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October 2023 by Shelby Cornett
Since my initial review, Christina responded to let me know that my units were cancelled and nothing was owed. The delay was due to illness. I’m changing my 2 star rating to 4. Thanks, Christina!I chose this facility a couple of months ago (in a pinch) due to their reasonable prices and high reviews. Everything was off to a great start with simple online reservation, contract, and automatic payments. Instructions to get in were sent promptly and very clear/easy to follow. After about a week, I realized that the units collect a lot of dust inside, which could be typical for outdoor units. The real trouble I have recently run into is trying to cancel my units. I’ve called 3 times during office hours, and it went straight to voicemail. I’ve left 3 voicemails and haven’t had my call returned. I also tried contacting them via email on their website. It’s been days and still no reply. I even stopped by in person today, and while their office sign said open, the door was locked. Prior to today, I cancelled automatic payments and removed both units from the online account hoping that would be enough. However, I received an email today with an invoice for one of the units. I’m hoping this review brings some attention so the matter can be resolved.
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August 2023 by Chris Leavell
Couldn't have been happier with Silver Creek Storage. Well run facility, super responsive management and fair pricing. Highly recommend Silver Creek storage.
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January 2023 by Ryan Cray
Easy to get in and out of. I wish I could remember the name of the women who helped a few times on the phone, she was lovely. Highly recommend!
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November 2022 by Trey Zehmer
Great website and very easy to reserve a space online, also prices are great for the area. The staff has always been very friendly and helpful! Definitely recommend Silver Creek if you need storage space.
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October 2022 by Mike M.
Very expensive storage units.Their snow plows pushed the roll-up door to my unit off the track which now provides an opening at the bottom corner when the door is closed for critters to enter. Additionally, the off-track door also is not able to open fully, making it difficult to move tall items in/out and the door is also difficult to open. I asked them to repair it about 10 months ago and it still isn't repaired.They changed payment systems recently and instead of keeping everyone's auto payment information intact, they deleted all the information and are requiring renters to create new accounts and re-enter payment information. Now they are threatening to charge late fees saying that it is my problem that they deleted my payment information.Unbelievable, go elsewhere for your storage needs.EDIT: Within an hour of posting this review and debating with them via text about their new policy, I received a message from Silver Creek Storage stating that I am now required to provide proof of insurance. Very vindictive of them. I'll be vacating next month, good riddance to this place.
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September 2022 by Ron Delanghe
Very positive experience - friendly staff who were responsive and flexible in dealing with our requests. The unit was clean and easy to access. I enjoyed dealing with them instead of a large corporation.
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July 2022 by Ken Atkinson
Manager was very friendly and easy to work with. Very responsive and proactive communication. Would recommend using Silver Creek Storage.
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June 2022 by Ken A.
Fantastic storage facility to use with exceptional service. Very accommodating and responsive. They called me when a new unit a bit larger came available (and they knew that is what I wanted). Exceptional service in making sure I was satisfied and taken care of. Would highly recommend!
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May 2022 by Philip R.
An affordable convenient location. They keep it clean and plowed well during the winter. The staff is very friendly. Extremely secure set up. We don't worry about our stuff there.
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April 2022 by Neil Hight
Christina is a delight to work with. Any little needs and wants she looks after. The wide aisles do make it easy to bring in a truck and unload/load your cargo and belongings. And the security gate always works! If you are looking for storage in the Park City area be sure to come by and take a look at the neat and orderly premises.
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January 2022 by Jeff Jefferson (dipladroid)
Christina was fantastic to work with and helped with all of the questions I had and some account troubles I was having! Would 100% re-rent if I was still in the area!
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January 2022 by dnvrhocky
Silver Creek Storage is an excellent and safe place to store one's goods. It's plenty safe and secure and their service is outstanding and friendly. Christina is super helpful and she makes the setup really easy. I would highly recommend them and I would use them again in a heartbeat. The access to my unit was plowed and the units are well maintained.
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August 2021 by Daniel Labov
I've been a storage customer at Silver Creek Storage for more than 5 years. Christina and staff have always been very helpful, and the facility has been very well maintained. I definitely recommend them.
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July 2021 by Robert neubecker
Silver Creek took great care of us. We stored our nice furniture and belongings for several months during a recent move. The units are very clean and dry, and most important, everything was immaculately plowed and maintained throughout the Park City winter. Silvano & Christina are always available and helpful. Highly recommended. Thanks again. Robert Neubecker Park City/Salt Lake
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July 2021 by Freeport 6
Beyond the super location and choice of units, let me just say management goes the extra mile. They made move in super simple, and once when we were in a bind and needed access after hours they went out of their way to help! If we need storage in the future will definitely use Silver Creek!
