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April 2024 by Mikaylah Ward
I had the best experience with an employee Lizzie! She went above and beyond to help me find the perfect sweater and was so kind and welcoming. Best Polo store ever !!
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February 2024 by Srdjan Sekulic
Simple the best ?❤️
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January 2024 by Augusto Rivera
HORRIBLE customer service!!! Called during business hours and they ignored my call for over 15 minutes, waited until 4 minutes to close time and Regina finally answered just to tell me they can’t help me and to call during business hours… last I checked I had been calling during business hours for 15+ minutes while they ignored the call and clearly refused to work and do their job. Was super condescending and rude to me as well. Will not be giving them business ever again!!
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December 2023 by Adam
Rip off. They’ve more than doubled the prices right before their 50% off sale, which still leaves you paying more than before the sale. Should be criminal.
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September 2023 by Caro B.
EXCELLENT Service!!!! Ben Molen was with me at the phone for more than 30 min. Helping me to find the items I wanted to buy. Excelent service is another reason I LOVE Polo Ralph Lauren
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September 2023 by Owen Miller
Good, well-maintained store. Better prices than you'll find at local mall store.
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August 2023 by Aaron Scott
Most disorganized RL Store I’ve ever been in.
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May 2023 by H E
Excellent deals and selection.
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April 2023 by Juan Chavez
Great store, good prices. Friendly customer service. I was helped by three different people.
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February 2023 by Gary Shunk
I don't know if the qualities any better than anywhere else but the prices were little higher.
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January 2023 by Sonam Samdupkhangsar
I went into this outlet store in Park City few times to purchase some things. On my last trip I didn't look at my receipt at the time which was my fault for trusting the sales associate. The sales person double charged me for a knit pants on the receipt. I went back in a week and told them. The sales associate told me they can't help me. Eventually, I got hold of the manager who reluctantly refunded my but at the same he just crossed-out my entire receipt which had few other items that I had not returned. It was an experience I don't want to repeat. I suggest whoever goes here to double check your receipt. You only get to know the real person when you have an issue it seems.
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November 2022 by Brady Mullis
Excellent service and a great selection straight out of 1987!
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September 2022 by Bawb Nielsen
Mixed opinions. One employee basically told our family that what we were looking for had not been in style in 20 years (we did find it next door at Guess). The other employee went out of their way to find us a discount at the register.
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September 2022 by Valentin Pétillot
Such a wonderful welcome by Jeff and the team! Thanks again for your help
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August 2022 by Holly C.
Not only is this store iconic, but the employees here are the absolute best. We overstayed past closing time because people were trying to find sizes for us, and other employees continued to point out things we might like and just in general talked to us and were so friendly and helpful. Not a single person made us feel like we shouldn't be there or that we were putting them out. Absolutely first class service and an amazing experience. And always lovely and classic clothing for kids and adults.
