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November 2023 by Bob S.
Often out of stock.You can rarely find someone to help you.Obviously understaffed and under paid.I've spent hundreds of thousands at home improvement box stores throughout the country and after using this one for the last few years I can comfortably say this is hands down the worse.
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November 2023 by Joey V.
The Home Depot In Park City, Utah is the absolute worst home depot that I have ever been to. Poor customer service and broken or damaged items in store. Look on line and find the item that you are looking for and locate it online. Go to store and it's not there. Something totally different than what you were looking for will be in it's place. Rude associates with bad attitude and no knowledge of what or where something is. The person in the appliance department is absolutely the worst employee in that store! Argumentative, rude, condescending and no help whatsoever. I am surprised that he can sell anything with this bad attitude. Training, coaching and maybe replacing some employees is needed at this store. Take note park city home depot! Study other home depot stores. Copy their example! Management must not care or is completely absent. I will drive more miles just to avoid this rediculous store!
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September 2023 by James A.
A new update. My delivery of flooring was supposed to come, but nothing. I called the store five times today and no help at all. I don't know how hard it is to buy something, pick the parts, and then deliver the parts. It is almost as if this store does not want to do the work or the people they get in Park City are temps. It would be a better experience if they just said to go to a real flooring store. They should stick to selling holiday merchandise and window cleaner.
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June 2023 by Dexter V.
Love this place. No joke, out of any kind of shopping chore ever, I could spend an hour in Home Depot. Great to walk around and think I may be good at a project, but the stuff to do it and watch something as simple as an herb garden grow. Great socializing for my hound who now knows the buzz words ... "Home Depot " He's totally on point when we go through checkout in the garden center... he knows where the treats are! Always super nice people! Thanks!
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May 2023 by Connor M.
I feel obliged to give a good review because someone thought I worked there since I was sitting on a ladder, staring at my phone, and didn't care much when someone asked me for help navigating the store.It's the Home Depot tho you probably don't need to read these reviews.
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January 2023 by Gary M.
I had a very positive experience at the Home Depot store in Park City yesterday working with Charles Blacksher in Building Supplies. Mr. Backsher was both extremely knowledgeable and helpful. He is a tremendous asset to Home Depot.Karen M.
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August 2022 by Anonymous P.
This is by far the worst Home Depot I've ever been to, possibly the worst overall shopping experience of any store period. The ass clowns running this place thought it was a fine idea to put 350 tool boxes in the middle of the lumber isles so nobody that needs lumber can get anything, there's no lumber carts because the employees just lay all the new stock of random bullshit on the carts and leave them there, and they put a whole ass power tool shelf IN THE MIDDLE OF THE MAIN FRONT ISLE so nobody can get through with any carts. There's garbage and random boxes of hardware strewn all about every single isle and the employees have no idea where anything is, they even told me I should complain to corporate because management isn't doing anything.I'm a contractor and have been to countless Home Depot's, I genuinely don't think this one is being run by anyone. There's no way this place has a store director and if it does that joker needs to be fired immediately. Impressively mismanaged store and should be avoided.
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July 2022 by Jane F.
Was left as a draft for 4 years! Do not purchase carpet from Home Depot! I have spent tens of thousands of dollars a year at Home Depot for remodeling. So it was a no-brainer for me to purchase carpet with "free labor and furniture moving" from them this past July, 2018. The experience was horrible. The first carpet layers, subcontracted through Western States Flooring, found a flaw running through the carpet, AFTER they had ripped up all the carpet in the house that was to be replaced, except for the master bedroom. Keep in mind we also had to take the day off the day before it was to be installed, because Home Depot had so many pieces of furniture they would not move with their "free furniture moving" deal. So mid-day on carpet laying day, we found ourselves with carpet not cut to specification, to cover the tack strips, because Home Depot said the manufacturer would not warranty the carpet due to the dark stripe running through the medium brown carpet. Home Depot was also going to have us live with the old beige carpet in the master bedroom for 4 weeks, while the haphazardly placed medium brown carpet was everywhere else. We insisted they at least slap down the new carpet in the master bedroom as well. The flooring contractor also came the morning of install telling us they were not to move any furniture, and showed us their contract, stating "NO FURNITURE MOVING". This was contrary to our contract with Home Depot which said "free furniture moving", except A, B, C, D, E, F, G, H, I, etc. Home Depot would not discuss with us the loss of a day of work that we incurred, as we would have to do the same thing again in 4 weeks. So we reschedule when they tell us the new roll, new batch, new everything, of carpet is in stock and ready to be laid. We move everything again the day before. This time, Western States Flooring sends their B or C team, definitely not their A Team. This set of carpet layers spend 12 hours ripping up the old carpet, putting down the new carpet, and taking over the Master Suite, using the toilet for their many multiple urine and bowel movement needs. Guess what? When the new old defective carpet was removed, the new roll of carpet was laid out on the driveway, and IT TOO HAD THE SAME DEFECT running through the carpet.Home Depot was immediately called, and they ran to our home, along with the Western States Flooring manager, and they all peer and stare at the carpet roll with the same defect. They try to tell us we need to get it professionally cleaned to see if the dark streak, that also has an obvious yarn deficit in it, would disappear. Marissa, from Home Depot carpeting department tells us they will discuss this with their manager and see what they can do for us. They next day I get a call from Marissa telling us they haven't forgotten us. Then, two weeks later, Nicole, not Marissa, from Home Depot calls us telling us we can get $1,000 back. Now mind you, this still hasn't resolved the big issue of whether or not they will warranty the defective carpet, which has a greater chance of breakdown because of the defect. They also don't discuss the fact that we, my husband and I, took an extra day off than what we should have taken to get their twice defective carpet installed in our home.So we call and call without getting a response. Then we stop in and talk to Anthony the store carpet manager. He makes us promises of getting something resolved, and then he avoids our follow up calls.Finally, about 6 weeks after the initial carpet install, we spend 3 hours composing a three page letter, including addendums of our phone records, the Home Depot Carpet Contract, and multiple photos of the defects, to send to our credit card company to dispute the charge. Our credit union, Mountain America, immediately refunded the thousands of dollars back to our visa's, and guess what? We also received two calls from Home Depot and Western States Flooring, which we did not respond to because it was now disputed. Horrible time consuming experience, leaving us wit
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June 2022 by Craig Howe
Down load the HD app. It makes it easier to find the one item you seek among the 44,000 items in inventory.
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December 2021 by Bill Helfand
Hard to find help, but when you do they are experts.
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September 2021 by Troy N.
If you need something and you need it done right, and quick....look for this guy Justin A. at the ProDesk!My online order wasn't picked by the time I got to the store. I found Justin and he got it done right away! Skilled forklift diver by the way!
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May 2021 by Kim S.
I love Home Depot stores. However this is about a Home Depot delivery of a refrigerator to a Park City Utah residential address. I am not sure where the delivery came from, I assume a Home Depot warehouse in the SLC area. In February 2020, the third party delivery service that Home Depot uses would not deliver the fridge because they felt the driveway was too slippery. This was not the case per neighbors and the tenant. When they tried on a different day, they delivered it but would not install it, claiming the space was too small. The tenant and her five year old son installed it while the delivery people were on phone with me telling me they could not do so. The Delivery branch of Home Depot that manages the Park City and SLC area needs to get a better delivery service than what they currently have.
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December 2016 by Dirk Mitchell
The service and contractor desk are 5 start for sure!! The Millwork and Plumbing department seem to always be understaffed. Overall a good store.
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December 2014 by Rick Fairbourn
The pro desk and check out is the best.Always looking out for their customer.That is why I shop there
