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August 2024 by Greta Thunberg
very unpleasant service. when I'm in jail. the give backdoor code for Police not nice. you are in my boycote list...
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April 2024 by Roger Wallace
I worked for a 3rd party trucking company, my partner, and I hauled
All the drywall that goes inside the safes
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January 2024 by Ken H
After doing my homework on safes, I ended up purchasing a Liberty.During my research, I could not help but see that Liberty has taken some heat as of late, as I'm sure you are aware. My decision to purchase a Liberty safe despite the recent bad press was an easy one. My careful consideration included factors such as quality, American-made, overall reputation, warranty, and customer service.Based on my research, purchase, and interactions with Liberty's customer service, I can confidently say that Liberty is a phenomenal company that I highly recommend.So, back to the recent negative press… Liberty made it right by changing their policies, including allowing their customers the option of having the master code removed from their files and ultimately doing right by their customers with customers' interests at the forefront.I highly encourage you to look at the entirety of the company: being quality, made in the USA, having a solid reputation, standing behind their products with a phenomenal warranty, and having top-notch customer service, along with the fact that they changed their policies to further solidify customer satisfaction and trust. I can confidently say that I assure you that you will not be disappointed with their products; you will be impressed with their high level of customer service and warranty, and you will have peace of mind with your purchase.I chose Liberty and have complete confidence in the company, products, and warranty in the unlikely event I need it.Semper FI
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January 2024 by Shark Outs
Providing safe access to a third party violates consumer trust. Fourth amendment means nothing to you guys. Unreasonable search and seizures should never be an option. Go woke, go broke...
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January 2024 by Scott Patton
I purchased a Libery 1776 Safe last week. It does EVERYTHING I want in a gun/pistol/valuables safe at a Very reasonable price. The light kit had a little to be desired but otherwise one of the best purchases I've ever made! My advice is call and shop Liberty Safes for your specific needs and read ALL of the instructions carefully as with all products.
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October 2023 by Christopher Page
Really good quality safes…. They just sell out your information to the government. Gave the FBI access based on a non-inclusive warrant. Unacceptable won’t be buying from them again.
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October 2023 by Jamey S
Don't purchase. Liberty builds "master codes" into the safe that you buy. This code is then willingly handed over to law enforcement upon request."Liberty" doesn't value your liberty, or the security of your property.
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September 2023 by Trioptic K.
Liberty safe is now an oxymoron.Enjoy your publicity folks!Just sold the both of mine for $50
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April 2023 by Shadow Torch
Owned by overseas. Never met a ruder bunch of individuals in my life... the experience with them will definitely stop me from thinking their name again. ?
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March 2023 by Kevin Solgat
Worst customer service. They do not return emails or calls. Product is questionable with all the problems I discovered. New safe with rusted metal. Was discovered when tightening the lag bolts and paint chipped off bottom plate, due to the amount of rust on the metal. No validation on the owners manual that it's been inspected and passes. Serial number stickers not placed in the location described in the manual and placed on the safe at a eye sore angle. "Not straight" Door has big gaps between folded corners and with no welds. Interior panels loose and not glued to walls. Huge door gap on top of door where there is plenty of room to get a large crowbar in. To heavy and costly to return. The last rep. I spoke with said she would look into it and it's been over 1 month, I have sent multiple emails with no response. See pictures!!!
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December 2022 by TAY MAG
I bought a $4000+ brand new safe for my home office (the same brand safes we use at our main offices) and it was delivered used. The safe had some marks that I figured were just handling marks that I would buff off, none of which buffed off at all, which I realized why when I went to bolt it down and saw metal shavings and concrete dust from the previous install. Its been about a month and I tried to let it go but its infuriating me, especially that the owner offered me a $200 handheld safe to "make it right". This is a $2000 USED safe that I paid $4000+ for. -- Lets get to the next part, when you close the door you can see the LED lights I installed inside shining through probably 80% of the door WHEN ITS CLOSED!! -- I'll be posting pictures when I get a chance. Quality control is important, if this company knew we use these safes in our 16 stores I'm sure they would have thought twice about sending me someone else's used safe, because out next 16 safes will come from Ft Knox
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October 2022 by Francis Samonte
Bought one of their safes locally. Customer service in Sacramento was great. Purchased online and wow; botched the orders. Two emails with pictures, no one answers when I called. Faster response on facebook messenger. Got an email of an invoice of the missing item, thanking me for my purchase. No indication if It was going to be mailed/shipped or am I going to be reimbursed. Poor communication.
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September 2022 by Eduardo Tarusov
This place is great for the most part. Big parking lot. Easy to get in and out. But loading time does take a few hours. If you are a semi truck driver. Be nice.
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August 2022 by Dee
Friendly employees!
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August 2022 by Eymard “.” Acosta
Very bad place to lift a load, the person in charge of receiving you has a very bad temper and answers reluctantly, it takes more than 4 hours to finish loading
I do not recommend it to come and load, you waste a lot of time
Very bad company to come load