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February 2024 by Rachel Piperno
I came in last month because my engine light was on, I had James helping me and told me what was going on, he saved me a trip to a mechanic shop and my light was gone! Thank you for him being there and helping me beyond my expectations.
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February 2024 by Jordan Morris
Swapped old battery and attempted to return old one here today. Kid who was clearly new hire tried to assist but couldn’t figure it out. When he asked for help the manager berated him in front of a group of customers for not knowing what he was doing. I tried to help the kid, ended up just leaving without credit. I was going to buy other items too, odd experience.
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February 2024 by Preston Madsen
The people of AutoZone are very willing to help out when you need help like replacing your battery
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February 2024 by Cynthia Richards
James, the store manager, was super helpful. He answered all my questions and even taught me how to install my new wiper blades—hands on!
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February 2024 by Nathan Ballash
Always great service and expertise every time I go in here.
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February 2024 by Silver Stackers Local 999
I've shopped Auto Zone for yrs. I came in trying to figure out my issue with my high beam, after my new one didn't work suspected maybe it was a faulty bulb they offered me a new one to try. Hence looks like it may be a bad connection. They were patient and helpful. Thx
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February 2024 by Misty Pierce
Great service
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January 2024 by Dallin Zaharias
They read my check engine light 4 times and sold me the wrong part 2 times. I had to spend more $$ going to a mechanic to figure this out. The employees can't even pull up the right part from the diagnostics report, not once but 2 times! When I asked them if they had the part the mechanic said I needed the manager said there were none in the state. I went down the road 5 minutes to a different Auto Zone and bought the same part they said wasn't available anywhere in the state. The PG AutoZone has bad customer service, the employees do not seem happy at all, and they clearly don't know how to do their job. When confronted I was given excuses, interrupted and not listened to at all. It already sucks to have to repair a vehicle but dealing with them made it 10x worse.
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January 2024 by Amy M
Sold me the wrong part 2 times. Had to take the car to a mechanic for him to tell me this. When confronted the manager interrupts constantly and doesn't listen. I asked for the part the van actually needs and he tells me there are none in the state. I immediately drive down to the American fork Auto Zone, they have the part, way better customer service and they actually listened. I would not recommend this store unless you know what you are doing, cause they don't!
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December 2023 by Burger Pioneers
Best place for car parts. They always honor the warranties without trying to get out of it. Highly recommend whether it's for minor or major car parts. They also have great car accessories.
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December 2023 by nick harris
I just moved from Vegas. I called 3 different auto zones in the area and they weren’t waiting to help me with my battery replacement. Thankfully I got a hold of James at pleasant grove. He said to come in and he would take care of it! I couldn’t be happier! He replaced my battery in my bmw which wasn’t an easy replacement. He was super knowledgeable and went the extra mile. He definitely could of told me he couldn’t help but was amazing it’s hard to find good people like James give the him a raise so grateful he knew what he was doing and was willing to help thanks James
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December 2023 by Steven Libardi
Great place to go to save money on parts for your vehicle.
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November 2023 by Brandon Paxton
I tried to return a battery that was cracked and the manager said he wouldn’t take it because he didn’t want it to hurt his stores numbers. I kept asking if there was anything he could do to help. He was throwing a fit and tried lying to me saying he wasn’t legally allowed to take the battery because it was leaking battery acid, even though the other store in Orem took it and helped me no questions asked the very next day. The guy didn’t care about me as a customer whatsoever, he only cares about how the numbers of his store look.
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November 2023 by Red Rawlins
He changed my battery for me when I was worried it wouldn’t start if I tried to drive it home. Great service. Kind and not condescending. Thank you!!
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November 2023 by Nichole Austin
These guys are awesome, changed my headlights in the cold and wind! They rock
