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January 2024 by Bethany S.
Everyone has been nice/fine up until this week. They were supposed to have my meds ready a week ago, and this girl was so rude and trying to gas light me about prepayments (when I've been going here for six months now) being the excuse for it not being ready when it was actually that they don't have enough made still. She needs an attitude check for her power complex / the manager needs to make sure the policy is clear for employees if it's actually changed. Life is already frustrating enough, especially for people who need medication for physical ailments, and we shouldn't have to deal with rude people. However, they have fair prices so I hope they fix this customer experience issue so I can continue going to them.
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January 2024 by Peter Bosko
They always have what I need & fill Rx fast. Feels good supporting a business that has been here for nearly a century.
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July 2023 by PAWgerz
They somehow manage to mess up my prescription almost every single time. Typically rude and don't care about your issues either. Pretty insane to me
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May 2023 by Amy B
I love this little store, they have the Ortho Biotic 100 billion CFU probiotic here!! So glad they carry high quality products.
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March 2023 by Kim S.
Love this company - I'm in Alpine and I really appreciate their delivery and/or shipping service. Very kind and conscientious people!
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February 2023 by Renae Sharp
They're not firm on there policies, depending on who you get when you call you'll receive different answers. One person said I can fill my prescription once its 80% of the required time, the next says I cant fill it early at all. They would be way more professional if they were all on the same page.
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February 2023 by Thomas Ethan
Only merch worth buying is from smith rexall.
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December 2022 by Mandi Lunt
Best pharmacy in Utah county. Especially for compound Rx. Love the service and their level of knowledge/experience!
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December 2022 by jennifer Williamson
Called over the phone for my prescription refill. Went to pick it up over 2 hours later and it still wasn't ready on time. This isn't the first time this has happened.
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September 2022 by Terri Trousdale
There was a prescription mix-up at my practitioner's office, and I didn't know about it until I'd been without my compounded meds for several days. I called the pharmacist, expecting to have to wait several more days. He contacted the compounding pharmacy, a rush order was placed, and I had my meds the next day. I know what a big deal that was. Thank you sincerely to all involved. Every one of you is amazing!
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August 2022 by Kitty P.
This is the best pharmacy I have ever used!! Laura helped me find some great supplements and was such a great resource for information on ADHD treatment. I am so grateful that there are people here who understand what I am going through and how to help me.
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June 2022 by Chris Holm
First time going there as they were the only place that would compound my medication. They were quick and explained the entire process.
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June 2022 by Jake Hansen
I got a prescription from my doctor that required a compounding pharmacy. I work not too far from Smith Rexall. I went in and they took the time to go over the prescription and give me an estimate of they would charge. The staff was very nice and professional. They even ran my insurance to see if there would be any help there. Ultimately there wasn't. They said the prescription would cost $192. Instead of filling it right then I decided to hold off and get at least one more estimate before I filled the prescription. I called Jolley's in Sandy and they quoted and ultimately charged me $45.I understand this is one time and one prescription, but it is hard to believe the cost difference to the pharmacy and ultimately sent on to the patient could be more than 4 times.
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June 2022 by kevin redman
Nothin wrong with them particularly but they are way way over priced my doc made a mistake and sent my script to smiths rexall instead of food and drug even after I made it a point to repeat myself so there would not be a mistake but just my luck there was they do not take good RX so a script that norm would have costed me 12 they where telling me just under 150 so they charge way way way more and that is something the norm person cannot afford please to not make the same mistake as me and trust them double check make sure it is good and drugg over rexall doesn't hurt to double check to save u hundreds potentially
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May 2022 by Kacie Reynolds
This pharmacy is great. They try to get you the lowest prices. Melissa helped drastically lower the cost of a medication I was taking. Highly recommend.
