself.2 stars but really broken down 5 stars for tires 1 for repair services.
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July 2023 by Shelby Hansen
Awesome experience. Guy up front fixed our tire super fast that had a nail in it before we headed to bear lake for vacation. We were stressed but it took less than 15 minutes!! Amazing thank you!!!
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June 2023 by Mary L.
We took our truck to them because it was making a loud clanking noise. They diagnosed it as needing the lower ball joints rep!aced. Also said it would need to be aligned afterwards. It was a total of $765.00. Drove off and the clanking was still there. They rediagnosed it as a broken leaf spring which would be over 1800.00 dollars and it would need to be aligned again. No offer of a discount because of the wrong diagnosis or even aligning it for free since we had just paid for an alignment. They might be ok for regular maintenance but we would not recommend them for major repairs.
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May 2023 by Dylan McMurdie
I had an alignment service done at another Big O location and the results were not great. I brought it in for an additional fix and Jon really helped me out, great guy and very helpful!
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April 2023 by Martin Dimick
Jon Howell hook me up with a deal on some tires and he explained thing very well to me. I look forward to coming back here. The service here us great.
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April 2023 by jessica stumbo
I had a great experience at this location, John was amazing, he helped me try to figure out a way to get a second tire I needed even though I didn’t have the funds for two tires, the techs were fast and efficient, I will definitely be back
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April 2023 by Vanessa Garcia
This place is absolutely amazing and never disappoints! The staff is amazing! John Howell is always on top of things and very informative with what the process will be and pricing! Definitely recommend ❤️??
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April 2023 by Anny Galvin
I visited Big O tires today and I’m very happy with the services that I received, Jon Howell was the person who attend me and he was very friendly and explained to me what they do to my car and it was very helpful, thank you to everybody in Big O tires south Logan or Providence for the great services.
