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August 2023 by Dana Anderson
Very disappointed I purchased a camp chef smoker here almost two years no problems with that purchase however after that purchase they came out with a promotional punch card for the purchase of pellets. I was glad to participate especially since they offered double stamps the first few weeks. When you filled your card with 9 stamps the 10th bag would be free. Today I went to buy my 9th and 10th bag they refused to honor the card because the girl who punched in my first buys put all 4 punches near the same spot. they claim it only counts as one. They are cheaper elsewhere i'll buy them elsewhere in the future. If I can't trust them I can't buy from them.
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December 2022 by Maddi Nicol
They had everything we needed in their bulk nuts and bolts section and the staff was really nice, and they had a very wide variety of supplies
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September 2022 by Brian Opheikens
We are so lucky to have this true value in plain city. Karen the manager and Rodney the other manager are so kind,professional and helpful. I recommend true value to anyone. Thanks for helping me with all of my projects.
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November 2021 by Ryan Spelts
I love this store. They are always helpful and it still feels home town. Rental department is great too. Thanks for the help with my projects.
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October 2021 by Abby Sunshine
After going to Ace, Walmart, and Home Depot with no luck of finding anyone who could give me a duplicate rv key, I came here and they spent a long time looking at every key to find the one that would work. I super appreciate it
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September 2021 by Acemattie
Keep an eye on your children in this place. There is verifiable evidence of employees/management who been convicted of taking advantage children.You have been warned.
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May 2021 by TJ Larson
Fantastic store, excellent customer service. Ron is great!Pros:Convenient locationExcellent serviceEmployees are willing to help you figure out your project and the tools you need to get it doneInventory larger than I would expect for locationCons: slightly higher prices than chains like home depot (usually make up for it in fuel and time by not driving to Ogden though)They can't carry everything in this location due to size (but they can order on almost anything for you)I'm really glad we have this out here I use it whenever I can!
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November 2020 by Angela Williams Olson
Friendly and helpful employees!!
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January 2020 by Hudson Wade
This place is awesome! The people here are very kind and helpful! If you go here, ask for Ron. He really knows his stuff when it comes to anything in the store. The prices are great, too. My dad just purchased a 132 piece ratchet set for $29. At other places, it's $50-$60. That's 1/2 off!
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October 2019 by Doug Talbert
best customer service ever
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June 2019 by Heather Christensen
I have been in this store several times since it opened. There is always someone there to help. The staff is knowledgeable and friendly. I have chatted with the manager several times and he's always willing to go the extra mile to help me with my projects. I have started checking this store first before going to any other stores for hardware or tools because they usually have what I need and it's close to home. I also can get in and out quick since there's always someone right there to help. I highly recommend the Plain City true value!
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April 2019 by Louis Horton
Super friendly, knowledgeable employees who are eager to assist you with information directions or advice. You will appreciate their well stocked store and reasonable pricing. Pets are welcome & get a treat at checkout. HOW COOL IS THAT!!!
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April 2019 by Madison Nicole Poll
Friendly with dogs! They were super sweet with our dog. They even gave him a treat!
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March 2019 by theron prout
This is a great place. Very friendly and customer oriented, I love going there.
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March 2019 by Dave S.
Yeah, not so much. I definitely do not like being followed around the store. Nor do I like being treated like I am trespassing. I am dressed in quality clothes, drive a new pick up, I am a professional with cropped hair and try to be pleasant with everyone. I spent $90+. Not returning.
