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July 2024 by Mark Mecham
The one star is for the management. I give Anthony a ten star rating. That guy should be the manager in my opinion. Hes knowledgeable, honest and upfront with costs and options. I went in to add two of my boys to my account a few weeks ago to save us some money by bundling. I was told BY THE MANAGER that adding a second line to each phone would save me $10 per line. So we added an extra line to each phone to save $10 a month. He also said my son could get a new iPhone 15 for .28 cents a month, which turned out to be the only thing that was true. We could get an Apple watch and iPad for free and only pay about $15 a month for service. Long story short, I payed $580 in taxes and fees, which was never disclosed or discussed, and I just got a bill for almost $800.00 for one month of service. In looking at my bill 99% of what I was told was wrong. I have absolutely no trust in the management of this store. At all! IF you do gobin there ask for Anthony. Hes the only one that was completely honest and upfront about everything. He should be the manager there.
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July 2024 by Addason Lanegan
Verry inclusive and understanding, good customer service but in a chill and relaxed type way so it didn’t feel forced. Great people and area would recommend.
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June 2024 by Zack Smith (PresidentSparky)
The associates were very helpful and informative!
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May 2024 by Annette Nelson
Anthony the sales person was GREAT! Was so pleasant and willing to answer all the questions we had.
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May 2024 by Courtney Pierce
The kid helping me was very helpful and very nice.
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May 2024 by Jake Torgerson
Harley and Connor helped us out so much, they broke down everything very simply, easy to understand and you can tell they truly want to help the customers!
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April 2024 by Heather Taylor
Harley is fantastic! So polite and attentive even when he missed his lunch helping me and others that came in. He was alone but never complained.
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April 2024 by Memory Travels By Joyce
I had an exceptional experience at Verizon thanks to Maggie and her fantastic team. Their knowledge and assistance were invaluable during our 6-hour visit. If you're in need of Verizon support, I highly recommend this store for their outstanding service and dedication.
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April 2024 by Scott Fox
Great service, very helpful, more than willing to find what works best for you. Happy that I went in and very thankful for the help I got. Appreciate it!!
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February 2024 by Gilda Timothe
I will never go there again!
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February 2024 by Linda Tanner
I went in today for some help with my phone and Cory was such a fantastic guy. He actually held conversation with me while fixing my phone. He was so knowledgeable about what my phone does. You need to keep this guy around. Such a great, knowledgeable man. Thanks Cory for your help and the wonderful conversation!!
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January 2024 by Sarahi Zepeda
Harley is the ABSOLUTE best! We ended up going to this location because of a mistake another employee made with our phones in the Lehi location and Harley was kind enough to help us fix EVERYTHING. He knows what he’s doing and had the answers to everything.
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January 2024 by Roger Mahoney
Harley went above and beyond to make sure I understood everything during my transaction.
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December 2023 by Jed Wells
Connor is the man. Knowledgeable and quick.
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December 2023 by Dayne Deadder
I went in to the store to do an upgrade on my phone when my son broke his. While I was there Maggie was able to help me adjust my plan in a way that allowed for my entire family of 3 to get new phones, the monthly amount for the plan is going to be lower, and all while working within my limited budget.Maggie took the time to answer all my questions, and really helped me tailor my service to my needs. At no point during my visit did I feel pressured into buying something I didn't need and they accepted any sales pitch that I declined.I went in with a broken phone and came out with new phones for everyone, paying less money per month, and feeling like I was treated as an individual and not just another sale to be made. I've been with Verizon for 13 years and with this type of service I will still be a Verizon customer in another 13 years.Can you hear me now? Good!
