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August 2024 by Stephanie Hill
Today I had a package delivered to my front door. I have a little frenchie that ran out when I opened the door. Leeann (postal carrier) started yelling get your dog away from me. She did explain she had been bite. As I’m trying to get my girl, she ran off to pee. Then she pulled out something she was going to spray my dog. There was no need I was right there and she had no interest in Leeann. I understand her being scared, but to keep acting like a child. She then went to take my package and just leave a slip.
Maybe take some time off! Your actions are going to keep getting you bite. Went to the post office and Ray wasn’t helpful at all. LEEANN MAYBE ITS TIME TO GET A NEW JOB. She has been rude before when delivering.
DO BETTER!!!!
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August 2024 by Bree Call
The USPS system is terrible; the mail carriers never knock or ring the doorbell for packages, you stay on the phone waiting for someone to pick for 3 minutes until the line just cuts off, and the website tracking system doesnt update where your package is. The only reason I didn't give 1 star is because when you do get someone on the phone, they really do try to help you. Ray was very kind and understanding on the phone and was trying to help me locate my package. He called the mail carrier, talked to supervisors, and called me back as soon as he could. I am very grateful to him, but their system just sucks!
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July 2024 by Matt
I've missed many packages because the mailman doesn't ever knock or ring the doorbell.
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February 2024 by Melanie Kennedy
They helped me with an issue regarding my p o box. I'm grateful for their manager who helped a I am disabled.
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January 2024 by C Castaldo
Always helpful, kind and patient. Only wish there was a self serve machine for after hours. During the Covid shutdown using a USPS self serve machine was great for contactless mailing. Would be helpful at this time of year as well, for people trying to avoid getting sick. Otherwise this is a great place with friendly workers.
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December 2023 by Ashley Overly
I live in Santaquin, and this place is a five star establishment compared to the Santaquin PO. The staff has always been kind and helpful and not too long of a wait in line.
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December 2023 by M WlLKR
Terrible terrible service. I had a package delivered today to the wrong place and I can’t get a hold of anyone to ask about it. I’ve called 15 times this morning and nobody will answer the phone at their office. This is ridiculous.
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September 2023 by Christina Ann Ysmael (Ma)
Helpful people
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September 2023 by Dylan Jovan
✨Worst post office in all of Utah ✨
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September 2023 by Heather Veater
They do the best they can and the staff is always nice. They just don't answer the phone and lose mail alot.
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August 2023 by Alexandra Brown Franco
The workers were friendly and nice! It wasn't busy at all when I went on a Friday morning and I got help right away. I even made a mistake on paperwork and the lady was very nice about it. Not all government employees are like this! I appreciated it!
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July 2023 by Janae Parker
I don't know why they don't have better reviews. Probably the nicest people I've ever encountered at the post office. Sooooo helpful and friendly! I should have grabbed their names!
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June 2023 by Samantha
Went early in the morning, and the place was not busy at all, I was just dropping off, but the staff was super friendly and helped quickly.
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June 2023 by naramon vaughan
Good customer service, smooth and kind. I can't find my package bcoz no address just only name . they did a good jobs. Thanks??????????
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May 2023 by Vicky Durrant
I went to the Post Office today at 2:30 pm, only to find all the doors LOCKED!!! There was a sign that stated, "We are sorry for the inconvenience. Our lobby will be closed at 5:45 PM and will reopen at 5:30 AM until further notice".No day's listed, no explanation as to why.I know that "they" work a traditional schedule but some of today's workers are not that fortunate. Some people work Monday - Friday and don't arrive back in Payson until after 6:00 PM. When are they supposed to pick up their mail?I am sure they never even considered that!!!YES, I AM ANGRY AND FRUSTRATED.
