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“Connor was awesome. They were super helpful and went out of their way to get me squared away with my phone and even let me know of some deals I didn’t know about”
“Got my phone fixed and it had further issues and they fixed those and went out of there way to make sure I walked out of there with a phone. Dakota was super helpful and kind. Highly recommend”
“I was very impressed with the friendly and knowledgeable staff that helped me. They answered all my questions and showed me how to get my phone working properly. Best service ever!”
“Today, my ZAGG Traverse Mountain‘s visit was good! Jack was so friendly and helpful. However, I’d like to get a feedback why my brand new screen protection replacement is coming off already?”
“This was a great experience. I dropped off my phone and Madilan told me it would be about 10 minutes and when I got back it was ready for me. She was very friendly.”
“The executive attended me efficiently and willing to help. I was surprised, in other branches the service seemed hardly acceptable to me, that's why I switched to this store, even being further away”
“The service agent was super helpful, very friendly, very knowledgeable, and showed great expertise in helping me resolve my issue. Great store atmosphere as well!”
“This store has the best representative. I don't remember his name but he is incredibly knowledgeable and friendly. My only complaint is they never have enough staff. There should be more than one employee at a time.”
“Nick is amazing we upgraded are old phones! Nick helped us with everything and answered are questions! Nick is great at what he does for his customers! I would recommend Nick!”
10:00 AM - 9:00 PM
545 E University Pkwy, Orem
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“Loved the service here I got helped by Jorge he helped me pick out my new phone and a case for it told me what plan would be best for me and didn't have to stress much about anything else clean and easy.”
“They did pretty good informing us about the plans and all the paperwork required. The only reason I'm giving them 4 stars is 'cause they don't know about the specs. Of the phones they have for sale. Plus non of that information is visible to the client so you can compare. You have to look it up yourself. Besides that the service is pretty good.”
“Today I walked into Provo cricket and Ammon was very helpful towards my Friend that had to do a payment and help me understand and her about the great deals they have!”
“I’m not one to normally leave a review but- I had a really unfortunate experience going to the Pleasant Grove location to get my new phone, the guy made me super uncomfortable and set up my new phone completely wrong. After I left and tried fixing it myself, I decided to call the Orem location and see if there was anything they could do for me. The guy who answered the phone was extremely nice and told me to come in and he’d be able to help me. Just upon walking in, I could tell this location was 1000x better. I was greeted warmly and was helped almost immediately. I believe Adam helped me (I’m not great with names lol so I could be wrong), he was very knowledgeable and helpful. He got everything moved over to my new phone correctly and was very patient. I could also tell that all the employees were all on the same page and worked together as a team. I would recommend this location.”
“I walked in the this location was greeted with great service. The manager resolved my issue with my phone and took the time out to show me how to fix the issue if it happened again. Great service with smile, professionalism, and compassion !”
“We felt very lucky to work with the guys at Verizon in the orem mall. They help us understand the promotions and gave us advice on what options would be best for us.”
“Ashtin was incredible to work with. Not only was he extremely patient but extremely knowledgeable. I felt great about my experience, Ashtin deserves 10 stars of his own!!!”
“Fabulous customer service! Have been using cricket for Years. Never any unexpected fees or any unusual issues with my phone service. I've been using cricket 7 Years and absolutely love them! Thank you for treating me so good!”
“My experience tonight at Verizon with Jayden was exceptional. Jayden went above and beyond to help me with my broken phone. Highly recommend Verizon Traverse Mountain Pkwy.”
“Thanks Daylin for helping me with my phone, I recently got a line with metro, and I had a problem with my phone number I went to the store and she very kindly helped me solve it”
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“I had a great experience at this location. They fixed my phone service issues quickly and were very patient and kind with the issues I was experiencing. I will definitely return with anything that comes up.”